Critical Mention Overview

Critical Mention provides a best-in-class media monitoring tool with real-time alerts. It measures earned media across TV, radio, news, podcasts, print, and social.

Use Cases

Customers recommend Public Relations, Social Media Management, Communication Management, as the business use cases that they have been most satisfied with while using Critical Mention.

Other use cases:

  • Content Management
  • Lead Analytics
  • Engagement Management
  • Helpdesk Management
  • Lead Tracking
  • Workflow Management
  • Contract Management
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Business Priorities

Improve Digital And Social Presence and Acquire Customers are the most popular business priorities that customers and associates have achieved using Critical Mention.

Other priorities:

  • Build Brand Awareness
  • Improve ROI
  • Establish Thought Leadership
  • Improve Brand Engagement
  • Enhance Customer Relationships
  • Increase Sales & Revenue
  • Launch New Products
  • Scale Best Practices
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Critical Mention Use-Cases and Business Priorities: Customer Satisfaction Data

Critical Mention works with different mediums / channels such as Mass Media. Social Media. and Video.

Critical Mention's features include Alerts: Popups & Notifications, Live Monitoring, Dashboard, etc. and Critical Mention support capabilities include Chat Support, Email Support, Phone Support, etc. also Critical Mention analytics capabilities include Analytics, and Custom Reports.

Reviews

"...As a PR professional, I understand the importance of news coverage - people in other fields understand what I do better when they see the numbers...." Peer review by Courtney J, Director of Marketing and PR

Critical Mention, Determ, CoverageBook, Muck Rack, PressPage, etc., all belong to a category of solutions that help Public Relations. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Critical Mention

Top Industries

  • Marketing and Advertising
  • Non-Profit Organization Management
  • Hospital & Health Care

Popular in

  • Small Business
  • Enterprise
  • Mid Market

Critical Mention is popular in Marketing And Advertising, Non-Profit Organization Management, and Hospital & Health Care and is widely used by Small Business, Enterprise, and Mid Market.

Critical Mention Customer wins, Customer success stories, Case studies

How can Critical Mention optimize your Public Relations Workflow?

How does Critical Mention address your Social Media Management Challenges?

Why is Critical Mention the best choice for Communication Management?

How efficiently Does Critical Mention manage your Content Management?

20 buyers and buying teams have used Cuspera to assess how well Critical Mention solved their Public Relations needs. Cuspera uses 1176 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Public Relations needs.

Dysart Unified School District - Education - Large

Critical Mention helped Dysart Unified School District monitor media for 25,000+ students across 24 sites. The district needed fast, real-time media intelligence to manage its reputation. With Critic...al Mention, they reduced crisis response time to as little as 30 minutes. The platform tracks mentions and helps correct misinformation quickly. The communications team now works more efficiently and confidently.

Zion & Zion - Marketing And Advertising

Critical Mention helps Zion & Zion track media placements for their PR campaigns. The agency uses the platform daily to pull news coverage, download TV and radio segments, and generate KPI reports. T...his lets them prove the value of their creative work to clients. The platform's coverage and reporting tools support client growth and agency credibility. Zion & Zion values Critical Mention's easy use and strong customer service.

Wichita State University - Education

Critical Mention helped Wichita State University combine TV and online news monitoring into one platform. Before, staff spent a lot of time using different tools. Now, the team creates daily media re...ports in just 5-10 minutes. The platform's one-click sharing and strong customer support save time and keep leaders informed. Wichita State values the easy workflow and clear pricing.

BOND Theatrical - Entertainment

Critical Mention helped BOND Theatrical deliver press clips in real time. The platform let the team show clips right after they aired and save them for records. BOND used analytics to prove the value... of earned media to clients. Staff could send full client reports by 11 AM each day. This made their workflow faster and built trust with producers. BOND now quantifies media impact for Broadway shows.

A tour booking and marketing agency - Marketing And Advertising

Critical Mention helps a tour booking and marketing agency improve its earned media. The agency uses media monitoring tools to track news and social media. This helps them see their brand mentions. T...hey can respond quickly to media coverage. The agency gets better results from their marketing efforts.

Critical Mention Email Campaigns

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Frequently Asked Questions(FAQ)

for Critical Mention

What is Critical Mention?

Critical Mention is a media monitoring and earned media measurement platform for broadcast, online news, print and social media. It offers solutions to find and share TV and radio content, associated metadata and historical archives.

Critical Mention offers to search media and help in instant sharing of video clips, enabling clients to track current and archived television and radio and associated text easily, as well as on-line news, on-line editorial content, blogs, and social media. It allows users to search global TV, radio, and online news, watch video, edit and share coverage, receive real-time alerts, build reports, analyze coverage, gain insights through social listening, and integrate broadcast data into business apps, all at the speed of live media coverage.

Critical Mention’s key features include broadcast monitoring, online news tracking and social media monitoring. It provides analysis to create reports through custom templates, graphs and charts and visualize coverage on density maps and word clouds. It integrates with media monitoring platforms for managing TV stations for various languages.

What is Critical Mention used for?

Critical Mention is a Public Relations Software mainly used by its customers to Improve Digital And Social Presence and Acquire Customers by Public Relations, Social Media Management and Communication Management .

What are the top features of Critical Mention?

Alerts: popups & Notifications, Live monitoring and Dashboard are some of the top features of Critical Mention.

Who uses Critical Mention?

Critical Mention is used by Marketing And Advertising, Non-Profit Organization Management and Hospital & Health Care among other industries.

What are Critical Mention alternatives?

Determ, CoverageBook, Muck Rack and PressPage are popular alternatives for Critical Mention.

Where is Critical Mention located?

Critical Mention is headquartered at 521 5th Avenue, 16th Floor, New York, NY 10175, US.
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Peers used Critical Mention for public relations and social media management

Critical Mention Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.69/5 ★

Read Reviews (2)
Analytics

4.85/5 ★

Read Reviews (99)
Custom Reports

4.61/5 ★

Read Reviews (187)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.69/5 ★

Read Reviews (2)
Analytics

4.85/5 ★

Read Reviews (99)
Custom Reports

4.61/5 ★

Read Reviews (187)

Software Failure Risk Guidance

?

for Critical Mention

Overall Risk Meter

Low Medium High

Top Failure Risks for Critical Mention

Critical Mention Profile

Company Name

Critical Mention

HQ Location

521 5th Avenue, 16th Floor, New York, NY 10175, US

Employees

51-100

Social

Financials

PRIVATE