Meltwater Media Monitoring Overview

Meltwater’s media monitoring software helps businesses track and analyze mentions across various media. Coverage includes online news, social media, print, broadcasts, and podcasts.

Use Cases

Customers recommend Public Relations, Competitive Intelligence, Content Management, as the business use cases that they have been most satisfied with while using Meltwater Media Monitoring.

Other use cases:

  • Social Media Analytics
  • Engagement Management
  • Reputation Management
  • Monitoring Social Media
  • Tracking & Monitoring Communications
  • Sending & Publishing Communications
  • Social Media Marketing
See all use cases See less use cases

Business Priorities

Improve Digital And Social Presence and Improve Brand Engagement are the most popular business priorities that customers and associates have achieved using Meltwater Media Monitoring.

Meltwater Media Monitoring Use-Cases and Business Priorities: Customer Satisfaction Data

Meltwater Media Monitoring works with different mediums / channels such as Social Media. User Generated Content. and Blogs.

Meltwater Media Monitoring's features include Dashboard. and Meltwater Media Monitoring support capabilities include 24/7 Support, Email Support, Chat Support, etc. also Meltwater Media Monitoring analytics capabilities include Analytics, and Custom Reports.

Peer review evidence (same sources as the product rating summary)

"...More than ever, PR and Communications professionals need to prove the ROI of their earned media efforts...." Media Monitoring & Analysis
"...Create dashboards and benchmark against competitors...." Media Monitoring & Analysis
"...Since 2001, we have invested in proprietary technology to capture content from more than 270,000 global news sources, social media platforms, forums, blogs, print publications, broadcasts and podcasts...." Media Monitoring & Analysis

Meltwater Media Monitoring, belong to a category of solutions that help Social Media Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Meltwater Media Monitoring Customer wins, Customer success stories, Case studies

What makes Meltwater Media Monitoring ideal for Public Relations?

How does Meltwater Media Monitoring facilitate Competitive Intelligence?

What makes Meltwater Media Monitoring ideal for Content Management?

 

Santander Río Bank - Banking - Large

Buenos Aires, Argentina

Santander Río Bank uses Meltwater to monitor brand mentions across news and social media. The communications team tracks sentiment and shares real-time alerts using the mobile app. Meltwater's analyt...ics help them understand public perception and guide messaging. Shareable dashboards keep all stakeholders informed. The bank credits Meltwater with helping them respond quickly to potential threats and manage their reputation.

California NanoSystems Institute (CNSI) at UCLA - Education - Very Large

Meltwater helps the California NanoSystems Institute at UCLA reach and engage nearly 400 faculty and diverse audiences. The team uses Meltwater Media Relations and AI-powered PR Assistant to craft ta...rgeted pitches and expand media coverage. CNSI secured a partnership with Voice of America by sharing a key research story. Meltwater's dashboards and reports prove communications impact and build trust with leadership. The solution increases visibility for CNSI's research and startups across California and beyond.

 

California NanoSystems Institute at UCLA - Education - Large

Los Angeles, USA

Meltwater helped the California NanoSystems Institute at UCLA expand its media outreach. The team used AI-powered PR tools to target reporters and share stories about scientific advances. This led to... coverage by Voice of America and new media partnerships. Meltwater's reporting features let CNSI prove its value to leadership. The institute now reaches more audiences and tracks its communications impact.

 

Hyundai France - Automotive - Large

France

Hyundai France used Meltwater's social listening and analytics to understand how consumers talk about electric vehicles online. The team identified key criteria like usage, cost, and reliability that... matter to EV buyers. Insights from Meltwater helped Hyundai tailor its marketing, create targeted Facebook videos, and optimize ad spend. The analysis also revealed which social platforms and influencers matter most for EV discussions. Hyundai built stronger relationships with car lovers and bloggers, reinforcing its brand as reliable and high-performing.

 

Cancer Support Community - Non Profit Organization Management - Small

Washington, USA

Meltwater’s influencer marketing solution helped Cancer Support Community (CSC) boost its advertising impact. CSC replaced manual influencer management with Meltwater’s platform, saving time and effo...rt. The team used data-driven tools to find and manage influencers who matched their mission. Their campaign reached nearly 460,000 people and delivered an AVE 19 times the budget. CSC credits Meltwater’s analytics and support for making influencer marketing a core strategy.

 

World Vision Australia - Non Profit Organization Management - Large

Melbourne, Australia

Meltwater helps World Vision Australia track and monitor global crises in real time. The communications team uses Meltwater to deliver daily news bulletins and monitor media sentiment. During emergen...cies, Meltwater provides instant updates and supports 24/7 operations. The platform enables World Vision to refine media engagement and keep teams informed. Fast reporting helps decision-makers respond quickly to humanitarian issues.

Meltwater Media Monitoring Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

2.93/5

Read Reviews (1)
Analytics

4.09/5

Read Reviews (18)
Custom Reports

4.09/5

Read Reviews (10)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

2.93/5

Read Reviews (1)
Analytics

4.09/5

Read Reviews (18)
Custom Reports

4.09/5

Read Reviews (10)

Software Failure Risk Guidance

?

for Meltwater Media Monitoring

Top Failure Risks for Meltwater Media Monitoring

Meltwater News

Awards

Meltwater Wins 2026 PRWeek Global Award for Best PR Software or AI Platform

Meltwater has won the 2026 PRWeek Global Award for Best PR Software or AI Platform. This award highlights Meltwater's leadership in creating AI-powered solutions that transform media, social, and AI signals into actionable intelligence. Their innovations, including Mira, Explore+, and GenAI Lens, help teams reduce reporting time and make faster decisions.

Product

Meltwater Unveils 2026 Mid-Year Release

Meltwater has announced its 2026 Mid-Year Product Release, introducing enhancements to its GenAI Lens and AI assistant Mira. The release includes AI-powered recommendations, LLM-generated reporting, and new integrations like Mira Agent for Slack and Mira Mobile. Additionally, Meltwater has expanded its Trends Center, added new data sources, and introduced AI-enhanced media relations capabilities to provide deeper intelligence and faster decision-making for PR, communications, and marketing teams.

Product

Meltwater Expands YouTube Integration to Improve Creator Decisions and Campaign Performance

Meltwater has expanded its integration with YouTube, utilizing the Creator Partnerships API to provide verified YouTube data within its platform. This enhancement enables brands to manage creator campaigns more efficiently by consolidating discovery, evaluation, and performance measurement into a single workflow. The integration aims to improve decision-making and campaign outcomes by offering consistent, trusted insights into YouTube performance.

Partnership

Meltwater Boosts YouTube Integration for Creators

Meltwater has expanded its partnership with YouTube, integrating verified YouTube data into its platform via the Creator Partnerships API. This enhancement allows brands to streamline creator campaign management, offering insights from creator discovery to performance measurement. The integration aims to simplify workflows and provide comprehensive insights, reinforcing Meltwater's commitment to delivering unified brand and market intelligence.

Meltwater Profile

Company Name

Meltwater

HQ Location

465 California St, Floor 11, San Francisco, California 94104, US

Social