Restaurants Case Studies and Customer Success Stories with Craver
Sips Coffee
- Restaurants
- Small
USA
Sips Coffee used the Craver app and Fresh KDS kitchen display system to improve drive-thru operations. The integration replaced manual... order tracking with a digital process, making it easy for staff to manage orders. Staff learned the new system quickly, and sales increased due to better kitchen efficiency. Customers now enjoy faster service, real-time order tracking, and easy app ordering. The team can handle busy periods without getting overwhelmed, keeping both staff and customers happy.
Craver helped Rook Coffee boost order frequency by 45% with a custom-branded mobile app. The app integrated with Square POS,... removing manual entry and speeding up order-to-payment. Now, 60% of Rook Coffee’s orders come through the app. Staff were reallocated from registers to customer service. Repeat customers spend three times more when using the app. The solution made ordering easier and increased sales of bottled drinks and customizations.
Craver helped Hometown Coffee & Juice upgrade their mobile app. The new app now drives 32% of their revenue. Repeat... customers spend up to 80% more per month using Craver. Order frequency increased by 1.5x for repeat users. Features like intelligent upselling and push notifications boosted loyalty and average order value. Craver’s integration with Square made operations smoother and improved the customer experience.
Anecdote Coffee used Craver’s Square-integrated app to improve online ordering. The coffee shop wanted a smoother customer experience than their... website could provide. They chose Craver for its Square POS integration and rewards program. Customers now use the app to order easily and save card details. The app has 5-star ratings and staff find it simple to manage orders. Anecdote Coffee kept strong customer relationships, even during the pandemic.
Craver is a mobile app platform for restaurants. Hometown Juice & Coffee switched to Craver after their old app could... not meet their needs. Craver now powers 32% of Hometown’s revenue, with one third of orders coming through the app. The app’s features like order throttling, pick-up time management, and intelligent upselling increased average order value and improved customer loyalty. Repeat customers spend up to 80% more per month and order 1.5x more often using Craver.
Craver helped Mocha Nut, a coffee shop in Indianapolis, bring their customer experience online with a branded mobile app. The shop needed... a better way for customers to order during the pandemic. Their old online ordering system was not smooth. Craver's app integrated with Square POS and offered a rewards program. Customers found the app easy to use and loved saving their card information. Staff liked that orders printed directly through Square, making the process simple. The app has 5-star ratings and improved both customer and staff experience.
Craver helped Rook Coffee solve slow in-store payment and order bottlenecks. Rook Coffee used Craver's custom-branded app to let customers... order and pay ahead. The app integrated with Square POS and made ordering faster. Staff could focus on order fulfillment instead of the register. Repeat customers now spend 3x more and order 45% more often through the app. Craver customers make up 48% of Rook Coffee’s total revenue.
Craver app and Fresh KDS kitchen display system helped Sips Coffee improve their drive-thru operations. The integration made online ordering... and order management easy for staff and customers. Staff learned the new system quickly and found it simple to use. Sips Coffee saw higher sales and better organization after using the system. Customers liked the app for its ease of use and real-time order tracking. The manager said she would use the integration again for a second location.
