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Restaurants Case Studies and Customer Success Stories with Craver
Sips Coffee - Restaurants
Craver app and Fresh KDS kitchen display system helped Sips Coffee improve their drive-thru operations. The integration made online ordering... and order management easy for staff and customers. Staff learned the new system quickly and found it simple to use. Sips Coffee saw higher sales and better organization after using the system. Customers liked the app for its ease of use and real-time order tracking. The manager said she would use the integration again for a second location.
Rook Coffee - Restaurants
Craver helped Rook Coffee solve slow in-store payment and order bottlenecks. Rook Coffee used Craver's custom-branded app to let customers... order and pay ahead. The app integrated with Square POS and made ordering faster. Staff could focus on order fulfillment instead of the register. Repeat customers now spend 3x more and order 45% more often through the app. Craver customers make up 48% of Rook Coffee’s total revenue.
Mocha Nut - Restaurants
Craver helped Mocha Nut, a coffee shop in Indianapolis, bring their customer experience online with a branded mobile app. The shop needed... a better way for customers to order during the pandemic. Their old online ordering system was not smooth. Craver's app integrated with Square POS and offered a rewards program. Customers found the app easy to use and loved saving their card information. Staff liked that orders printed directly through Square, making the process simple. The app has 5-star ratings and improved both customer and staff experience.
Hometown Juice & Coffee - Restaurants
Craver is a mobile app platform for restaurants. Hometown Juice & Coffee switched to Craver after their old app could... not meet their needs. Craver now powers 32% of Hometown’s revenue, with one third of orders coming through the app. The app’s features like order throttling, pick-up time management, and intelligent upselling increased average order value and improved customer loyalty. Repeat customers spend up to 80% more per month and order 1.5x more often using Craver.
Food & Beverages Case Studies and Customer Success Stories with Craver
Anecdote Coffee - Food & Beverages - Small
Craver helped Anecdote Coffee in Indianapolis improve their online ordering with a custom mobile app. The app integrates with Square... POS and offers a rewards program. Customers find the app easy to use and rate it 5 stars on Google Play and the App Store. Staff benefit from seamless order processing and no extra work. Anecdote Coffee maintained strong customer relationships and service during the pandemic.
Hometown Coffee & Juice - Food & Beverages - Small
Craver helped Hometown Coffee & Juice boost mobile app orders to 32% of revenue. The switch from their old app... improved customer experience and loyalty. Repeat customers spend up to 80% more per month using Craver. The platform's upselling and order management features increased average order value. Craver's integration with Square simplified operations and earned a 4.8-star App Store rating.