Critical Mention Overview

This is a summary of the comprehensive capabilities and benefits of Critical Mention based on over 1176 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Critical Mention, Muck Rack, TVEyes, Burrelles, Determ, etc., all belong to a category of solutions that help Public Relations. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if Critical Mention is right for your needs? Our Cuspera AI engine can evaluate how Critical Mention fits your specific business needs, industry, and context. Get your personalized assessment report today.

Critical Mention supports business activities such as:

  • Public Relations
  • Social Media Management
  • Communication Management
  • Content Management
  • Lead Analytics

Critical Mention can help you with many business goals, such as Improve Digital And Social Presence, Acquire Customers, Build Brand Awareness, Improve ROI, Establish Thought Leadership, etc. It can help manage these activities if you use Mass Media Social Media and Video for these needs. As a solution, Critical Mention's capabilities include Alerts: Popups & Notifications, Live Monitoring, Dashboard, etc.

Critical Mention Marketing and Advertising Vertical is its biggest customer base.

Reviews

"...We spoke with Bloomsburg University, a comprehensive public university located in Bloomsburg, Pennsylvania about its PR and marketing strategy, and how media monitoring plays a pivotal role in that strategy. ..." PR and Marketing Strategy Library

Cuspera Reviews

20 buyers and buying teams have used Cuspera to assess how well Critical Mention solved their Public Relations needs. Cuspera uses 1176 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Public Relations needs.

Business Priorities

Improve Digital And Social Presence and Acquire Customers are the most popular business priorities peers achieved using Critical Mention.

Other priorities:

  • Build Brand Awareness
  • Improve ROI
  • Establish Thought Leadership
  • Improve Brand Engagement
  • Enhance Customer Relationships
  • Increase Sales & Revenue
  • Launch New Products
  • Scale Best Practices
See all business priorities See less business priorities

Use Cases

Peers recommend Public Relations , Social Media Management , Communication Management , as the business use cases that they have been most satisfied while using Critical Mention.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Public Relations with Mass Media

4.97/5 ★

Read Reviews (94)

"...We spoke with Bloomsburg University, a comprehensive public university located in Bloomsburg, Pennsylvania about its PR and marketing strategy, and how media monitoring plays a pivotal role in that strategy. ..." PR and Marketing Strategy Library
Social Media Management with Social Media and Mass Media

4.47/5 ★

Read Reviews (44)

"...Social media monitoring more in-depth than what can just be done otherwise...."
social media analytics

4.61/5 ★

Read Reviews (18)

"...Critical Mention allows users to search global TV, Radio, Social Media & Online News, watch video, edit and internally share coverage, receive real-time email alerts, build reports, and analyze coverage through word clouds and graphs...."
monitoring social media

4.06/5 ★

Read Reviews (11)

"...Social media monitoring more in-depth than what can just be done otherwise...."
engaging on social media

4.46/5 ★

Read Reviews (7)

"...With student populations so heavily engaged on social media, Critical Mention also provides communications professionals the ability to track content on Facebook, Twitter and YouTube in real-time. ..."
scheduling post to social media

2.71/5 ★

Read Reviews (4)

"...Every day, Critical Mention collects and indexes online news articles, social media posts, and broadcast programming so that communications and public relations professionals at corporations, nonprofits, and marketing agencies can stay on top of their media coverage. ..."
Communication Management with Social Media and Mass Media

4.58/5 ★

Read Reviews (29)

"...Critical Mention (3.9) allows for real time tracking and monitoring of brand coverage and issues on a global basis for a variety of media channels...." Too Many MarTech Choices? Check Out Thomvest Venture s 50 Favorites!
tracking & monitoring communications

4.38/5 ★

Read Reviews (21)

"...Critical Mention is an all-in-one platform for real-time social media monitoring with search, sharing, and analysis tools for PR professionals...."
sending & publishing communications

4.58/5 ★

Read Reviews (6)

"...Every day, Critical Mention collects and indexes online news articles, social media posts, and broadcast programming so that communications and public relations professionals at corporations, nonprofits, and marketing agencies can stay on top of their media coverage. ..."
PEER EXPERIENCES
Public Relations with Mass Media

4.97/5 ★

Read Reviews (94)

"...We spoke with Bloomsburg University, a comprehensive public university located in Bloomsburg, Pennsylvania about its PR and marketing strategy, and how media monitoring plays a pivotal role in that strategy. ..." PR and Marketing Strategy Library
Social Media Management with Social Media and Mass Media

4.47/5 ★

Read Reviews (44)

"...Social media monitoring more in-depth than what can just be done otherwise...." Peer review by Brooklyn W, Intern
social media analytics

4.47/5 ★

Read Reviews (18)

monitoring social media

4.47/5 ★

Read Reviews (11)

engaging on social media

4.47/5 ★

Read Reviews (7)

scheduling post to social media

4.47/5 ★

Read Reviews (4)

Communication Management with Social Media and Mass Media

4.58/5 ★

Read Reviews (29)

"...Critical Mention (3.9) allows for real time tracking and monitoring of brand coverage and issues on a global basis for a variety of media channels...." Too Many MarTech Choices? Check Out Thomvest Venture s 50 Favorites!
tracking & monitoring communications

4.58/5 ★

Read Reviews (21)

sending & publishing communications

4.58/5 ★

Read Reviews (6)

30+ more Business Use Cases

Our AI advisor, Wyz, harnessed 1176 insights from peers and experts to help you assess how these Critical Mention use cases fit your Public Relations needs.

Frequently Asked Questions(FAQ)

for Critical Mention

What is Critical Mention?

Critical Mention is a media monitoring and earned media measurement platform for broadcast, online news, print and social media. It offers solutions to find and share TV and radio content, associated metadata and historical archives.

What is Critical Mention used for?

Critical Mention is a Public Relations Software mainly used by its customers to Improve Digital And Social Presence and Acquire Customers by Public Relations, Social Media Management and Communication Management .

What are the top features of Critical Mention?

Alerts: popups & Notifications, Live monitoring and Dashboard are some of the top features of Critical Mention.

Who uses Critical Mention?

Critical Mention is used by Marketing And Advertising, Non-Profit Organization Management and Hospital & Health Care among other industries.

What are Critical Mention alternatives?

Muck Rack, TVEyes, Burrelles and Determ are popular alternatives for Critical Mention.

Where is Critical Mention located?

Critical Mention is headquartered at 521 5th Avenue, 16th Floor, New York, NY 10175, US.

Popular Business Setting

for Critical Mention

Top Industries

  • Marketing and Advertising
  • Non-Profit Organization Management
  • Hospital & Health Care

Popular in

  • Small Business
  • Enterprise
  • Mid Market

Peers used Critical Mention to Improve digital and social presence and Acquire customers

Peer and Expert Opinion on Features

for Critical Mention

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Alerts: popups & Notifications

4.55/5 ★

Read Reviews (47)
Live monitoring

4.59/5 ★

Read Reviews (30)
Dashboard

4.61/5 ★

Read Reviews (28)
SEO

3.47/5 ★

Read Reviews (16)
Personalization

4.30/5 ★

Read Reviews (7)
FEATURES RATINGS AND REVIEWS
Alerts: popups & Notifications

4.55/5 ★

Read Reviews (47)
Live monitoring

4.59/5 ★

Read Reviews (30)
Dashboard

4.61/5 ★

Read Reviews (28)
SEO

3.47/5 ★

Read Reviews (16)
Personalization

4.30/5 ★

Read Reviews (7)

IT and Other Capabilities

for Critical Mention

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.58/5 ★

Read Reviews (176)
Data Export

4.09/5 ★

Read Reviews (44)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.58/5 ★

Read Reviews (176)
Data Export

4.09/5 ★

Read Reviews (44)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Chat Support

4.75/5 ★

Read Reviews (12)
Email Support

4.74/5 ★

Read Reviews (11)
Phone Support

4.74/5 ★

Read Reviews (11)
24/7 Support

4.54/5 ★

Read Reviews (90)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Chat Support

4.75/5 ★

Read Reviews (12)
Email Support

4.74/5 ★

Read Reviews (11)
Phone Support

4.74/5 ★

Read Reviews (11)
24/7 Support

4.54/5 ★

Read Reviews (90)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

3.69/5 ★

Read Reviews (2)
Analytics

4.85/5 ★

Read Reviews (99)
Custom Reports

4.61/5 ★

Read Reviews (187)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

3.69/5 ★

Read Reviews (2)
Analytics

4.85/5 ★

Read Reviews (99)
Custom Reports

4.61/5 ★

Read Reviews (187)

Software Failure Risk Guidance

?

for Critical Mention

Overall Risk Meter

Low Medium High

Top Failure Risks for Critical Mention

Vendor Profile Details

Company Name

Critical Mention

HQ Location

521 5th Avenue, 16th Floor, New York, NY 10175, US

Employees

51-100

Social

Financials

PRIVATE