Customer stories

Product Business Settings

EspoCRM is popular in Information Technology And Services, Management Consulting, and Marketing And Advertising industries and is widely used by Small Business, Mid Market.

Integrations

Email Marketing
Customer Data Platform

EspoCRM Product Overview

EspoCRM features sales automation including converting leads to opportunities, accounts, and contacts. Opportunities track potential sales, accounts serve as central B2B records, and contacts link to multiple accounts.

How satisfied the customers are with EspoCRM use-cases

Reviews

"...CRM for Call Center and BPM for Operation and Accounting teams...." Peer review by Administrator

EspoCRM Customer Insights, Testimonials and Case Studies

Live Healthcare Media - Media Production

EspoCRM helped Live Healthcare Media manage complex relationships with high-level executives. The company needed to unify data from events, magazines, and websites to better understand its audience a...nd sponsors. Previous CRM software was costly and hard to use. EspoCRM offered lower costs, easy data management, and strong customization. The team found the interface friendly and the API well documented. Data integration and operational costs improved with EspoCRM.

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One3D s.r.o.

EspoCRM helps One3D s.r.o. manage all customer communication and data in one place. The open-source CRM system adapts to their needs, serving as an ERP, business documentation database, and process m...anager. Team members track and update orders easily. EspoCRM improves customer service and internal communication for One3D.

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Live Healthcare Media - Media Production

EspoCRM helped Live Healthcare Media manage complex data from events, magazines, and websites. The company needed a CRM to cross-reference thousands of audience and sponsor records. Their previous CR...M was costly and hard to use. EspoCRM lowered IT costs and offered easy integration with Amazon Web Services. The team found EspoCRM easy to use and highly customizable.

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One3D s.r.o.

EspoCRM helped One3D s.r.o. manage customer communication and internal processes. The open-source CRM system was adapted for ERP, business documentation, and task management. Users can track and upda...te orders easily. EspoCRM improved transparency and control for customer service and company operations. The interface is user-friendly and flexible for custom needs.

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One3D s.r.o.

EspoCRM helped One3D s.r.o. manage all customer communication data in one place. The company used EspoCRM as a CRM system and adapted it for ERP, business documentation, and process task management. ...The open-source, web-based software allowed for custom changes to fit One3D's needs. Authorized users can track and update order status and move orders through steps. EspoCRM made customer service and internal communication clear and easy for One3D.

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Live Healthcare Media - Media Production

EspoCRM helped Live Healthcare Media manage complex relationships with executives and sponsors. The company needed a CRM to unify data from events, magazines, and websites. Their previous CRM was cos...tly and hard to use. EspoCRM offered lower costs, easy data management, and a user-friendly interface. The team found the software reliable and flexible for their needs. Integration challenges remain, but EspoCRM meets their expectations so far.

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lightning

Peers used EspoCRM for customise loyalty program and rating and review management

EspoCRM Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.04/5

Read Reviews (50)
Analytics

3.93/5

Read Reviews (7)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.04/5

Read Reviews (50)
Analytics

3.93/5

Read Reviews (7)

Software Failure Risk Guidance

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for EspoCRM

Overall Risk Meter

Low Medium High

Top Failure Risks for EspoCRM

EspoCRM News

Partnership
 

Ukrainian Red Cross Develops Modern IT Solutions in Partnership with EspoCRM Ukrainian Red Cross Society

The Ukrainian Red Cross has partnered with EspoCRM to enhance its IT solutions for managing cash assistance programs and internal operations. This collaboration has improved efficiency, data protection, and security, crucial for humanitarian efforts.

Product
 

EspoCRM 9.3 released

EspoCRM has released version 9.3, introducing enhancements such as OpenAPI specification generation, improved currency exchange rate handling, and PHP 8.5 support. Additional updates include new PDF template features, a decimal field type, and enhanced notification preferences.

Awards
 

EspoCRM wins the 20i Foss Award

EspoCRM has been awarded the 20i Foss Award in the CRM & Support category, recognizing its impact as a self-hosted CRM solution. This award highlights EspoCRM's commitment to creating customizable and user-friendly software that meets diverse business needs.

Product
 

Introducing EspoCRMs New Meeting Scheduler Extension

EspoCRM has launched a new Meeting Scheduler Extension to simplify and streamline the process of scheduling meetings, addressing issues like scheduling conflicts and time zone differences. The tool allows for personalized online booking pages and helps prevent meeting overload.

EspoCRM Profile

Company Name

EspoCRM

Company Website

//espocrm.com

HQ Location

Rivnenska, 5A, office 404, Chernivtsi, Ukraine, 58013

Employees

NA

Social

Financials

NA