Real-World Case Studies and Customer Success Stories with Growave

Growave helped Abigail Ahern boost customer retention and loyalty. The brand used Growave's loyalty and wishlist features to simplify operations... and engage shoppers. Redeemers purchased at a rate 2.1x higher than non-redeemers. Returning customer rate rose by 207.6%, and repeat purchase rate increased by 194.7%. Average order value went up by 26.2%. The platform's integration with Klaviyo enabled personalized campaigns and deeper customer connections.
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Growave helped UNIQSO boost customer engagement and loyalty. UNIQSO used Growave to launch a loyalty program with points for reviews,... social follows, and purchases. The program collected nearly 25,000 reviews and engaged over 365,000 customers. Redeemers generated 1.5x more revenue per customer and shopped 1.3x more often. UNIQSO also saw a 1.15x increase in average order value from loyalty program members.
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Growave helped Queen B, an Australian candle maker, grow new customers by 4. 5x and increase average order value by...2.4x. Queen B used Growave's loyalty rewards, reviews, and engagement tools to boost customer retention and engagement. Their loyalty program achieved a 95.85% engagement rate, and automated review requests saw a 55% open rate with a 9.44% conversion rate. Queen B collected over 800 positive reviews and saw loyalty points users spend 2.4x more than non-redeemers.
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Growave helped LOFT the Store upgrade its loyalty program and connect in-store and online shopping. LOFT switched from Walnut to... Growave, moving over 8,000 loyalty accounts without problems. The new program uses Shopify POS and QR codes for easy reward redemption. Loyalty members now shop 2.5 times more often, spend 21% more per order, and bring in three times more revenue per customer. LOFT improved customer engagement and grew both in-store and online sales with Growave.
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Growave helped Doodle Dogs fix their loyalty program. Manual processes and poor integration made their old system hard to use.... Growave automated rewards, added VIP tiers, and connected online and in-store sales. Customers now buy 4.6 times more often and spend 1.6 times more per order. By 2024, 25% of revenue came from the punch card program. The new system is easy for staff and customers to use.
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Growave helped Board Game Bliss boost customer loyalty and engagement. The company used Growave to launch a loyalty program with... personalized rewards and a tiered system. They also improved their wishlist feature, letting customers save games and get alerts. These changes led to 38,700+ orders from the wishlist app. Loyalty members now place orders 4.7 times more often and have 4.7x higher revenue per customer. VIP tier members saw a 33% increase in average order value.
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Growave helped Way of Wade migrate loyalty data and expand into Mexico and Spain. The brand saw a 67.8% increase... in redemption rate after migration. Redeemers now buy 70% more often and are over 5x more likely to return. Orders grew more than 2.5x since using Growave. Lifetime value for redeemers increased by 89%.
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Growave and NAPPS helped NAE Vegan Shoes launch a mobile app with loyalty, reviews, and wishlist features. The new app... unified customer engagement and improved retention. Redeemers saw a 49% higher purchase frequency and 53% higher revenue per customer. Customer lifetime value rose by 54%. Push notifications and integrated rewards boosted repeat purchases and reduced ad spend.
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Growave helped Urban Expressions shift from B2B to direct-to-consumer sales. Coalition Technologies and Growave redesigned the Shopify site, fixed ADA... issues, and improved SEO. They launched a loyalty program, reviews, and Instagram UGC features. Urban Expressions saw a 525.8% increase in total site revenue from 2022 to 2024. Site traffic grew by 72.3% in 2024, and organic revenue rose by 431.8%.
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Growave helped North Outdoor fix loyalty program issues on Shopify. The old system had point errors and poor support, hurting... customer engagement. North Outdoor switched to Growave for better point tracking, easy management, and strong support. They used features like points, VIP tiers, referrals, reviews, and wishlist. Integration with Shopify POS and QR codes made in-store redemptions easy. Results: 44% more in-store redemptions, loyal customers now spend 2.6x more and buy 2.5x more often.
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Growave helped Maui Divers Jewelry build trust and boost online sales. The Wishlist feature let shoppers save favorites and get... email reminders, driving a 34.6% email conversion rate. Reviews and Q&A tools collected over 1,500 customer reviews, building social proof. Boost’s AI search made shopping easier, raising the conversion rate from search to 0.85% and generating over 700 orders in 90 days. Total revenue from Boost reached six digits in three months, showing strong sales growth.
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Growave helped Loaded, a Swedish fitness brand, double its revenue per loyalty customer. Loaded switched from a custom Magento loyalty... program to Growave on Shopify. The new platform made loyalty, reviews, and wishlists easy to manage. Customers who redeemed rewards spent twice as much and shopped 1.5 times more often. The repeat purchase rate for redeemers reached 43%. Loaded saw a 65% rewards redemption rate, showing strong engagement.
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Growave helped Neuland migrate to Shopify Plus, keeping loyalty, reviews, and wishlist features intact. Neuland saw a 34.6% higher average... order value and a 3.2x higher repeat purchase rate for active loyalty members. The points redemption rate reached 45.28%. Growave made workflows automatic and easy to manage. Neuland built stronger digital customer relationships and improved loyalty program results.
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Growave helped Ysabel Mora, a Spanish fashion brand, boost customer retention and repeat purchases. The brand used Growave’s loyalty and... engagement suite, including points, rewards, referrals, and UGC tools. Redeemers saw a 9.4x higher repeat purchase rate and 9.7x higher returning customer rate. Purchase frequency increased by 88.79% and average order value rose by 24.47% for loyalty customers. Ysabel Mora reduced reliance on paid acquisition and improved marketing efficiency.
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Growave helped Andiata, a Finnish womenswear brand, unify customer data from online and physical stores. The platform enabled targeted loyalty,... wishlist, and review programs. Andiata saw a 98.4% increase in customer base over two years and a 19.2% rise in repeat purchases in six months. Loyalty redeemers had 2.7x higher purchase frequency and 91.4% higher customer lifetime value. Growave turned fragmented data into a connected, customer-first strategy for measurable growth.
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Growave helped Lila Beauty boost customer retention and loyalty. Lila Beauty used Growave's loyalty, reviews, and wishlist features to drive... repeat purchases and build trust. The company achieved a 32.94% returning customer rate. They saw 3.06x more purchases from loyalty members and 3.40x higher average revenue from loyalty customers. Lila Beauty collected over 2,500 reviews and aided 17,000+ orders with wishlist. Growave's all-in-one platform made it easy for Lila Beauty to manage customer engagement and growth.
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Growave helped Hapa Kristin, a Shopify Plus brand, solve low customer retention and high operational costs from using multiple apps. Hapa Kristin switched... to Growave’s all-in-one loyalty, wishlist, and review platform. This let them use wishlist data for pre-launch marketing and send personalized messages with Klaviyo. The results: 2.8x higher repeat purchase rate, 18% higher average order value, 35% higher purchase frequency, and a 45% loyalty redemption rate. Growave now powers over 40% of revenue from Klaviyo flows for Hapa Kristin.
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