Vodex
- Information Technology And Services
- Small
Bangalore, India
Krisp's AI noise cancellation helped Vodex cut background noise by 90% in customer calls. Vodex saw a 75% boost in... call quality scores and a 50% drop in call drops. Lead qualification rates rose by 20% and customer satisfaction increased by 30%. Calls became 15% shorter, saving time and lowering costs. Vodex's AI voice agents now deliver clearer, more natural conversations.
Trusted Tech Team
- Information Technology And Services
- Medium
Irvine, USA
Krisp AI Noise Cancellation helped Trusted Tech Team solve background noise issues on their busy sales floor. The company deployed... Krisp to 90 sales and SDR employees, improving call clarity and voice quality. Agents no longer had to repeat themselves, leading to smoother and more efficient customer interactions. Customer satisfaction increased, and there were no more complaints about noise during calls. Krisp's easy setup and platform compatibility made it a seamless solution for their IT environment.
Everise
- Information Technology And Services
- Large
Plantation, USA
Krisp’s Voice AI Platform helped Everise improve customer experience with real-time accent conversion and noise cancellation. Everise deployed Krisp across... 10,000 seats, scaling adoption quickly. The platform processed over 80 billion minutes of audio monthly and ran on 200 million devices. Krisp outperformed other solutions in clarity, naturalness, and accent accuracy. Everise’s CEO praised Krisp for amplifying the human touch in every customer interaction.
Consumer Services Case Studies and Customer Success Stories with Krisp.ai
SupportZebra
- Consumer Services
- Medium
Houston, USA
Krisp noise-cancellation technology helped SupportZebra cut customer noise complaints by 78%. During the pandemic, remote work led to a surge... in background noise and complaints. Krisp's AI-powered solution muted noise on both agent and customer sides, keeping calls clear. The software integrated easily with all call center equipment and apps. SupportZebra also saw a 16% increase in sales conversions and a 25% rise in first call resolution rate.
Other Industry Case Studies and Success Stories with Krisp.ai
Arrivia
- Travel
- Large
Scottsdale, USA
Krisp AI Accent Conversion helped arrivia improve call center communication. Arrivia used Krisp to solve accent clarity and background noise... issues. After implementation, arrivia saw a 99% improvement in Net Promoter Score. Sales conversion rate rose by 26.1% and revenue per booking increased by 14.8%. Call handle time dropped by 4.4%. Agents felt more confident and customers had better experiences.
iContact BPO
- Business Process Outsourcing (BPO)
- Medium
Houston, USA
Krisp AI Noise Cancellation helped iContact BPO cut average handle time by 25%. The company rolled out Krisp across 750... seats in just one week. Agents now face less fatigue and fewer noise complaints. Customer satisfaction and QA scores improved. iContact BPO saw a 30% drop in call disconnects and 24% savings on enablement costs. The solution supports compliance and integrates easily with existing systems.
