Glance Visual Engagement Platform Overview
Here’s the scoop on Glance Visual Engagement Platform! We've gathered over 843 insights from folks who use it, and know it inside out—from peer reviews to customer testimonials and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Glance Visual Engagement Platform, XcelPros, AgilityPortal, Quire, Citrix Workspace, etc., all belong to a category of solutions that help Collaboration and Productivity. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Glance Visual Engagement Platform is right for your needs? Our Cuspera AI engine can evaluate how Glance Visual Engagement Platform fits your specific business needs, industry, and context. Get your personalized assessment report today.
Glance Visual Engagement Platform supports business activities such as:
- Engagement Management
- Collaboration
- Helpdesk Management
- Customer Feedback Management
- Contact List Management
Glance Visual Engagement Platform can help you with many business goals, such as Enhance Customer Relationships, Improve ROI, Increase Customer Life Time Value, Acquire Customers, Scale Best Practices, etc. It can help manage these activities if you use Mobile and Phone Calls for these needs. As a solution, Glance Visual Engagement Platform's capabilities include Personalization, Dashboard, Recording, etc.
Reviews
"...Glance is focused on creating effortless visual engagement workflows to make it easy for your agents, and easy for your customers. ..." Glance Visual Engagement Platform
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well Glance Visual Engagement Platform solved their Collaboration and Productivity needs. Cuspera uses 843 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Collaboration and Productivity needs.
Business Priorities
Enhance Customer Relationships and Improve ROI are the most popular business priorities peers achieved using Glance Visual Engagement Platform.
Use Cases
Peers recommend Engagement Management , Collaboration , Helpdesk Management , as the business use cases that they have been most satisfied while using Glance Visual Engagement Platform.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Engagement Management |
4.83/5 ★ |
"...Glance is focused on creating effortless visual engagement workflows to make it easy for your agents, and easy for your customers. ..." Glance Visual Engagement Platform |
| engaging and following up |
4.83/5 ★ |
"...How to build a case to justify investment in visual engagement to your executive team. ..." Webinar: The ROI of Humanizing Your Customer Service Engagements |
| Collaboration with Mobile |
4.70/5 ★ |
"...We know that many customers are reluctant to download and install a screen share client, or their computer is locked by IT to restrict downloads and installations...." Glance's Technology |
| Helpdesk Management with Phone Calls |
4.31/5 ★ |
"...Glance s open API allows you to integrate Glance with your CRM, ITSM or call center system so agents can join a sharing session with the click of a button...." Glance *ALMOST* Provided Perfect Omnichannel Visual Engagement for Intuit |
| PEER EXPERIENCES | |
|---|---|
| Engagement Management |
4.83/5 ★ |
"...Glance is focused on creating effortless visual engagement workflows to make it easy for your agents, and easy for your customers. ..." Glance Visual Engagement Platform |
|
| engaging and following up |
4.83/5 ★ |
| Collaboration with Mobile |
4.70/5 ★ |
"...We know that many customers are reluctant to download and install a screen share client, or their computer is locked by IT to restrict downloads and installations...." Glance's Technology |
|
| Helpdesk Management with Phone Calls |
4.31/5 ★ |
"...Glance s open API allows you to integrate Glance with your CRM, ITSM or call center system so agents can join a sharing session with the click of a button...." Glance *ALMOST* Provided Perfect Omnichannel Visual Engagement for Intuit |
|
19+ more Business Use Cases
Our AI advisor, Wyz, harnessed 843 insights from peers and experts to help you assess how these Glance Visual Engagement Platform use cases fit your Collaboration and Productivity needs.
Frequently Asked Questions(FAQ)
for Glance Visual Engagement Platform
What is Glance Visual Engagement Platform used for?
What are the top features of Glance Visual Engagement Platform?
What are Glance Visual Engagement Platform alternatives?
Where is Glance Visual Engagement Platform located?
Peers used Glance Visual Engagement Platform to Enhance customer relationships and Improve ROI
Glance Visual Engagement Platform Alternatives
Peer and Expert Opinion on Features
for Glance Visual Engagement Platform
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (27) |
| Dashboard | Read Reviews (15) |
| Recording | Read Reviews (10) |
| Interactive content | Read Reviews (5) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (27) |
| Dashboard | Read Reviews (15) |
| Recording | Read Reviews (10) |
| Interactive content | Read Reviews (5) |
IT and Other Capabilities
for Glance Visual Engagement Platform
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (32) |
| Data Import | Read Reviews (32) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (32) |
| Data Import | Read Reviews (32) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (83) |
| Phone Support | Read Reviews (15) |
| Email Support | Read Reviews (8) |
| Chat Support | Read Reviews (12) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (83) |
| Phone Support | Read Reviews (15) |
| Email Support | Read Reviews (8) |
| Chat Support | Read Reviews (12) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (3) |
| Custom Reports | Read Reviews (187) |
| Analytics | Read Reviews (8) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (3) |
| Custom Reports | Read Reviews (187) |
| Analytics | Read Reviews (8) |
Software Failure Risk Guidance
?for Glance Visual Engagement Platform
Overall Risk Meter
Top Failure Risks for Glance Visual Engagement Platform
Vendor Profile Details
Company Name
Glance
Company Website
https://www.glance.cx/HQ Location
200 Harvard Mill Square, Wakefield, MA 01880, US
Employees
11-50
Social
Financials
PRIVATE
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