Krisp.ai Overview

Krisp cancels background noise, records, transcribes, and summarizes meetings and calls. It is touted as the world's #1 noise cancelling app and AI meeting assistant.

Here's the scoop on Krisp.ai! We've gathered over 57 insights from folks who use it, and know it inside out—from peer reviews to customer testimonials and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Krisp.ai, belong to a category of solutions that help Collaboration and Productivity. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if Krisp.ai is right for your needs? Our Cuspera AI engine can evaluate how Krisp.ai fits your specific business needs, industry, and context. Get your personalized assessment report today.

Krisp.ai supports business activities such as:

  • Conference Call Management
  • Helpdesk Management

It can help manage these activities if you use Offline Phone Calls Events etc. for these needs.

Krisp.ai Reviews

92 buyers and buying teams have used Cuspera to assess how well Krisp.ai solved their Collaboration and Productivity needs. Cuspera uses 57 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Collaboration and Productivity needs.

Use Cases

Peers recommend Conference Call Management , Helpdesk Management , as the business use cases that they have been most satisfied while using Krisp.ai.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Conference Call Management with Offline, Phone Calls, Events and Trade Shows

4.38/5 ★

Read Reviews (9)

"...Increase your productivity by having professional and noiseless conference calls from anywhere. ..." Noise Cancelling App
Helpdesk Management with Phone Calls

3.08/5 ★

Read Reviews (1)

"...Call centers...." Noise Cancelling App
PEER EXPERIENCES
Conference Call Management with Offline, Phone Calls, Events and Trade Shows

4.38/5 ★

Read Reviews (9)

"...Increase your productivity by having professional and noiseless conference calls from anywhere. ..." Noise Cancelling App
Helpdesk Management with Phone Calls

3.08/5 ★

Read Reviews (1)

"...Call centers...." Noise Cancelling App

Customer Stories

 

Arrivia - Travel - Large

Scottsdale, USA

Krisp AI Accent Conversion helped arrivia improve call center communication. Arrivia used Krisp to solve accent clarity and background noise issues. After implementation, arrivia saw a 99% improvemen...t in Net Promoter Score. Sales conversion rate rose by 26.1% and revenue per booking increased by 14.8%. Call handle time dropped by 4.4%. Agents felt more confident and customers had better experiences.

 

iContact BPO - Business Process Outsourcing (BPO) - Medium

Houston, USA

Krisp AI Noise Cancellation helped iContact BPO cut average handle time by 25%. The company rolled out Krisp across 750 seats in just one week. Agents now face less fatigue and fewer noise complaints.... Customer satisfaction and QA scores improved. iContact BPO saw a 30% drop in call disconnects and 24% savings on enablement costs. The solution supports compliance and integrates easily with existing systems.

 

SupportZebra - Consumer Services - Medium

Houston, USA

Krisp noise-cancellation technology helped SupportZebra cut customer noise complaints by 78%. During the pandemic, remote work led to a surge in background noise and complaints. Krisp's AI-powered so...lution muted noise on both agent and customer sides, keeping calls clear. The software integrated easily with all call center equipment and apps. SupportZebra also saw a 16% increase in sales conversions and a 25% rise in first call resolution rate.

 

Trusted Tech Team - Information Technology And Services - Medium

Irvine, USA

Krisp AI Noise Cancellation helped Trusted Tech Team solve background noise issues on their busy sales floor. The company deployed Krisp to 90 sales and SDR employees, improving call clarity and voic...e quality. Agents no longer had to repeat themselves, leading to smoother and more efficient customer interactions. Customer satisfaction increased, and there were no more complaints about noise during calls. Krisp's easy setup and platform compatibility made it a seamless solution for their IT environment.

 

Everise - Information Technology And Services - Large

Plantation, USA

Krisp’s Voice AI Platform helped Everise improve customer experience with real-time accent conversion and noise cancellation. Everise deployed Krisp across 10,000 seats, scaling adoption quickly. The... platform processed over 80 billion minutes of audio monthly and ran on 200 million devices. Krisp outperformed other solutions in clarity, naturalness, and accent accuracy. Everise’s CEO praised Krisp for amplifying the human touch in every customer interaction.

 

Vodex - Information Technology And Services - Small

Bangalore, India

Krisp's AI noise cancellation helped Vodex cut background noise by 90% in customer calls. Vodex saw a 75% boost in call quality scores and a 50% drop in call drops. Lead qualification rates rose by 2...0% and customer satisfaction increased by 30%. Calls became 15% shorter, saving time and lowering costs. Vodex's AI voice agents now deliver clearer, more natural conversations.

Based on peer insights

Cuspera recommends Krisp.ai for

Use Cases Conference Call Management , Helpdesk Management
Medium Offline, Phone Calls, Events

IT and Other Capabilities

for Krisp.ai

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.06/5 ★

Read Reviews (7)
Data Export

3.76/5 ★

Read Reviews (17)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.06/5 ★

Read Reviews (7)
Data Export

3.76/5 ★

Read Reviews (17)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

2.78/5 ★

Read Reviews (2)
Phone Support

1.95/5 ★

Read Reviews (1)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

2.78/5 ★

Read Reviews (2)
Phone Support

1.95/5 ★

Read Reviews (1)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

2.12/5 ★

Read Reviews (2)
Custom Reports

2.50/5 ★

Read Reviews (2)
Analytics

1.95/5 ★

Read Reviews (1)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

2.12/5 ★

Read Reviews (2)
Custom Reports

2.50/5 ★

Read Reviews (2)
Analytics

1.95/5 ★

Read Reviews (1)

Software Failure Risk Guidance

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for Krisp.ai

Top Failure Risks for Krisp.ai

Vendor Profile Details

Company Name

Krisp Technologies, Inc

Company Website

https://krisp.ai/

HQ Location

2150 Shattuck Ave, Berkeley, California US

Employees

11-50

Social

Financials

SEED