MessageDesk Overview

This is a summary of the comprehensive capabilities and benefits of MessageDesk based on over 1242 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

MessageDesk, Heymarket, Simpletexting, Avochato, TextUs, etc., all belong to a category of solutions that help SMS Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if MessageDesk is right for your needs? Our Cuspera AI engine can evaluate how MessageDesk fits your specific business needs, industry, and context. Get your personalized assessment report today.

MessageDesk supports business activities such as:

  • Engaging And Following Up
  • Contact List Management
  • Communication Management
  • Lead Management
  • Conversion Management

MessageDesk can help you with many business goals, such as Acquire Customers, Enhance Customer Relationships, Increase Sales & Revenue, Launch New Products, Grow Market Share, etc. It can help manage these activities if you use Text SMS and Phone Calls for these needs. As a solution, MessageDesk's capabilities include Templates, Personalization, Auto Scheduler & Reminder, etc.

Reviews

"...Texts get more engagement than email and reduce phone time...." Texting Service for Law Offices, CPAs & Bookkeepers

Cuspera Reviews

11 buyers and buying teams have used Cuspera to assess how well MessageDesk solved their SMS Marketing needs. Cuspera uses 1242 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific SMS Marketing needs.

Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities peers achieved using MessageDesk.

Other priorities:

  • Increase Sales & Revenue
  • Launch New Products
  • Grow Market Share
  • Scale Best Practices
  • Improve Internal Communications
See all business priorities See less business priorities

Use Cases

Peers recommend Engaging And Following Up , Contact List Management , Communication Management , as the business use cases that they have been most satisfied while using MessageDesk.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Engaging And Following Up with Text SMS

4.82/5 ★

Read Reviews (94)

"...Texts get more engagement than email and reduce phone time...." Texting Service for Law Offices, CPAs & Bookkeepers
Contact List Management

4.56/5 ★

Read Reviews (70)

"...I was able to upload a CSV file with all of my contacts, create the autoresponder, text, and send without any issues...." Customizable Website Contact Forms
creating contact list

4.38/5 ★

Read Reviews (16)

"..."I was able to upload a CSV file with all of my contacts, create the autoresponder, text, and send without any issues...."
Communication Management with Text SMS and Phone Calls

4.56/5 ★

Read Reviews (44)

"...Send text messages from your desktop, tablet, or mobile phone using our native iOS and Android Apps. ..." QuickBooks Online Integration
sending & publishing communications

4.55/5 ★

Read Reviews (38)

"...Skip leaving voicemails and sending unread emails...."
PEER EXPERIENCES
Engaging And Following Up with Text SMS

4.82/5 ★

Read Reviews (94)

"...Texts get more engagement than email and reduce phone time...." Texting Service for Law Offices, CPAs & Bookkeepers
Contact List Management

4.56/5 ★

Read Reviews (70)

"...I was able to upload a CSV file with all of my contacts, create the autoresponder, text, and send without any issues...." Customizable Website Contact Forms
creating contact list

4.56/5 ★

Read Reviews (16)

Communication Management with Text SMS and Phone Calls

4.56/5 ★

Read Reviews (44)

"...Send text messages from your desktop, tablet, or mobile phone using our native iOS and Android Apps. ..." QuickBooks Online Integration
sending & publishing communications

4.56/5 ★

Read Reviews (38)

40+ more Business Use Cases

Our AI advisor, Wyz, harnessed 1242 insights from peers and experts to help you assess how these MessageDesk use cases fit your SMS Marketing needs.

Frequently Asked Questions(FAQ)

for MessageDesk

What is MessageDesk?

MessageDesk keeps businesses and organizations connected to their contacts and customers and solves hard communications problems in smarter, simpler business text messaging ways and empowers with educational and technical needs to save time, increase efficiency, grow and flourish.

What is MessageDesk used for?

MessageDesk is a SMS Marketing Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Engaging And Following Up, Contact List Management and Communication Management .

What are the top features of MessageDesk?

Templates, Personalization and Auto scheduler & reminder are some of the top features of MessageDesk.

What are MessageDesk alternatives?

Heymarket, Simpletexting, Avochato and TextUs are popular alternatives for MessageDesk.

Where is MessageDesk located?

MessageDesk is headquartered at Reno, Nevada, United States.

Peers used MessageDesk to Acquire customers and Enhance customer relationships

Peer and Expert Opinion on Features

for MessageDesk

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Templates

4.21/5 ★

Read Reviews (84)
Personalization

4.19/5 ★

Read Reviews (48)
Auto scheduler & reminder

4.40/5 ★

Read Reviews (44)
Alerts: popups & Notifications

4.33/5 ★

Read Reviews (35)
Predictive scheduling

4.40/5 ★

Read Reviews (33)
FEATURES RATINGS AND REVIEWS
Templates

4.21/5 ★

Read Reviews (84)
Personalization

4.19/5 ★

Read Reviews (48)
Auto scheduler & reminder

4.40/5 ★

Read Reviews (44)
Alerts: popups & Notifications

4.33/5 ★

Read Reviews (35)
Predictive scheduling

4.40/5 ★

Read Reviews (33)

IT and Other Capabilities

for MessageDesk

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.41/5 ★

Read Reviews (76)
Data Export

4.32/5 ★

Read Reviews (45)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.41/5 ★

Read Reviews (76)
Data Export

4.32/5 ★

Read Reviews (45)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.33/5 ★

Read Reviews (99)
Phone Support

4.07/5 ★

Read Reviews (28)
Email Support

3.93/5 ★

Read Reviews (19)
Chat Support

3.91/5 ★

Read Reviews (17)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.33/5 ★

Read Reviews (99)
Phone Support

4.07/5 ★

Read Reviews (28)
Email Support

3.93/5 ★

Read Reviews (19)
Chat Support

3.91/5 ★

Read Reviews (17)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.40/5 ★

Read Reviews (33)
Custom Reports

4.23/5 ★

Read Reviews (128)
Analytics

3.61/5 ★

Read Reviews (7)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.40/5 ★

Read Reviews (33)
Custom Reports

4.23/5 ★

Read Reviews (128)
Analytics

3.61/5 ★

Read Reviews (7)

Software Failure Risk Guidance

?

for MessageDesk

Overall Risk Meter

Low Medium High

Top Failure Risks for MessageDesk

Vendor Profile Details

Company Name

MessageDesk

Company Website

https://messagedesk.com/

HQ Location

Reno, Nevada, United States

Employees

11-50

Social

Financials

SEED