Consumer Electronics Case Studies and Success Stories with ESW
CASE STUDY FLIR
ESW helped FLIR migrate to a new ecommerce platform. FLIR needed a fast, flexible solution for global expansion. ESW delivered a headless ecommerce system with multi-language support and compliance f...eatures. The platform integrated with FLIR’s ERP, CMS, and e-store. FLIR now serves North America and Europe with a seamless customer experience. The ESW team provided quick support and handled complex regulatory needs.
FLIR wanted a flexible ecommerce platform to meet the needs of a fast-changing market. They needed a partner to help with a complex enterprise ecommerce migration and global reach. FLIR chose ESW for... their customizable store and quick setup. ESW provided a headless ecommerce solution, multi-language support, and compliance management. FLIR now serves North America and Europe with a seamless customer experience.
Apparel & Fashion Case Studies and Success Stories with ESW
CASE STUDY DSQUARED2
ESW helped DSQUARED2 improve their ecommerce operations. DSQUARED2 faced slow shipping, payment failures, and customs issues with their old partner. ESW provided a new payment system, ship-from-store..., and import solutions. In four months, 20,000 buyers from 76 countries placed orders. Revenue grew by double digits. Payment success rates rose 4% above industry standards. Conversion rates increased by 8 points. Ship-from-store boosted online GMV by 12%. Customer satisfaction on Trustpilot jumped from 1.5 to 4.
A global athletic apparel brand wanted to grow its business in new countries. They needed help to make shopping easy for customers everywhere and to handle more orders. ESW gave them special ecommerc...e tools for checkout, delivery, returns, and payments. The brand saw a 33% increase in international sales in Q3. They had over 5,000 gift card redemptions worth €440,000. Their repeat customer rates were 62% in the Czech Republic and 60% in the Netherlands. They launched in six new markets in one year and reached a 66% checkout conversion rate.
ESW helped DSQUARED2 improve global ecommerce. DSQUARED2 faced slow shipping, low payment success, and customs issues with their old partner. ESW streamlined imports, improved payment processing, and... added ship-from-store. In four months, 20,000 shoppers from 76 countries placed orders. Revenue grew by double digits. Payment success rate rose 4% above industry standards. Conversion rates increased by 8 points. GMV rose 12% from ship-from-store. Customer satisfaction on Trustpilot jumped from 1.5 to 4.
ESW used machine learning risk prevention for an American sportswear brand. The brand faced high levels of abusive purchase attempts and reship abuse as it grew internationally. ESW blocked known res...hippers at checkout and used daily fraud analysis. Abusive transactions dropped, reship abuse was eliminated, and issuer authorisation rate stayed at 90%. Operational efficiency improved, with 54% of orders shipped the same day and 99% EDD accuracy. Average order value rose 7% year-over-year, and cancellation rates fell by 55%.
DSQUARED2 wanted to grow its global online business but faced problems with payment processing and shipping using its old partner. They worked with ESW to improve these areas and expand to 76 countri...es. ESW helped them streamline imports, add ship-from-store, and improve payment success rates. In four months, nearly 20,000 shoppers from 76 countries placed orders. Revenue grew by double digits, conversion rates went up by 8 points, and customer satisfaction rose from 1.5 to 4 on Trustpilot.
Nike used ESW to expand its digital commerce into new global markets. Nike faced challenges with infrastructure, local payment methods, and legal complexities. ESW helped Nike deliver a full product ...line and seamless digital experience in underserved regions. Nike kept brand control and feature parity across all markets. The partnership enabled faster, more efficient global expansion without high costs or delays.
Consumer Goods Case Studies and Success Stories with ESW
CASE STUDY Damiani Group
Damiani wanted to grow its global ecommerce presence. They needed a partner to help manage online sales in many countries. ESW provided localised checkout, payments, and logistics in over 36 markets.... Damiani saw a 17.5% increase in orders and a 17.4% rise in checkout conversion rates. They also won an award for export and cross-border excellence.
Other Industry Case Studies and Success Stories with ESW
CASE STUDY Damiani Group
ESW helped Damiani Group expand its global ecommerce presence. Damiani wanted to grow in new markets and needed a partner for cross-border online retail. ESW provided localized checkout, efficient de...livery, and an omnichannel strategy in over 36 countries. Damiani saw a 17.5% year-over-year increase in orders and a 17.4% rise in checkout conversion rates. The group won the 2023 Netcomm Award for Export & Cross-Border Excellence.
