Meltwater Media Monitoring Overview

Meltwater’s media monitoring software helps businesses track and analyze mentions across various media. Coverage includes online news, social media, print, broadcasts, and podcasts.

Use Cases

Customers recommend Public Relations, Competitive Intelligence, Content Management, as the business use cases that they have been most satisfied with while using Meltwater Media Monitoring.

Other use cases:

  • Social Media Analytics
  • Engagement Management
  • Reputation Management
  • Monitoring Social Media
  • Tracking & Monitoring Communications
  • Sending & Publishing Communications
  • Social Media Marketing
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Business Priorities

Improve Digital And Social Presence and Improve Brand Engagement are the most popular business priorities that customers and associates have achieved using Meltwater Media Monitoring.

Meltwater Media Monitoring Use-Cases and Business Priorities: Customer Satisfaction Data

Meltwater Media Monitoring works with different mediums / channels such as Social Media. User Generated Content. and Blogs.

Meltwater Media Monitoring's features include Dashboard. and Meltwater Media Monitoring support capabilities include 24/7 Support, Email Support, Chat Support, etc. also Meltwater Media Monitoring analytics capabilities include Analytics, and Custom Reports.

Meltwater Media Monitoring, belong to a category of solutions that help Social Media Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Meltwater Media Monitoring Customer wins, Customer success stories, Case studies

How does Meltwater Media Monitoring facilitate Public Relations?

How can Meltwater Media Monitoring enhance your Competitive Intelligence process?

How can Meltwater Media Monitoring optimize your Content Management Workflow?

Asana - Information Technology And Services - information technology and services

Asana needed a media intelligence solution to support its communications strategy. They chose Meltwater to monitor media and gather insights. Meltwater's tools helped Asana save time and improve medi...a strategy. The Media Impact Index provided a way to measure media impact accurately. Asana's communications team now focuses more on storytelling and engaging publications. Meltwater's reports and services help Asana track performance and highlight successes.

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California NanoSystems Institute (CNSI) at UCLA - Education - Education

Meltwater helps the California NanoSystems Institute at UCLA reach and engage nearly 400 faculty and diverse audiences. The team uses Meltwater Media Relations and AI-powered PR Assistant to craft ta...rgeted pitches and expand media coverage. CNSI secured a partnership with Voice of America by sharing a key research story. Meltwater's dashboards and reports prove communications impact and build trust with leadership. The solution increases visibility for CNSI's research and startups across California and beyond.

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imageseven - Marketing And Advertising - marketing and advertising

Meltwater helps imageseven, a marketing and communications agency, monitor media and social sentiment for their clients. imageseven needed a tool to track news, trends, and public opinion in real tim...e. Their previous supplier struggled with paywalls and lacked flexibility. With Meltwater, imageseven can quickly assess crisis situations and manage reputation risks. The team values Meltwater's responsive support and real-time monitoring features.

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SumUp - Financial Services - financial services

Meltwater helped SumUp unify its global communications. Before Meltwater, SumUp's teams struggled with fragmented data and slow reporting. Meltwater's dashboard let them track PR and social media in ...real time and customize KPIs for each market. SumUp saved 30% of reporting time and improved decision-making. The platform's support and features made SumUp's communication more efficient and effective.

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HEINEKEN - Food & Beverages - Food & Beverages

Meltwater helps HEINEKEN double its monthly active users for brand management. HEINEKEN uses Meltwater's consumer intelligence, media intelligence, and social listening tools. The company gains 360° ...brand visibility across traditional, social, and GenAI platforms. GenAI Lens lets HEINEKEN track brand reputation and reduce misinformation risk. Unified dashboards and auto-generated reports improve campaign measurement and executive decision-making.

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Manulife-Sinochem - Insurance - Insurance

Meltwater helped Manulife-Sinochem improve social media monitoring and crisis alerting. The insurance company needed better data from Chinese media to inform content strategy and manage brand reputat...ion. Meltwater set up complex search queries and reporting, giving Manulife-Sinochem a clear view of social conversations. The solution reduced data collection time and enabled more targeted, topic-centric content. Manulife-Sinochem now connects better with audiences and manages potential crises faster.

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Meltwater Media Monitoring Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

2.93/5

Read Reviews (1)
Analytics

4.09/5

Read Reviews (18)
Custom Reports

4.09/5

Read Reviews (10)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

2.93/5

Read Reviews (1)
Analytics

4.09/5

Read Reviews (18)
Custom Reports

4.09/5

Read Reviews (10)

Software Failure Risk Guidance

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for Meltwater Media Monitoring

Top Failure Risks for Meltwater Media Monitoring

Meltwater News

Product

Meltwater achieves ISO 27001 Certification, elevating data security for the companys 27, 000 customers globally

Meltwater has achieved ISO 27001 certification, enhancing data security for its 27,000 customers worldwide. This certification validates Meltwater's commitment to top-tier information security and regulatory compliance. It underscores the company's dedication to continuous improvement and maintaining trust with customers and partners.

Awards

Meltwater Recognised In G2's 2026 Best Software Awards

Meltwater has been recognized in G2's 2026 Best Software Awards, highlighting its leadership in media monitoring and PR analytics. The award, based on verified user reviews, underscores Meltwater's strong customer satisfaction and impact in media, social, and consumer intelligence.

Awards

Meltwater Named to G2's 2026 Best Software Awards

Meltwater has been named to G2's 2026 Best Software Awards, highlighting its leadership in media intelligence. The recognition is based on verified user reviews, reflecting customer satisfaction and performance. Meltwater continues to excel in media monitoring, PR analytics, and media & influencer targeting, reinforcing its impact on PR, communications, and marketing teams.

Awards

Meltwater Named to G2's 2026 Best Software Awards

Meltwater has been named to G2's 2026 Best Software Awards, recognizing its leadership in media, social, and consumer intelligence. This accolade, based on verified user reviews, highlights Meltwater's consistent customer satisfaction and performance across key product categories. The recognition underscores Meltwater's impact in helping PR, communications, and marketing teams make informed decisions.

Meltwater Profile

Company Name

Meltwater

HQ Location

465 California St, Floor 11, San Francisco, California 94104, US

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