Meltwater Overview

This is a summary of the comprehensive capabilities and benefits of Meltwater based on over 5078 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Meltwater, Cision Communications Cloud, Muck Rack, Critical Mention, Agility PR Solutions, etc., all belong to a category of solutions that help Public Relations. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if Meltwater is right for your needs? Our Cuspera AI engine can evaluate how Meltwater fits your specific business needs, industry, and context. Get your personalized assessment report today.

Meltwater supports business activities such as:

  • Social Media Management
  • Public Relations
  • Communication Management
  • Engagement Management
  • Contact List Management

Meltwater can help you with many business goals, such as Improve Digital And Social Presence, Acquire Customers, Improve ROI, Improve Brand Engagement, Build Brand Awareness, etc. It can help manage these activities if you use Social Media and E-Mail for these needs. As a solution, Meltwater's capabilities include Dashboard, Alerts: Popups & Notifications, Personalization, etc.

Meltwater Marketing and Advertising Vertical is its biggest customer base.

Reviews

"...I love that I can monitor social and media with one click of a button, create visual dashboards and set up reports that get sent to my leadership...." Peer review by Matar G, Communications Associate, Transportation/Trucking/Railroad

Cuspera Reviews

25 buyers and buying teams have used Cuspera to assess how well Meltwater solved their Public Relations needs. Cuspera uses 5078 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Public Relations needs.

Business Priorities

Improve Digital And Social Presence and Acquire Customers are the most popular business priorities peers achieved using Meltwater.

Other priorities:

  • Improve ROI
  • Improve Brand Engagement
  • Build Brand Awareness
  • Enhance Customer Relationships
  • Enter New Markets Internationally Or Locally
  • Establish Thought Leadership
  • Improve Internal Communications
  • Launch New Products
  • Grow Market Share
  • Scale Best Practices
  • Increase Sales & Revenue
  • Improve Efficiency
See all business priorities See less business priorities

Use Cases

Peers recommend Social Media Management , Public Relations , Communication Management , as the business use cases that they have been most satisfied while using Meltwater.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Social Media Management with Social Media

4.71/5 ★

Read Reviews (393)

"...I love that I can monitor social and media with one click of a button, create visual dashboards and set up reports that get sent to my leadership...."
monitoring social media

4.83/5 ★

Read Reviews (126)

"...I like how easy the booleans are to set up and that they can be applied to social monitoring...."
social media analytics

4.65/5 ★

Read Reviews (109)

"...that crowd the Internet on regular bases, choosing a Social Media Analytic Tool to suit your needs is a difficult task...."
engaging on social media

4.79/5 ★

Read Reviews (65)

"...The problem we are solving is that we are able to find articles and social posts that mention our company in them without tagging us...."
scheduling post to social media

4.83/5 ★

Read Reviews (64)

"...Meltwater has been a great way for us to consolidate media coverage, and uncover lots of social media posts we normally wouldn't see...."
managing social media account

3.83/5 ★

Read Reviews (14)

"...I like that Meltwater links the social media accounts to the reporters contact information and seems to be pretty updated...."
Public Relations with Social Media

4.69/5 ★

Read Reviews (277)

"...Our previous PR software took *forever* to load, and Meltwater is literally saving us time by loading quickly...."
Communication Management with Social Media and E-Mail

4.57/5 ★

Read Reviews (248)

"...We primarily use it for media tracking and social media tracking...."
tracking & monitoring communications

4.81/5 ★

Read Reviews (141)

"...We track and monitor our clips, but have also started using it for social tracking...."
sending & publishing communications

4.30/5 ★

Read Reviews (104)

"...It also worked for us to schedule out social posts. ...."
PEER EXPERIENCES
Social Media Management with Social Media

4.71/5 ★

Read Reviews (393)

"...I love that I can monitor social and media with one click of a button, create visual dashboards and set up reports that get sent to my leadership...." Peer review by Matar G, Communications Associate, Transportation/Trucking/Railroad
monitoring social media

4.71/5 ★

Read Reviews (126)

social media analytics

4.71/5 ★

Read Reviews (109)

engaging on social media

4.71/5 ★

Read Reviews (65)

scheduling post to social media

4.71/5 ★

Read Reviews (64)

managing social media account

4.71/5 ★

Read Reviews (14)

Public Relations with Social Media

4.69/5 ★

Read Reviews (277)

"...Our previous PR software took *forever* to load, and Meltwater is literally saving us time by loading quickly...." Peer review by Amanda H., Marketing and Advertising
Communication Management with Social Media and E-Mail

4.57/5 ★

Read Reviews (248)

"...We primarily use it for media tracking and social media tracking...." Peer review by Lucas W, Writing Tutor, Education
tracking & monitoring communications

4.57/5 ★

Read Reviews (141)

sending & publishing communications

4.57/5 ★

Read Reviews (104)

58+ more Business Use Cases

Our AI advisor, Wyz, harnessed 5078 insights from peers and experts to help you assess how these Meltwater use cases fit your Public Relations needs.

Frequently Asked Questions(FAQ)

for Meltwater

What is Meltwater?

Meltwater is a media monitoring and social listening platform that helps PR and marketing teams monitor media coverage across both news and social media. It helps to improve ROI and increase sales and revenue.

What is Meltwater used for?

Meltwater is a Public Relations Software mainly used by its customers to Improve Digital And Social Presence and Acquire Customers by Social Media Management, Public Relations and Communication Management .

What are the top features of Meltwater?

Dashboard, Alerts: popups & Notifications and Personalization are some of the top features of Meltwater.

Who uses Meltwater?

Meltwater is used by Marketing And Advertising, Education and Non-Profit Organization Management among other industries.

What are Meltwater alternatives?

Cision Communications Cloud, Muck Rack, Critical Mention and Agility PR Solutions are popular alternatives for Meltwater.

Where is Meltwater located?

Meltwater is headquartered at 465 California St, Floor 11, San Francisco, California 94104, US.

Popular Business Setting

for Meltwater

Top Industries

  • Marketing and Advertising
  • Education
  • Non-Profit Organization Management

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Peers used Meltwater to Improve digital and social presence and Acquire customers

Peer and Expert Opinion on Features

for Meltwater

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Dashboard

3.50/5 ★

Read Reviews (202)
Alerts: popups & Notifications

4.18/5 ★

Read Reviews (129)
Personalization

3.53/5 ★

Read Reviews (62)
Auto renewal

1.65/5 ★

Read Reviews (35)
Live monitoring

3.78/5 ★

Read Reviews (24)
FEATURES RATINGS AND REVIEWS
Dashboard

3.50/5 ★

Read Reviews (202)
Alerts: popups & Notifications

4.18/5 ★

Read Reviews (129)
Personalization

3.53/5 ★

Read Reviews (62)
Auto renewal

1.65/5 ★

Read Reviews (35)
Live monitoring

3.78/5 ★

Read Reviews (24)

IT and Other Capabilities

for Meltwater

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.13/5 ★

Read Reviews (712)
Data Export

3.56/5 ★

Read Reviews (321)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.13/5 ★

Read Reviews (712)
Data Export

3.56/5 ★

Read Reviews (321)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Email Support

4.44/5 ★

Read Reviews (31)
24/7 Support

4.06/5 ★

Read Reviews (413)
Chat Support

3.73/5 ★

Read Reviews (33)
Phone Support

3.45/5 ★

Read Reviews (37)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Email Support

4.44/5 ★

Read Reviews (31)
24/7 Support

4.06/5 ★

Read Reviews (413)
Chat Support

3.73/5 ★

Read Reviews (33)
Phone Support

3.45/5 ★

Read Reviews (37)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.64/5 ★

Read Reviews (32)
Analytics

4.77/5 ★

Read Reviews (392)
Custom Reports

3.91/5 ★

Read Reviews (915)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.64/5 ★

Read Reviews (32)
Analytics

4.77/5 ★

Read Reviews (392)
Custom Reports

3.91/5 ★

Read Reviews (915)

Software Failure Risk Guidance

?

for Meltwater

Overall Risk Meter

Low Medium High

Top Failure Risks for Meltwater

Vendor Profile Details

Company Name

Meltwater

HQ Location

465 California St, Floor 11, San Francisco, California 94104, US

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