Retail Case Studies and Customer Success Stories with GK AIR
Thalia
- Retail
- Large
Hagen, Germany
Thalia uses GK AIR Personalization to engage customers across online stores, the tolino eReader, and its app. The solution enables... real-time personalization in many use cases. Thalia delivers seamless omnichannel experiences for shoppers. Customer engagement and conversion rates go up. Automation reduces manual work for the team.
Shoprite, the largest retailer in South Africa, modernized in-store technology in 2,500 stores with GK OmniPOS. The company integrated the... GK platform into SAP quickly using a standardized approach. Shoprite enabled faster processes and future-proofed operations with the omnichannel platform. RFID-based self-checkouts were added to UNIQ clothing stores in just six months. The team also planned fiscalization integration for multiple South African countries.
11teamsports used GK AIR Price Optimizer to automate pricing for 400,000 products. The company increased its margin and revenue. Order... rate rose by 3%. Price automation freed up time for strategic tasks. Prices update in both online and physical stores. Different pricing methods help optimize sales and profits.
Coop Genossenschaft switched over 6,000 systems to GK standard software in one year. This unified all store locations in Switzerland... under one system. Coop cut service and maintenance costs. The company can now add new technology faster. Automated label printing removed old limits and saved money. Deep integration with SAP removed the need for extra data systems.
GK/Retail helped Coop Switzerland unify its IT systems across 1,900 stores. Coop needed a scalable, standard software to support all... sales channels and automate label printing. The new solution replaced five legacy systems, integrated with SAP, and enabled fast rollout. Coop achieved lasting cost savings, improved flexibility, and easier support. Over 6,000 systems were installed in one year, making it the largest retail IT project in the region.
GK AIR Personalization helped 1-2-3. tv create a personalized sales approach in their online shop, newsletter, and call center. The...solution gave customers real-time, relevant product recommendations. This improved customer loyalty and satisfaction. 1-2-3.tv raised the quality of product recommendations and followed a customer-focused policy. The company increased its conversion rate by 5%.
GK AIR Price Optimizer helped 11teamsports automate price calculation for 400,000 products. The solution increased margin and revenue. Order rate... went up by 3%. Price automation freed up time for strategic tasks. 11teamsports now uses different pricing methods for margin, revenue, and sell-off optimization. Prices update in both online shops and stores.
GK standard software helped Coop Genossenschaft upgrade 960 stores in Switzerland to a single system. Coop reduced service and maintenance... costs. The company can now add new technology faster. Automated GK solutions improved label printing and cut costs. Deep integration with SAP removed the need for extra data systems.
Berner Group used GK AIR Personalization to improve online shopping for B2B customers. They added dynamic product recommendations in 20... country stores. This helped customers find relevant products faster. Berner saw higher up- and cross-selling and increased sales. The solution was integrated quickly across all online stores.
Douglas uses GK AIR Personalization to create a unique shopping experience. They personalize customer journeys in their web shop, app,... and newsletter. Douglas integrates in-store purchase data with online channels using the Beauty Card. The company sees higher sales from recommendations and better conversion rates. They use features like Beauty Profiles and replenishment suggestions to boost loyalty.
Thalia used GK OmniPOS to add self-checkout terminals alongside attended checkouts. This helped improve the shopping experience and made store... operations smoother. Thalia could meet different needs in Switzerland and Austria stores. The app enablement feature let them add new web applications fast, without changing the core system. Thalia can now react quickly to market changes and offer new services to customers.
Coop used GK AIR Personalization to send individualized coupons in their newsletter. The solution analyzed both in-store and online purchases... to tailor offers for each customer. Coop saw higher shopping frequency and increased net sales per basket. The discount values did not reduce the contribution margin. The approach improved customer engagement on the omnichannel platform coop.ch.
Bergzeit used GK AIR Price Optimizer to manage prices across channels and countries. They set up automated pricing for different... product segments. The system made pricing more transparent and traceable. Bergzeit included many price factors to improve product pricing. This helped them optimize key performance indicators and keep customers happy.
Coop Cooperative rolled out GK/Retail across 960 outlets in Switzerland. Over 6,000 systems were converted in one year. The standard... software helped Coop cut service and maintenance costs. Coop can now quickly add new technology and innovations. Automated label printing reduced costs and removed old limitations. Deep SAP integration removed the need for extra data systems.
GK OmniPOS helped Shoprite Group modernize its POS systems across many countries. The rollout was fast and did not disrupt... business. Shoprite met all fiscal rules in each country. They used a standard approach for every store. Sandbox testing in each country reduced risks. Shoprite now has a retail platform ready for omnichannel and fast data integration.
Bruno Bader, a company known for quality products in fashion and living segments, wanted to increase online store traffic and newsletter response. They integrated GK... AIR Personalization with the help of partner agency dotsource. This project improved recommendation quality, increased click rates in newsletters, and reduced manual effort. Sales from recommendations also increased compared to the previous solution.
Sopharma Trading uses GK CLOUD4RETAIL to manage both its physical stores and online pharmacies. The company integrated healthcare-specific solutions from... third-party providers using App Enablement. This plug-in interface allowed for fast and smooth integration. Implementation time in the SAP architecture was significantly reduced. Sopharma Trading now controls processes in 213 Sopharmacy stores and is ready for future IT projects like self-checkout.
Fujitsu Oceania accelerates retail innovation with GK Software - verdict.co.uk
Fujitsu Oceania is leveraging its acquisition of GK Software to enhance its retail solutions, focusing on integrating GK Software's advanced POS and AI-driven applications into its offerings. This strategic move... aims to strengthen Fujitsu's position in providing comprehensive, end-to-end retail solutions, particularly in the competitive Oceania market where seamless integration with existing systems is crucial.
