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Compare Critical Mention vs Muck Rack

Failure Risk Guidance Security Report ?

Failure Risk for Critical Mention medium Failure Risk for Muck Rack medium
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Comparison Summary

For Critical Mention vs Muck Rack comparison, Our AI algorithm looked at 2684 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Critical Mention and Muck Rack to solve their respective business needs.

Pros and cons of Critical Mention and Muck Rack

Critical Mention is more suited to businesses that require Public Relations with Mass Media and Social Media Management with Social Media where as Muck Rack is focused towards Public Relations and Social Media Management with Social Media .

Both Critical Mention and Muck Rack are Public Relations software, peers recommend Critical Mention for public relations where as Muck Rack is more known for social media management and collaboration .

logo Critical Mention

Focus area

Critical Mention is better than Muck Rack for

Software Failure Risk

  • medium

logo Muck Rack

Focus area

Muck Rack is better than Critical Mention for

Software Failure Risk

  • medium

About

Critical Mention - Media Monitoring Service

Muck Rack for journalists and public relations

Financials

PRIVATE

SEED

Business Need

Total Processes
(we found evidences for)

51

55

Total Goals
(we found evidences for)

10

10

Top Processes

Evidences indicate better relative satisfaction

public relations

Read Reviews (94)

Read Reviews (215)

social media management

Read Reviews (44)

Read Reviews (177)

social media analytics

Read Reviews (18)

Read Reviews (154)

monitoring social media

Read Reviews (11)

Read Reviews (7)

engaging on social media

Read Reviews (7)

Read Reviews (3)

scheduling post to social media

Read Reviews (4)

Read Reviews (11)

communication management

Read Reviews (29)

Read Reviews (50)

tracking & monitoring communications

Read Reviews (21)

Read Reviews (9)

sending & publishing communications

Read Reviews (6)

Read Reviews (37)

content management

Read Reviews (23)

Read Reviews (16)

content tracking

Read Reviews (4)

Read Reviews (0)

content sharing

Read Reviews (3)

Read Reviews (12)

content publishing

Read Reviews (2)

Read Reviews (2)

content curation

Read Reviews (2)

Read Reviews (1)

lead analytics

Read Reviews (19)

Read Reviews (0)

engagement management

Read Reviews (12)

Read Reviews (26)

engaging and following up

Read Reviews (10)

Read Reviews (26)

helpdesk management

Read Reviews (12)

Read Reviews (1)

sales document management

Read Reviews (10)

Read Reviews (2)

contract management

Read Reviews (7)

Read Reviews (1)

proposal & quote management

Read Reviews (2)

Read Reviews (1)

workflow management

Read Reviews (8)

Read Reviews (6)

social media marketing

Read Reviews (7)

Read Reviews (0)

contact list management

Read Reviews (5)

Read Reviews (15)

lead qualification

Read Reviews (3)

Read Reviews (1)

lead qualification: technographic

Read Reviews (3)

Read Reviews (1)

competitive intelligence

Read Reviews (3)

Read Reviews (1)

account management

Read Reviews (2)

Read Reviews (0)

campaign management

Read Reviews (2)

Read Reviews (3)

campaign analytics

Read Reviews (2)

Read Reviews (2)

rating and review management

Read Reviews (2)

Read Reviews (4)

training & onboarding

Read Reviews (2)

Read Reviews (2)

sales call management

Read Reviews (2)

Read Reviews (0)

generation of new leads

Read Reviews (1)

Read Reviews (2)

trade show marketing

Read Reviews (0)

Read Reviews (8)

relationship management

Read Reviews (0)

Read Reviews (6)

identify target customers

Read Reviews (0)

Read Reviews (2)

loyalty management

Read Reviews (0)

Read Reviews (2)

identify target customers

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Improve digital and social presence

  • Acquire customers

  • Build brand awareness

  • Improve ROI

  • Establish thought leadership

  • Improve brand engagement

  • Enhance customer relationships

  • Increase sales & revenue

  • Launch new products

  • Scale best practices

  • See 7 more

  • Enhance customer relationships

  • Acquire customers

  • Build brand awareness

  • Improve ROI

  • Improve internal communications

  • Scale best practices

  • Launch new products

  • Improve digital and social presence

  • Enter new markets internationally or locally

  • Establish thought leadership

  • See 7 more

Top Channels

Channels Used

  • social media

  • user generated content

  • blogs

  • e-mail

  • website

  • offline

  • magazine

  • print media

  • point of sale

  • games

  • chat

  • video

  • promotions

  • phone calls

  • mass media

  • Netflix

  • Slack

  • events

  • trade shows

  • coupons

  • on premises

  • mobile

  • radio

  • causes and charity

  • review sites

  • LinkedIn

  • Pinterest

  • Instagram

  • television

  • newsletter

  • Twitter

  • See 28 more

  • social media

  • user generated content

  • blogs

  • e-mail

  • website

  • offline

  • magazine

  • print media

  • point of sale

  • games

  • chat

  • video

  • promotions

  • phone calls

  • mass media

  • Netflix

  • Slack

  • events

  • trade shows

  • coupons

  • on premises

  • mobile

  • radio

  • causes and charity

  • review sites

  • LinkedIn

  • Pinterest

  • Instagram

  • television

  • newsletter

  • Twitter

  • See 28 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

{{{rsh_C_1}}}

low

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Migration Risk

medium

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medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting