Bird Video Overview

Messagebird-video enables personal customer care through a digital experience. The customer-first video platform transforms physical business interactions.

Use Cases

Customers recommend Collaboration, Sales Call Management, Contact List Management, as the business use cases that they have been most satisfied with while using Bird Video.

Other use cases:

  • Customer Feedback Management
  • Attendee Engagement
  • Workflow Management
  • Content Sharing
  • Coaching
  • Document Sharing
  • Event Onboarding
See all use cases See less use cases

Business Priorities

Attract More Attendees and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Bird Video.

Other priorities:

  • Scale Best Practices
  • Grow Business
  • Improve Event ROI
See all business priorities See less business priorities

Bird Video Use-Cases and Business Priorities: Customer Satisfaction Data

Bird Video works with different mediums / channels such as Video. Offline. and Phone Calls.

Bird Video's features include Personalization, Recording, Conversation Intelligence, etc. and Bird Video support capabilities include AI Powered, Phone Support, Chat Support, etc. also Bird Video analytics capabilities include Analytics, and Custom Reports.

Reviews

"The technology and expertise of 24sessions helped us digitize our recruitment process to find the thousands of millennials we recruit yearly." - Wilfried Poorthuis

Peer review evidence (same sources as the product rating summary)

"...Both participants can share their screens, send documents, and respond via live chat. ..." Video Scheduling
"...Automate reports with transcriptions, compliance tracking, and call analytics. ..." Video Scheduling
"Bird's WhatsApp Business solution helped Expert connect online shoppers with local store agents. Expert added a WhatsApp button to product pages, letting customers chat with one of 225+ agents for real-time advice. Bird's Flow Builder and Inbox tools routed messages and centralized communications. Expert now manages over 50,000 WhatsApp messages monthly. The result was an 80% conversion rate to sales from inbound leads." https://bird.com/en-us/customers/expert

Bird Video, Demio, BigMarker Webinars, Livestorm Webinar, YouCanBook.me, etc., all belong to a category of solutions that help Webinar and Conferencing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Bird Video

Top Industries

  • Marketing and Advertising
  • Education
  • Professional Training & Coaching

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Bird Video is popular in Marketing And Advertising, Education, and Professional Training & Coaching and is widely used by Small Business, Mid Market, and Enterprise.

Bird Video Customer wins, Customer success stories, Case studies

What Are the key features of Bird Video for Collaboration?

How does Bird Video address your Sales Call Management Challenges?

What benefits does Bird Video offer for Contact List Management?

What benefits does Bird Video offer for Customer Feedback Management?

What benefits does Bird Video offer for Attendee Engagement?

11 buyers and buying teams have used Cuspera to assess how well Bird Video solved their Webinar and Conferencing needs. Cuspera uses 1364 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Webinar and Conferencing needs.

CUSTOMERS TESTIMONIALS
Bird Video testimonial

Wilfried Poorthuis

Director

Spotta

The technology and expertise of 24sessions helped us digitize our recruitment process to find the thousands of millennials we recruit yearly. Testimonial By Wilfried Poorthuis
Bird Video testimonial

Loes Quinten

Manager Recruitment

PostNL

The application of 24sessions is very easy to work with. No downloads are needed for candidates. The implementation went fast and the 24sessions Customer Success team is very flexible. Candidate satisfaction scores of video-interviews are consistently high. Testimonial By Loes Quinten
Bird Video testimonial

Jaap Dijkhuizen

Solutions Consultant

Genesys

There is a growing demand to provide customers with a more contextual and personal experience. The 24sessions integration provides a simple and highly scalable solution for our customers to add video calling to their omnichannel strategy mix. Testimonial By Jaap Dijkhuizen
CUSTOMERS TESTIMONIALS
Bird Video testimonial

Wilfried Poorthuis

Director

Spotta

The technology and expertise of 24sessions helped us digitize our recruitment process to find the thousands of millennials we recruit yearly. Testimonial By Wilfried Poorthuis
Bird Video testimonial

Loes Quinten

Manager Recruitment

PostNL

The application of 24sessions is very easy to work with. No downloads are needed for candidates. The implementation went fast and the 24sessions Customer Success team is very flexible. Candidate satisfaction scores of video-interviews are consistently high. Testimonial By Loes Quinten
Bird Video testimonial

Jaap Dijkhuizen

Solutions Consultant

Genesys

There is a growing demand to provide customers with a more contextual and personal experience. The 24sessions integration provides a simple and highly scalable solution for our customers to add video calling to their omnichannel strategy mix. Testimonial By Jaap Dijkhuizen

Zillow - Real Estate - Large

Seattle, USA

Bird helped Zillow increase email open rates by 161% in the first month. Zillow needed reliable, time-sensitive email delivery for real estate notifications. Bird's API handled surges and tracked key... metrics like opens and clicks. Zillow now sends 200 million emails monthly using Bird. The platform improved deliverability and user engagement for Zillow's campaigns.

BukuWarung - Financial Services - Medium

Jakarta, Indonesia

Bird helped BukuWarung, a fintech super-app for MSMEs in Indonesia, boost OTP conversions by 15%. The team ran an A/B test comparing SMS and WhatsApp for OTP delivery. SMS outperformed WhatsApp, rais...ing conversion rates to about 97%. Now, BukuWarung verifies over 200,000 merchants monthly, even in remote areas. Bird's platform enabled fast experimentation and reliable delivery.

Bumrungrad International Hospital - Hospital & Health Care - Large

Bangkok, Thailand

Bird helped Bumrungrad International Hospital reach 1.1 million patients from 190 countries using an omnichannel chat strategy. The hospital faced challenges with language barriers and time zones, ma...king phone and email ineffective for many patients. Bird integrated with Salesforce and supported Line, WhatsApp, and Facebook Messenger, centralizing all patient chats. AI language detection routed messages to teams in Thai, English, Japanese, and Arabic. After Bird, Bumrungrad no longer misses patient interactions and delivers more responsive, patient-centric care.

Binance - Financial Services - Very Large

Binance used Bird's email API to scale its marketing email volume by 2.5x, reaching over 150 million sends per week. The company maintained steady engagement rates and achieved 99.01% inbox placement... across more than 100 countries. Bird provided deliverability, analytics, and security that Binance's previous platform could not. Compliance and security features were key for Binance's regulated, global operations. Bird enabled Binance to support its rapid user growth and retention strategy.

Aramex - Transportation/Trucking/Railroad - Very Large

Dubai, UAE

Bird helped Aramex move delivery support to WhatsApp self-service. Aramex now handles over 500,000 WhatsApp messages each month. Agents are 2.7 times more productive compared to phone calls. Customer...s get faster responses and can track or reschedule deliveries in chat. Aramex aims to cut support calls by 80% as it expands Bird to more countries.

Al Jazeera - Media Production - Large

Doha, Qatar

Bird helped Al Jazeera's Sanad agency give journalists 24/7 fact-checking over WhatsApp. Reporters now get instant verification, even from remote areas. The WhatsApp bot resolves 20% of requests auto...matically, with no agent needed. Fact-checking requests grew 173% in a year. Now, 44% of active journalists use the WhatsApp service. This automation helps fight misinformation and speeds up news verification.

MessageBird Tutorial For The Beginners - How To Use MEssageBird

Video Thumbnail

Frequently Asked Questions (FAQ)

What buyers ask before choosing Bird Video

What is Bird Video?

MessageBird Video Platform is built for personal, virtual customer interactions. One-click video chatting on any browser or device. The MessageBird Video platform is ISO 27001 certified, GDPR proof, PCI compliant, and regularly PEN-tested.

It creates video calls that comply with workflows, security requirements, and customer journeys. MessageBird Video is 100% configurable.

What is Bird Video used for?

Bird Video is a Webinar and Conferencing Software mainly used by its customers to Attract More Attendees and Enhance Customer Relationships by Collaboration, Sales Call Management and Contact List Management .

What are the top features of Bird Video?

Personalization, Recording and Conversation Intelligence are some of the top features of Bird Video.

Who uses Bird Video?

Bird Video is used by Marketing And Advertising, Education and Professional Training & Coaching among other industries.

What are Bird Video alternatives?

Demio, BigMarker Webinars, Livestorm Webinar and YouCanBook.Me are popular alternatives for Bird Video.

Where is Bird Video located?

Bird Video is headquartered at Amsterdam, North Holland.
lightning

Peers used Bird Video for collaboration and sales call management

Bird Video Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.43/5

Read Reviews (46)
Analytics

4.20/5

Read Reviews (74)
Custom Reports

4.19/5

Read Reviews (87)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.43/5

Read Reviews (46)
Analytics

4.20/5

Read Reviews (74)
Custom Reports

4.19/5

Read Reviews (87)

Software Failure Risk Guidance

?

for Bird Video

Overall Risk Meter

Low Medium High

Top Failure Risks for Bird Video

Bird B.V. News

M&A

Bird boosts its stake to 5.39% as CM.com rejects 165.8M 'unsolicited ...

Bird increased its stake in CM.com to 5.39% after offering 5.16 per share in an all-cash bid, valuing CM.com at 165.8M. CM.com's board rejected the bid, citing insufficient long-term value. Despite the rejection, Bird continues to hold a significant share, reflecting its interest in CM.com's technology platform.

Bird B.V. Profile

Company Name

Bird B.V.

Company Website

https://bird.com/en-us/

HQ Location

Amsterdam, North Holland

Employees

251-500

Social

Financials

SERIES C