Real-World Case Studies and Customer Success Stories with IdSurvey

IdSurvey helped Aboca - Apoteca Natura automate survey creation linked to customer data. The company needed to build surveys with custom templates and assign credits. IdSurvey's team developed custom... scripts for integration. The software enabled reward distribution to stores completing surveys. The built-in dashboard made survey data easy to extract for the BI department.
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AEC used IdSurvey software for the Active Logan Participation Study, commissioned by Logan City Council. The project needed advanced scripting, so AEC worked with the IdWeb team for custom survey dev...elopment. They used telephone, face-to-face, and online modules to reach a diverse population. The research helped the council understand sport and activity participation in Logan. The study won the Parks & Leisure Australia (QLD) Award of Excellence for research.
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IdSurvey helped the University of New Orleans Department of Political Science run large-scale surveys. The team needed a tool that was easy for both researchers and participants and could combine CAW...I and CATI survey modes. IdSurvey provided seamless integration of these modes and a user-friendly interface. The report and dashboard features made data collection simple for undergraduates after a short training. Over two years, they completed three major surveys, each meeting its goals with large, representative samples. The support team answered questions quickly, making the experience very positive.
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IdSurvey helped Dekra Italia S.r.l. manage their contact center workload. The company needed to save time and cut costs in their operations. IdSurvey's survey software was easy to use and flexible, e...ven for users without programming skills. Dekra Italia sped up call center processing and could check real-time data with the platform's dashboard. The support team helped them quickly handle new requests and updates.
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IdSurvey helped GMR Ricerche digitize complex qualitative and quantitative questionnaires. The main challenge was to computerize surveys and streamline both field and administrative tasks. IdSurvey's... easy interface required no programming skills and offered flexible, customizable features. The software enabled digital handling of documents, reducing paperwork and saving time. GMR Ricerche achieved faster learning, high flexibility, and reduced time spent on bureaucratic tasks during market research.
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IdSurvey helped McNair yellowSquares Pty Ltd run mix-mode surveys easily. They needed a flexible survey platform for CATI, online, and CAPI modes. IdSurvey let them switch between modes and use a bro...wser-based system. The built-in dialler improved call centre efficiency. Integrated SMS and email tools boosted response rates. During lockdowns, they quickly scaled remote work. They replaced old data entry software and now handle thousands of paper and online surveys with one contact database.
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IdSurvey helped Winning Moves Ltd solve problems with their old survey software. The previous tool was hard to use, did not integrate CATI and CAWI, and had email issues. IdSurvey provided an easy, i...ntegrated platform for all survey methods. Scripting is now faster and has fewer mistakes. The team finds fieldwork more efficient and enjoys better support from IdSurvey staff.
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IdSurvey helped VVA Market Research find a user-friendly CAWI survey platform. The team needed to handle complex sampling, multimedia files, and easy data export. IdSurvey met these needs and added a... feature for photo links in data files. Field management improved, and the software was easy to share with external consultants. The platform made survey design and collaboration simpler.
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