iovox Overview
This is a summary of the comprehensive capabilities and benefits of iovox based on over 341 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
iovox, Twilio Flex, Vonage Contact Center, CallHub, DialedIn by ChaseData, etc., all belong to a category of solutions that help Other Demand Generation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if iovox is right for your needs? Our Cuspera AI engine can evaluate how iovox fits your specific business needs, industry, and context. Get your personalized assessment report today.
iovox supports business activities such as:
- Communication Management
- Sales Call Management
- Helpdesk Management
- Engagement Management
- Social Media Analytics
iovox can help you with many business goals, such as Increase Sales & Revenue, Acquire Customers, Improve ROI, Grow Market Share, and Improve Efficiency. It can help manage these activities if you use Phone Calls Text SMS and Mobile for these needs. As a solution, iovox's capabilities include Recording, Alerts: Popups & Notifications, and Voice Transcription.
Reviews
"...Inbound & outbound mobile call tracking. ..." iovox Features
Cuspera Reviews
10 buyers and buying teams have used Cuspera to assess how well iovox solved their Other Demand Generation needs. Cuspera uses 341 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Other Demand Generation needs.
Business Priorities
Increase Sales & Revenue and Acquire Customers are the most popular business priorities peers achieved using iovox.
Use Cases
Peers recommend Communication Management , Sales Call Management , Helpdesk Management , as the business use cases that they have been most satisfied while using iovox.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Communication Management with Phone Calls |
4.84/5 ★ |
"...Inbound & outbound mobile call tracking. ..." iovox Features |
| tracking & monitoring communications |
4.82/5 ★ |
"...We also help companies grow revenue by tracking phone calls...." Improve your call productivity |
| sending & publishing communications |
4.35/5 ★ |
"...Send us a message and someone from our team will contact you ASAP...." iovox Features |
| Sales Call Management with Phone Calls and Text SMS |
4.81/5 ★ |
"...Trusted by leading brands and global customers in more than 30 countries, iovox delivers on its mission via call analytics, productivity and collaboration solutions. ...." Peer review |
| call recording |
4.28/5 ★ |
|
| call transcription |
4.75/5 ★ |
"...Record and transcribe your calls. ..." iovox Features |
| call analytics |
4.75/5 ★ |
"...Trusted by leading brands and global customers in more than 30 countries, iovox delivers on its mission via call analytics, productivity and collaboration solutions. ...." Peer review |
| call searching |
3.85/5 ★ |
"...Tag calls for simple searching. ..." iovox Features |
| Helpdesk Management with Phone Calls and Mobile |
4.87/5 ★ |
"...Virtual Mobile Call Center. ..." iovox Features |
| PEER EXPERIENCES | |
|---|---|
| Communication Management with Phone Calls |
4.84/5 ★ |
"...Inbound & outbound mobile call tracking. ..." iovox Features |
|
| tracking & monitoring communications |
4.84/5 ★ |
| sending & publishing communications |
4.84/5 ★ |
| Sales Call Management with Phone Calls and Text SMS |
4.81/5 ★ |
"...Trusted by leading brands and global customers in more than 30 countries, iovox delivers on its mission via call analytics, productivity and collaboration solutions. ...." Peer review |
|
| call recording |
4.81/5 ★ |
| call transcription |
4.81/5 ★ |
| call analytics |
4.81/5 ★ |
| call searching |
4.81/5 ★ |
| Helpdesk Management with Phone Calls and Mobile |
4.87/5 ★ |
"...Virtual Mobile Call Center. ..." iovox Features |
|
18+ more Business Use Cases
Our AI advisor, Wyz, harnessed 341 insights from peers and experts to help you assess how these iovox use cases fit your Other Demand Generation needs.
Peers used iovox to Increase sales & revenue and Acquire customers
iovox Alternatives
Peer and Expert Opinion on Features
for iovox
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Recording | Read Reviews (17) |
| Alerts: popups & Notifications | Read Reviews (7) |
| Voice transcription | Read Reviews (6) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Recording | Read Reviews (17) |
| Alerts: popups & Notifications | Read Reviews (7) |
| Voice transcription | Read Reviews (6) |
IT and Other Capabilities
for iovox
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (33) |
| Data Export | Read Reviews (26) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (33) |
| Data Export | Read Reviews (26) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Phone Support | Read Reviews (36) |
| 24/7 Support | Read Reviews (16) |
| Email Support | Read Reviews (9) |
| Chat Support | Read Reviews (3) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Phone Support | Read Reviews (36) |
| 24/7 Support | Read Reviews (16) |
| Email Support | Read Reviews (9) |
| Chat Support | Read Reviews (3) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (6) |
| Custom Reports | Read Reviews (31) |
| Analytics | Read Reviews (29) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (6) |
| Custom Reports | Read Reviews (31) |
| Analytics | Read Reviews (29) |
Software Failure Risk Guidance
?for iovox
Overall Risk Meter
Top Failure Risks for iovox
Vendor Profile Details
Company Name
iovox
Company Website
https://www.iovox.com/HQ Location
99c Talbot Road, Notting Hill, London, GB
Employees
11-50
Social
Financials
NA
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