Meltwater has launched GenAI Lens, a tool that offers companies insights into how their brand and competitors are discussed across major AI platforms like ChatGPT and Gemini. This solution helps busi...nesses monitor brand perception, detect misinformation, and refine communication strategies by analyzing AI-generated content. It provides a comprehensive view of brand representation and competitive intelligence in AI environments.
Meltwater unveils Mira, latest AI innovations in 2025 Mid-Year Product Release - EIN Presswire
Meltwater has launched Mira, its new AI-powered solution, as part of its 2025 Mid-Year Product Release. The update introduces advanced artificial intelligence features designed to enhance media monit...oring, social listening, and analytics capabilities for enterprise customers.
Strategic Partnerships and Integrations of Meltwater Media Monitoring
Meltwater announces new content partnership with Dow Jones Factiva, unlocking premium content for PR, communications and marketing professionals
Meltwater has formed a new content partnership with Dow Jones Factiva, granting PR, marketing, and communication professionals access to premium content from top publications like The Wall Street Jou...rnal and MarketWatch. This collaboration enhances Meltwater's offerings, allowing users to track and analyze critical news alongside Meltwater's existing data and technology.
Meltwater and 8x8 partner to elevate customer support through social intelligence - The Manila Times
Meltwater and 8x8 have formed a technology partnership to integrate Meltwaters social intelligence capabilities into the 8x8 Contact Center platform. This collaboration enables 8x8 customers to monit...or, analyze, and respond to social media interactions directly within their contact center workflows, improving customer engagement and support efficiency through real-time social insights.
Meltwater and 8x8 partner to elevate customer support through social intelligence
Meltwater and 8x8 have partnered to enhance customer support by integrating Meltwater's social intelligence into 8x8's Contact Center. This collaboration enables businesses to efficiently engage with... customers on social media, improving service operations and customer experiences. The integration offers advanced filtering, streamlined workflows, and boosts brand reputation by allowing faster, personalized responses.
Leadership and Executive Team Updates at Meltwater Media Monitoring
Cousins Joins Meltwater to Drive AI Adoption
Antony Cousins has joined Meltwater as VP of Product, focusing on enhancing the firm's AI capabilities, particularly the Mira AI interface. Cousins will drive the integration of generative AI into Me...ltwater's media monitoring and social media listening services.
Awards, Recognitions, and Industry Achievements of Meltwater Media Monitoring
Meltwater Sweeps Six Comparably Awards for Growth, Leadership
Meltwater received six Comparably Awards in 2025, including honors for best career growth and best leadership teams. These recognitions, based on employee feedback across 20 culture metrics, highligh...t Meltwaters strong leadership and commitment to a high-performance, people-focused workplace in the media, social, and consumer intelligence software sector.
Meltwater wins six Comparably Awards, including Best Career Growth and Best Leadership Teams
Meltwater received six Comparably Awards in 2025, including Best Career Growth and Best Leadership Teams. These accolades, based on anonymous employee feedback, highlight Meltwater's commitment to fo...stering a high-performing, inclusive culture. CEO John Box emphasized the awards' reflection of the company's innovative and supportive environment, which empowers employees to grow and make an impact.
