Meltwater Media Monitoring Overview

Meltwater’s media monitoring software helps businesses track and analyze mentions across various media. Coverage includes online news, social media, print, broadcasts, and podcasts.

Use Cases

Customers recommend Public Relations, Competitive Intelligence, Content Management, as the business use cases that they have been most satisfied with while using Meltwater Media Monitoring.

Other use cases:

  • Social Media Analytics
  • Engagement Management
  • Reputation Management
  • Monitoring Social Media
  • Tracking & Monitoring Communications
  • Sending & Publishing Communications
  • Social Media Marketing
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Business Priorities

Improve Digital And Social Presence and Improve Brand Engagement are the most popular business priorities that customers and associates have achieved using Meltwater Media Monitoring.

Meltwater Media Monitoring Use-Cases and Business Priorities: Customer Satisfaction Data

Meltwater Media Monitoring works with different mediums / channels such as Social Media. User Generated Content. and Blogs.

Meltwater Media Monitoring's features include Dashboard. and Meltwater Media Monitoring support capabilities include 24/7 Support, Email Support, Chat Support, etc. also Meltwater Media Monitoring analytics capabilities include Analytics, and Custom Reports.

Meltwater Media Monitoring, belong to a category of solutions that help Social Media Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Meltwater Media Monitoring Customer wins, Customer success stories, Case studies

How can Meltwater Media Monitoring optimize your Public Relations Workflow?

How can Meltwater Media Monitoring optimize your Competitive Intelligence Workflow?

Why is Meltwater Media Monitoring the best choice for Content Management?

Booz Allen Hamilton - Management Consulting

Meltwater Social helped Booz Allen Hamilton manage social media for Recreation.gov. Booz Allen used Meltwater for social listening, publishing, and analytics. The platform let them track sentiment an...d engagement across channels. They used reports to find insights and improve marketing. Booz Allen could see what content worked best and understand user feedback. This helped them improve the digital experience for millions of outdoor enthusiasts.

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Mailchimp - Marketing And Advertising

Meltwater helps Mailchimp manage social media monitoring and content strategy. Mailchimp uses Meltwater to spot trends and themes for their marketing. The platform automates much of their social medi...a work. This lets the team focus on more important tasks. Jason Maldonado from Mailchimp says Meltwater helps him be more prepared for meetings. Meltwater’s tools support smarter, data-driven marketing decisions.

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W Singapore - Hospitality

Meltwater helped W Singapore improve its social media strategy. The hotel used Meltwater's social listening and analytics tools to track guest feedback and public sentiment. W Singapore published mor...e user-generated content and analyzed social media reach and sentiment every quarter. As a result, they saw a 200% increase in social media engagement and a 10% growth in reach. The team used these insights to make better decisions for future campaigns.

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realme - Consumer Electronics

Meltwater's media monitoring platform helped realme track global brand exposure and media mentions. The Product PR team used Meltwater to monitor share of voice, competitor activity, and regional PR ...performance. The platform provided dashboards and data for global messaging and benchmarking. realme now evaluates brand sentiment and industry trends from one place. This supports their fast growth and helps keep messaging consistent worldwide.

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Digital Business Lab - Marketing And Advertising

Meltwater helped Digital Business Lab run influencer marketing campaigns for INFINITI's Taiwan Instagram launch. DBL needed to find the right influencers and track campaign results. Meltwater made it... easy to identify qualified influencers and monitor post performance. DBL reached 185,200 people and got over 17,000 engagements. The platform gave DBL clear data to guide future marketing actions.

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World Wildlife Fund - Non Profit Organization Management

Meltwater helped World Wildlife Fund run campaigns during the United Nations General Assembly. WWF used Audience Insights and Audience Connect to find key audiences and target messages on Twitter. Th...is made it easier to reach the right people with creative content. WWF saw a 12x increase in followers and better engagement rates. The tools also helped monitor social conversations and campaign performance.

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Meltwater Media Monitoring Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

2.93/5

Read Reviews (1)
Analytics

4.09/5

Read Reviews (18)
Custom Reports

4.09/5

Read Reviews (10)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

2.93/5

Read Reviews (1)
Analytics

4.09/5

Read Reviews (18)
Custom Reports

4.09/5

Read Reviews (10)

Software Failure Risk Guidance

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for Meltwater Media Monitoring

Top Failure Risks for Meltwater Media Monitoring

Meltwater News

Awards

Meltwater Named a Leader in IDC MarketScape : Worldwide Influencer Marketing Platforms for Large Enterprises 2025 - 2026 Vendor Assessment

Meltwater has been recognized as a Leader in the IDC MarketScape for Influencer Marketing Platforms for Large Enterprises 2025-2026. The evaluation highlighted Meltwater's strengths in creator reach, suite integration, and relationship management. The company plans to enhance its influencer marketing solutions with AI tools for better personalization and strategy.

Executive

Tres Thompson joins Meltwater as Chief Financial Officer - The Manila Times

Tres Thompson has been appointed as the Chief Financial Officer at Meltwater, a company specializing in media, social, and consumer intelligence.

Awards

Meltwater Recognized with Three Comparably Awards for Employee Happiness and Wellbeing

Meltwater received three Comparably Awards for employee happiness, perks, and work-life balance, highlighting its commitment to a positive workplace culture. These awards are based on anonymous employee feedback across various metrics, reflecting Meltwater's dedication to employee well-being and satisfaction.

Product

Meltwater achieves ISO 27001 Certification, elevating data security for the companys 27,000 customers globally - AsiaOne

Meltwater achieves ISO 27001 Certification, elevating data security for the companys 27,000 customers globally - AsiaOne

Meltwater Profile

Company Name

Meltwater

HQ Location

465 California St, Floor 11, San Francisco, California 94104, US

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