ESW Overview

ESW simplifies global e-commerce expansion for businesses aiming to penetrate over 200 international markets. The platform offers localized checkouts, ensuring a seamless shopping experience tailored to each region. This feature reduces cart abandonment and increases conversion rates. ESW also handles delivery and returns, crucial for maintaining customer satisfaction across borders. By leveraging expert strategies, businesses can navigate complex international logistics effortlessly. This makes ESW a valuable tool for e-commerce teams looking to expand their global footprint while minimizing operational complexity.

Use Cases

Customers recommend Direct Marketing, International Marketing, Generation Of New Leads, as the business use cases that they have been most satisfied with while using ESW.

Other use cases:

  • Product Marketing
  • Trust Management
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Business Priorities

Enhance Customer Relationships and Improve Brand Engagement are the most popular business priorities that customers and associates have achieved using ESW.

Other priorities:

  • Improve ROI
  • Enter New Markets Internationally Or Locally
  • Build Brand Awareness
  • Increase Sales & Revenue
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ESW Use-Cases and Business Priorities: Customer Satisfaction Data

ESW, belong to a category of solutions that help E-Commerce Software. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

ESW assists brands in revolutionizing their DTC ecommerce by enhancing control over sales channels and fostering long-term customer relationships. Join the DTC revolution today.

ESW Customer wins, Customer success stories, Case studies

How can ESW optimize your Direct Marketing Workflow?

DSQUARED2 - Apparel & Fashion

DSQUARED2 wanted to grow its global online business but faced problems with payment processing and shipping using its old partner. They worked with ESW to improve these areas and expand to 76 countri...es. ESW helped them streamline imports, add ship-from-store, and improve payment success rates. In four months, nearly 20,000 shoppers from 76 countries placed orders. Revenue grew by double digits, conversion rates went up by 8 points, and customer satisfaction rose from 1.5 to 4 on Trustpilot.

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Damiani Group - Consumer Goods

Damiani wanted to grow its global ecommerce presence. They needed a partner to help manage online sales in many countries. ESW provided localised checkout, payments, and logistics in over 36 markets.... Damiani saw a 17.5% increase in orders and a 17.4% rise in checkout conversion rates. They also won an award for export and cross-border excellence.

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FLIR - Consumer Electronics

FLIR wanted a flexible ecommerce platform to meet the needs of a fast-changing market. They needed a partner to help with a complex enterprise ecommerce migration and global reach. FLIR chose ESW for... their customizable store and quick setup. ESW provided a headless ecommerce solution, multi-language support, and compliance management. FLIR now serves North America and Europe with a seamless customer experience.

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Global Athletic Apparel Brand - Apparel & Fashion

A global athletic apparel brand wanted to grow its business in new countries. They needed help to make shopping easy for customers everywhere and to handle more orders. ESW gave them special ecommerc...e tools for checkout, delivery, returns, and payments. The brand saw a 33% increase in international sales in Q3. They had over 5,000 gift card redemptions worth €440,000. Their repeat customer rates were 62% in the Czech Republic and 60% in the Netherlands. They launched in six new markets in one year and reached a 66% checkout conversion rate.

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Damiani Group - Luxury Goods

ESW helped Damiani Group expand its global ecommerce presence. Damiani wanted to grow in new markets and needed a partner for cross-border online retail. ESW provided localized checkout, efficient de...livery, and an omnichannel strategy in over 36 countries. Damiani saw a 17.5% year-over-year increase in orders and a 17.4% rise in checkout conversion rates. The group won the 2023 Netcomm Award for Export & Cross-Border Excellence.

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DSQUARED2 - Apparel & Fashion

ESW helped DSQUARED2 improve global ecommerce. DSQUARED2 faced slow shipping, low payment success, and customs issues with their old partner. ESW streamlined imports, improved payment processing, and... added ship-from-store. In four months, 20,000 shoppers from 76 countries placed orders. Revenue grew by double digits. Payment success rate rose 4% above industry standards. Conversion rates increased by 8 points. GMV rose 12% from ship-from-store. Customer satisfaction on Trustpilot jumped from 1.5 to 4.

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ESW Features

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FEATURE RATINGS AND REVIEWS
Custom Reports

3.83/5 ★

Read Reviews (8)
Analytics

3.40/5 ★

Read Reviews (3)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

3.83/5 ★

Read Reviews (8)
Analytics

3.40/5 ★

Read Reviews (3)

Software Failure Risk Guidance

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for ESW

Top Failure Risks for ESW

esw [U.S. Direct E-Commerce Limited] News

Partnership

Shopify Inc (SHOP) Partners With ESW to Help Enterprise Brands

Shopify and ESW have formed a strategic partnership to enhance global e-commerce for enterprise brands. This collaboration enables Shopify users to leverage ESW's expertise in local regulations and compliance across over 200 markets, offering localized shopping experiences and support for fulfillment and customer service. The partnership aims to boost brand flexibility, control, and conversion rates.

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Partnership

ESW to Work with Shopify to Power International Commerce for Enterprise Brands

ESW and Shopify have formed a strategic partnership to enhance international commerce for enterprise brands. This collaboration combines Shopify's ecommerce platform with ESW's cross-border capabilities, enabling brands to scale globally with localized experiences. The solution offers compliance management, risk handling, and revenue localization, tailored to drive conversion and build brand loyalty.

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Partnership

ESW Achieves MACH Certification and Joins the MACH Alliance

ESW has achieved MACH certification and joined the MACH Alliance, supporting open and flexible enterprise technology ecosystems.

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Executive

ESW Appoints Tonia Luykx as Chief Revenue Officer

ESW appoints Tonia Luykx as Chief Revenue Officer to drive enterprise growth and expand its client roster. Luykx, former CRO of Xeneta and Head of Amazon Pay Ireland, will work from ESW's Dublin headquarters, reporting to CEO Eric Eichmann.

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esw [U.S. Direct E-Commerce Limited] Profile

Company Name

esw [U.S. Direct E-Commerce Limited]

Company Website

https://esw.com/

HQ Location

33 Stamford Street, South Bank, London SE1 9LQ, GB

Employees

251-500

Social

Linkedin Twitter

Financials

PRIVATE