Passage
- Information Technology And Services
- Small
Austin, USA
Passage uses ngrok to run biometric authentication tests directly against local code. This saves each engineer up to 30 minutes... per test cycle. Developers no longer need to deploy to test environments, speeding up feedback and iteration. Customers can test Passage deployments across devices in just 15 minutes. ngrok helps Passage deliver a fast, seamless authentication experience for both developers and end users.
Copado
- Information Technology And Services
- Medium
Chicago, USA
Copado used ngrok to replace complex VPN setups for connecting its CI/CD platform to customer on-premise systems. Integration time dropped... from months to days. ngrok enabled secure, fast, and reliable remote connectivity. Copado eliminated VPN maintenance and focused on DevOps innovation. Customers gained confidence and faster time to value.
Logwood
- Information Technology And Services
- Small
UK
Logwood used ngrok to connect over 20,000 IoT devices in restaurants worldwide. The team of just seven people can now... provision new devices in minutes, not weeks. ngrok removed the need for VPN approvals and complex networking. Logwood delivers secure, real-time connections between restaurant systems. This helps restaurants improve operations and guest experiences.
Databricks
- Information Technology And Services
- Very Large
San Francisco, USA
Databricks chose ngrok after evaluating 17 solutions for secure enterprise connectivity. ngrok enabled Databricks to cut customer deployment time from... months to days. The platform eliminated the need for public IPs and reduced security review cycles. Databricks now meets strict compliance needs in industries like financial services and healthcare. ngrok also saved Databricks years of engineering work by providing an out-of-the-box solution.
HENNGE
- Information Technology And Services
- Medium
Tokyo, Japan
HENNGE used ngrok to build HENNGE Connect, enabling secure, VPN-less access for enterprise customers. The company automated site-to-site connectivity between... its cloud platform and customer on-premise systems using ngrok APIs. This approach eliminated the need for servers and cut months from development cycles. HENNGE improved stability, enhanced customer experience, and accelerated product delivery. The OEM partnership with ngrok allowed HENNGE to focus on product innovation instead of infrastructure.
Retail Case Studies and Customer Success Stories with ngrok
A national coffee and baked goods retailer
- Retail
- Very Large
ngrok enabled a national coffee and baked goods retailer to connect over 10,000 stores and 20,000 PoS systems in days, not months. The company eliminated... the need for firewall changes and VPNs, reducing setup time from weeks to days. ngrok's secure tunnels with mTLS encryption ensured safe, real-time order processing for millions of daily transactions. The solution scaled easily to handle peak traffic, supporting up to 35,440 tunnels per day. Continuous monitoring and direct support channels helped maintain high uptime and reliability.
Zendesk used ngrok to boost engineering productivity for 200 engineers across four global offices. The team eliminated proxy troubleshooting and... reduced onboarding time for new engineers to just 15 minutes. Zendesk expanded ngrok usage 20x, making it the standard for secure remote access in their development workflow. Engineers now spend more time building and less time on setup hassles. ngrok delivers reliable, low-latency performance for Zendesk’s distributed teams.
Astaroth (Guildma) Uses Steganography and Ngrok for C2 Resilience
The Astaroth malware, a banking trojan, uses Ngrok reverse-proxy tunnels for command-and-control resilience. This technique hides the attacker's server IP,... enhancing the malware's ability to evade detection. Ngrok's infrastructure is leveraged to transmit stolen data, making it difficult for security teams to trace the source.
