Forms on Fire platform: Use-Cases, Insights and Reviews | 2024 Cuspera

The platform offers a knowledge base that provides helpful information and support articles. Users can access the knowledge base through the platform or by contacting support. The knowledge base mainly covers basic information and may not always provide enough examples for advanced features.

The platform allows users to send forms to remote users and receive responses through email. The program also supports sending notifications and generating PDF documents. Forms can be published and shared with others. However, publishing forms requires first creating a form design. Limitations exist for data integration, including the lack of direct SQL database connectivity.

Forms On Fire is a cloud-based software that allows you to create and manage workflows for your business. The platform makes it easy to design, build, and automate workflows, with drag-and-drop functionality and helpful resources. Forms On Fire helps collect data from mobile devices, send emails, and connect to external systems. While Forms On Fire has many features, some users may find that the workflow customization options are limited.

The platform streamlines document management by allowing users to create digital forms with rich data capture features, such as photos, signatures, and barcodes. These forms can be designed to align with existing documents, eliminating the need for repeated data entry. The platform’s functionality may have limitations with technical support, requiring additional fees for premium and on-call support.

The platform offers a comprehensive Helpdesk management system. Users can access support through multiple channels, including email, phone, chat, and a knowledge base. The support team assists users in troubleshooting issues and identifying solutions.