Video Sales Enablement Solution for sales professionals
Retail Case Studies and Customer Success Stories with Covideo
Forest River RV Medford by Camping World
- Retail
Selah Vee is a sales associate at Forest River RV Medford. She saw that customers often forgot their favorite RVs after visiting. She used Covideo to send videos of their top picks. This helped custo...mers remember and share their choices. More customers came back and bought RVs after getting the videos. Selah uses Covideo every day and finds it very helpful.
Spend-A-Day Marina wanted a better way to connect with customers and respond to leads. Chuck Borba, a sales representative, started using Covideo to send personalized video messages. He records short... videos to introduce himself and show boat features. This helps him build excitement and trust with customers. Chuck says customers watch his videos many times and appreciate his genuine approach. Using Covideo makes it easier for him to follow up and increases the chance of making a sale.
Reeder-Trausch Marine wanted to stand out and improve customer service. They started using Covideo to send personalized videos to leads and customers. The team sends videos at every step, from introd...uction to post-visit follow-up. After using Covideo, they doubled their close rate. The videos helped engage email-only leads and made customers feel more comfortable. The sales team also used Covideo's tracking to improve performance.
Covideo helped Forest River RV Medford boost RV sales. Selah Vee, a sales associate, used Covideo to send personalized videos of favorite RVs to customers after visits. This made it easy for buyers t...o remember their top picks and share them with family. Customers returned more often and bought their dream RVs. Covideo made follow-up simple and effective for the dealership.
Covideo helped Reeder-Trausch Marine double their close rates. The dealership sends personalized video messages at every sales stage. This approach boosts engagement, especially with email-only leads.... Covideo's tracking tools let managers see which salespeople succeed. The team quickly adopted the platform after seeing strong results. Reeder-Trausch now stands out in marine sales and attracts buyers nationwide.
Covideo helps Spend-A-Day Marina boost sales by making lead responses personal. Sales rep Chuck Borba uses Covideo to send quick, enthusiastic video replies to boat inquiries. His videos show off the... boats and let his personality shine. Customers watch the videos multiple times and feel more connected. This approach increases visits to the dealership and helps close more sales.
Automotive Case Studies and Customer Success Stories with Covideo
Lindsay Chrysler Dodge Jeep Ram (CDJR)
- Automotive
Lindsay CDJR was struggling with low internet lead conversions and poor sales. The dealership brought in Nino Sita as general manager to turn things around. Nino implemented Covideo’s video messaging... platform and a video-first strategy. The team quickly adopted the new process and focused on personalized video touches for leads. In one month, the lead to close rate jumped from 6% to over 11%, and the store’s regional ranking improved from 31st to 5th. The dealership saw an 88.3% improvement in lead to close rate and sold 77 internet leads compared to 37 before.
Hennessy Porsche wanted to stand out from other car dealerships. They used Covideo to send personal video messages to every customer. Greg Jordan, a sales manager, saw great results from this. One vi...deo was shared by a customer at a big conference as an example of great service. Customers said the videos made them feel special. Hennessy Porsche now ranks in the top one or two for new and used car sales in their region each month.
Del Grande Dealer Group wanted to improve their sales process and connect better with customers. They tried Covideo at one store for three months. The store saw a 5% increase in closing rates on used... cars. They also had a 38% higher lead to response rate, a 3x increase in lead to appointment rate, and sold 2.4 times more vehicles. After seeing these results, they used Covideo at all their stores. Salespeople using Covideo got more responses and customers felt more connected.
Covideo helped Hemlock Hill RV keep sales strong during the COVID pandemic. The sales team used Covideo to send personalized videos to customers. This made it easy to thank buyers and show RVs when i...n-person visits were not possible. Customers enjoyed the personal touch. Video helped move deals forward and kept business growing.
Covideo helped Lindsay CDJR boost internet lead conversions fast. The dealership used Covideo's video messaging platform to improve sales performance. In one month, their lead to close rate jumped fr...om 6% to over 11%. Appointment set to show rate rose by 47.8%. They moved from 31st to 5th in their region. Personalized video touches drove more appointments and sales.
Covideo helps Nissan of Cool Springs connect with customers using video email. The dealership uses Covideo to share inventory videos for every pre-owned vehicle on the lot. Paul Huber, director of te...chnology, says video email builds a personal connection that text cannot. Covideo supports sales outreach and customer engagement. The tool makes communication more personal and effective for the automotive industry.
