Real-World Case Studies and Customer Success Stories with ExpertSender

Szopex used ExpertSender’s multichannel marketing automation platform to improve its email and SMS campaigns. The company wanted better segmentation and... higher open and conversion rates for its 10 online stores. After implementing ExpertSender, Szopex increased its overall email open rate by 24% from 2017 to 2019. Some stores saw open rates rise by up to 63%. The share of sales from automated messages grew by about 115%. Daily use of ExpertSender made email marketing easier for Szopex employees.
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ExpertSender helped 4F, a leading sportswear retailer, boost ROI by 12 times with marketing automation. 4F used automated email campaigns,... including cart recovery and product recommendations. These campaigns delivered a 3.7x higher conversion rate than standard newsletters. Open rates increased by 2.8 times, and unique clicks rose by 2.5 times. Automated campaigns also raised average order value by 2%.
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ExpertSender helped Answear boost sales from marketing automation by 60% in six months. The share of total sales from automation... grew from 2.8% to 4.5%. Answear used personalized campaigns based on behavioral and transactional data. They automated customer journeys for new, active, and inactive buyers. This improved customer retention and increased repeat purchases.
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ExpertSender helped Szopex, a Polish eCommerce retailer, boost their email open rate by 64%. Szopex used ExpertSender to automate email... and SMS campaigns and segment their customer base. The platform improved newsletter delivery and allowed advanced data management. Szopex saw a 24% increase in total open rates and a 115% global rise in sales from automated emails. Individual stores like Sklep Biegacza achieved up to a 63% open rate increase.
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MK Fresh used ExpertSender’s marketing automation to boost sales and customer engagement. They sent educational emails and personalized anniversary vouchers,... leading to a 67% increase in order value. Click-through rates rose by 34% and conversion rates by 33%. Their loyalty program doubled overall orders and increased average purchase value by up to 7%. Automated RFM segmentation improved engagement and sales, making email their top converting channel.
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Taranko used the ExpertSender platform to improve marketing automation and customer segmentation. They analyzed customer activity using RFM to target... premium and potentially loyal shoppers with personalized content. Taranko also launched onboarding email series and tailored newsletters to engage new and existing customers. As a result, their email open rate increased by 21% and click-through rate by 9% in 2022. Now, 56% of their contact base are active subscribers.
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Answear used ExpertSender to boost sales by 60% in just 6 months. They switched from focusing on new customers to... building loyalty and repeat purchases. ExpertSender helped them automate personalized emails using customer data and shopping habits. Marketing automation increased its share of total sales from 2.8% to 4.5%. Answear migrated operations for 7 countries in 30 days and now sends targeted campaigns to different customer segments.
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4F used expertsender’s marketing automation to boost online sales. They set up automated campaigns for cart recovery, product recommendations, and... welcome emails. These campaigns delivered a 12x return on investment. Conversion rates were 3.7 times higher than standard newsletters. Automated emails also saw a 2.8x higher open rate and 2.5x higher click rate. Average order value increased by 2%.
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ExpertSender helped JustIdea Agency boost open rates by 19% and click rates by 297%. The agency used marketing automation to... identify over 60% of users who abandoned carts. In just 6 weeks, they generated over 240,000 zł in extra revenue. Their email database now grows by 15% each month. ExpertSender improved email deliverability and enabled dynamic, personalized pop-ups for better conversions.
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ExpertSender helped Justidea Agency boost marketing results for their e-commerce clients. Within 6 weeks, the agency generated 56,000 euro in... extra income using marketing automation. Open rates rose by 19% and click rates jumped 297%. The platform identified over 60% of cart abandoners, adding 5,000 new prospects monthly. Dedicated IPs improved email deliverability to key inboxes, driving more conversions.
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