Trusted Tech Team
- Information Technology And Services
Krisp AI Noise Cancellation helped Trusted Tech Team solve problems with background noise on sales calls. The company used Krisp to make voices clearer and calls more professional. Employees no longe...r had to repeat themselves, and customer satisfaction went up. The solution was easy to set up and worked with any communication platform. Trusted Tech Team now enjoys better call quality and higher productivity.
Krisp's Voice AI Platform helps Everise improve customer experience with real-time accent conversion and noise cancellation. Everise deployed Krisp across 10,000 seats, with adoption growing fast. Th...e platform processes over 80 billion minutes of audio monthly and runs on 200 million devices. Krisp outperforms other solutions in clarity, naturalness, and accent accuracy. Everise's CEO says Krisp amplifies the human touch in every customer interaction.
Computer Software Case Studies and Customer Success Stories with Krisp.ai
Vodex
- Computer Software
Krisp AI Noise Cancellation helped Vodex improve its AI-powered voice agents. Vodex faced problems with customer-side noise disrupting calls. Krisp's technology reduced noise by 90%, making conversat...ions clear. Vodex saw a 75% increase in call quality scores and a 50% drop in call drops. Lead qualification rates went up by 20%. Customer satisfaction scores rose by 30%. Vodex also lowered operational costs and improved agent satisfaction.
Other Industry Case Studies and Success Stories with Krisp.ai
SupportZebra
- Contact Center
Krisp noise-cancellation technology helped SupportZebra cut customer noise complaints by 78%. During the COVID-19 pandemic, SupportZebra faced a surge in complaints as agents worked from home with mo...re background noise. Krisp's AI-powered, two-way noise cancellation let agents deliver clear calls from any location. The solution integrated easily with all call center equipment and over 800 communication apps. SupportZebra also saw a 30% reduction in costs, 25% increase in agent CSAT, and 10% reduction in average handle time.
Krisp AI Noise Cancellation helped iContact BPO solve background noise issues in its contact centers. iContact BPO rolled out Krisp across 750+ seats, leading to a 25% reduction in average handle tim...e and a 60% improvement in understandability scores. The company also saw higher customer satisfaction and QA ratings, fewer call disconnects, and a 4% increase in agent retention. Agents now experience less fatigue, and customers enjoy clearer, distraction-free calls.
Krisp AI Accent Conversion helped arrivia improve call center communication. Arrivia faced problems with accent clarity and background noise, which hurt customer satisfaction. They used Krisp Noise C...ancellation and then added Krisp AI Accent Conversion. After 90 days, arrivia saw a 99% improvement in Net Promoter Score, a 26.1% boost in sales conversion rate, a 14.8% increase in revenue per booking, and a 4.4% reduction in call handle time. The solution let arrivia serve more customers and improve agent confidence.
