Friendbuy Overview
This is a summary of the comprehensive capabilities and benefits of Friendbuy based on over 212 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Friendbuy, belong to a category of solutions that help Referral Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Friendbuy is right for your needs? Our Cuspera AI engine can evaluate how Friendbuy fits your specific business needs, industry, and context. Get your personalized assessment report today.
Friendbuy supports business activities such as:
- Referral Management
- Engagement Management
- Loyalty Management
- Content Sharing
- Social Media Analytics
Friendbuy can help you with many business goals, such as Acquire Customers, Enhance Customer Relationships, Build Brand Awareness, Improve Brand Engagement, Enter New Markets Internationally Or Locally, etc. It can help manage these activities if you use Social Media Facebook and Instagram for these needs. As a solution, Friendbuy's capabilities include Templates.
Friendbuy Apparel & Fashion Vertical is its biggest customer base.
Reviews
"The support we receive from Friendbuy, coupled with the visibility they provide into program performance, is unmatched. " - James D
Cuspera Reviews
102 buyers and buying teams have used Cuspera to assess how well Friendbuy solved their Referral Marketing needs. Cuspera uses 212 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Referral Marketing needs.
Business Priorities
Acquire Customers and Enhance Customer Relationships are the most popular business priorities peers achieved using Friendbuy.
Use Cases
Peers recommend Referral Management , Engagement Management , Loyalty Management , as the business use cases that they have been most satisfied while using Friendbuy.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Referral Management |
4.85/5 ★ |
"...Why Delighted + Friendbuy are a perfect match One of the key ways to implement a successful referral program is to strategically engage your customers throughout their customer journey...." Customer referrals meet CX: Delighted s Friendbuy integration |
| Engagement Management |
4.42/5 ★ |
"...Food & Beverage Leverage robust built-in analytics and A/B testing to help you track and improve user engagement across your subscriptions. ..." Referral Marketing Platform Built for Growth Marketers |
| engaging and following up |
4.14/5 ★ |
"...Food & Beverage Leverage robust built-in analytics and A/B testing to help you track and improve user engagement across your subscriptions. ..." Referral Marketing Platform Built for Growth Marketers |
| Loyalty Management |
4.45/5 ★ |
"...Friendbuy is a technology-first company, enabling brands to scale efficiently and deepen customer loyalty...." Peer review |
| customise loyalty program |
4.24/5 ★ |
"...Friendbuy is a technology-first company, enabling brands to scale efficiently and deepen customer loyalty...." Peer review |
| PEER EXPERIENCES | |
|---|---|
| Referral Management |
4.85/5 ★ |
"...Why Delighted + Friendbuy are a perfect match One of the key ways to implement a successful referral program is to strategically engage your customers throughout their customer journey...." Customer referrals meet CX: Delighted s Friendbuy integration |
|
| Engagement Management |
4.42/5 ★ |
"...Food & Beverage Leverage robust built-in analytics and A/B testing to help you track and improve user engagement across your subscriptions. ..." Referral Marketing Platform Built for Growth Marketers |
|
| engaging and following up |
4.42/5 ★ |
| Loyalty Management |
4.45/5 ★ |
"...Friendbuy is a technology-first company, enabling brands to scale efficiently and deepen customer loyalty...." Peer review |
|
| customise loyalty program |
4.45/5 ★ |
15+ more Business Use Cases
Our AI advisor, Wyz, harnessed 212 insights from peers and experts to help you assess how these Friendbuy use cases fit your Referral Marketing needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
The support we receive from Friendbuy, coupled with the visibility they provide into program performance, is unmatched. Testimonial By James D |
|
|
The Friendbuy experience is honest, it’s efficient, and it continues to evolve to meet our needs. With a partner this good, there’s no need to look anywhere else. Testimonial By Rich K |
|
|
Friendbuy has been a great partner and an efficient way for us to acquire new and highly qualified customers. Nearly half of the customers we acquire through Friendbuy make a repeat purchase. Testimonial By Becky C |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
James D Sr. Director of Customer Marketing & CRM Casper |
The support we receive from Friendbuy, coupled with the visibility they provide into program performance, is unmatched. Testimonial By James D |
|
Rich K Growth Marketing Manager Tonal |
The Friendbuy experience is honest, it’s efficient, and it continues to evolve to meet our needs. With a partner this good, there’s no need to look anywhere else. Testimonial By Rich K |
|
Becky C Head of Retention Outdoor Voices |
Friendbuy has been a great partner and an efficient way for us to acquire new and highly qualified customers. Nearly half of the customers we acquire through Friendbuy make a repeat purchase. Testimonial By Becky C |
Case Studies
| COMPANY | CASE STUDIES |
|---|---|
|
Case Study NuulyRead More |
Popular Business Setting
for Friendbuy
Top Industries
- Apparel & Fashion
- Design
Popular in
- Mid Market
- Small Business
Peers used Friendbuy to Acquire customers and Enhance customer relationships
Peer and Expert Opinion on Features
for Friendbuy
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Templates | Read Reviews (7) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Templates | Read Reviews (7) |
IT and Other Capabilities
for Friendbuy
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (6) |
| Data Import | Read Reviews (15) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (6) |
| Data Import | Read Reviews (15) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (20) |
| Email Support | Read Reviews (1) |
| Chat Support | Read Reviews (1) |
| Phone Support | Read Reviews (1) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (20) |
| Email Support | Read Reviews (1) |
| Chat Support | Read Reviews (1) |
| Phone Support | Read Reviews (1) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (18) |
| Custom Reports | Read Reviews (32) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (18) |
| Custom Reports | Read Reviews (32) |
Software Failure Risk Guidance
?for Friendbuy
Overall Risk Meter
Top Failure Risks for Friendbuy
Vendor Profile Details
Company Name
Friendbuy
Company Website
https://www.friendbuy.com/HQ Location
925 N La Brea Ave , Los Angeles, CA 90038, US
Employees
11-50
Social
Financials
SEED
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