IdSurvey: Product updates, Customer stories, and Insights | 2026 Cuspera

AEC used IdSurvey software for the Active Logan Participation Study, commissioned by Logan City Council. The project needed advanced scripting, so AEC worked with the IdWeb team for custom survey dev...elopment. They used telephone, face-to-face, and online modules to reach a diverse population. The research helped the council understand sport and activity participation in Logan. The study won the Parks & Leisure Australia (QLD) Award of Excellence for research.
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IdSurvey helped Winning Moves Ltd solve problems with their old survey software. The previous tool was hard to use, did not integrate CATI and CAWI, and had email issues. IdSurvey provided an easy, i...ntegrated platform for all survey methods. Scripting is now faster and has fewer mistakes. The team finds fieldwork more efficient and enjoys better support from IdSurvey staff.
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IdSurvey helped VVA Market Research find a user-friendly CAWI survey platform. The team needed to handle complex sampling, multimedia files, and easy data export. IdSurvey met these needs and added a... feature for photo links in data files. Field management improved, and the software was easy to share with external consultants. The platform made survey design and collaboration simpler.
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IdSurvey helped the University of New Orleans Department of Political Science run large-scale surveys. The team needed a tool that was easy for both researchers and participants and could combine CAW...I and CATI survey modes. IdSurvey provided seamless integration of these modes and a user-friendly interface. The report and dashboard features made data collection simple for undergraduates after a short training. Over two years, they completed three major surveys, each meeting its goals with large, representative samples. The support team answered questions quickly, making the experience very positive.
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IdSurvey helped McNair yellowSquares Pty Ltd run mix-mode surveys easily. They needed a flexible survey platform for CATI, online, and CAPI modes. IdSurvey let them switch between modes and use a bro...wser-based system. The built-in dialler improved call centre efficiency. Integrated SMS and email tools boosted response rates. During lockdowns, they quickly scaled remote work. They replaced old data entry software and now handle thousands of paper and online surveys with one contact database.
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IdSurvey helped Aboca - Apoteca Natura automate survey creation linked to customer data. The company needed to build surveys with custom templates and assign credits. IdSurvey's team developed custom... scripts for integration. The software enabled reward distribution to stores completing surveys. The built-in dashboard made survey data easy to extract for the BI department.
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