ESW: Product updates, Customer stories, and Insights | 2026 Cuspera

ESW helped Damiani expand its ecommerce to 36 markets, including the US, Australia, and South Korea. Damiani saw a 17.5% year-over-year increase in orders and a 17.4% rise in checkout conversion rate...s. ESW provided localized checkout, efficient logistics, and omnichannel strategies. Damiani won the Netcomm 2023 award for excellence in international ecommerce. The partnership let Damiani focus on luxury craftsmanship while growing global sales.
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DSQUARED2 wanted to grow its global online business but faced problems with payment processing and shipping using its old partner. They worked with ESW to improve these areas and expand to 76 countri...es. ESW helped them streamline imports, add ship-from-store, and improve payment success rates. In four months, nearly 20,000 shoppers from 76 countries placed orders. Revenue grew by double digits, conversion rates went up by 8 points, and customer satisfaction rose from 1.5 to 4 on Trustpilot.
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FLIR wanted a flexible ecommerce platform to meet the needs of a fast-changing market. They needed a partner to help with a complex enterprise ecommerce migration and global reach. FLIR chose ESW for... their customizable store and quick setup. ESW provided a headless ecommerce solution, multi-language support, and compliance management. FLIR now serves North America and Europe with a seamless customer experience.
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Damiani wanted to grow its global ecommerce presence. They needed a partner to help manage online sales in many countries. ESW provided localised checkout, payments, and logistics in over 36 markets.... Damiani saw a 17.5% increase in orders and a 17.4% rise in checkout conversion rates. They also won an award for export and cross-border excellence.
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ESW used machine learning risk prevention for an American sportswear brand. The brand faced high levels of abusive purchase attempts and reship abuse as it grew internationally. ESW blocked known res...hippers at checkout and used daily fraud analysis. Abusive transactions dropped, reship abuse was eliminated, and issuer authorisation rate stayed at 90%. Operational efficiency improved, with 54% of orders shipped the same day and 99% EDD accuracy. Average order value rose 7% year-over-year, and cancellation rates fell by 55%.
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ESW helped DSQUARED2 improve their ecommerce operations. DSQUARED2 faced slow shipping, payment failures, and customs issues with their old partner. ESW provided a new payment system, ship-from-store..., and import solutions. In four months, 20,000 buyers from 76 countries placed orders. Revenue grew by double digits. Payment success rates rose 4% above industry standards. Conversion rates increased by 8 points. Ship-from-store boosted online GMV by 12%. Customer satisfaction on Trustpilot jumped from 1.5 to 4.
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