Covideo Overview

Covideo enhances dealership communication by offering a personalized video messaging app tailored for auto, marine, and RV dealers. This tool is ideal for boosting sales and improving lead response rates. Dealers can engage customers with tailored video messages that add a personal touch, making interactions more memorable and effective. By incorporating video into their communication strategy, teams can differentiate themselves and drive meaningful engagement, ultimately leading to increased sales. Covideo provides a unique way for dealerships to connect with potential buyers, making it easier to convey information and build trust.

Use Cases

Customers recommend Engagement Management, Communication Management, Helpdesk Management, as the business use cases that they have been most satisfied with while using Covideo.

Other use cases:

  • Coaching
  • Contacts History
  • Lifetime Value Management
  • Scheduling Post To Social Media
  • Lead Engagement
  • Telemarketing
  • Generation Of New Leads
See all use cases See less use cases

Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Covideo.

Other priorities:

  • Build Brand Awareness
  • Increase Sales & Revenue
See all business priorities See less business priorities

Covideo Use-Cases and Business Priorities: Customer Satisfaction Data

Covideo works with different mediums / channels such as Video. and E-Mail.

Covideo's features include Personalization, Recording, and Micro Customer Segmenting. and Covideo support capabilities include Phone Support, 24/7 Support, Email Support, etc. also Covideo analytics capabilities include Analytics, and Custom Reports.

Reviews

"We have drastically improved customer engagement.. they love the personalized attention that comes with a video walk-around. It also improved our closing percentage." - Melissa

Covideo, belong to a category of solutions that help Sales Enablement. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Covideo is the top video messaging platform for businesses, enabling video emails and texts to be sent and tracked easily. It offers a smart solution for effective outreach.

Popular Business Setting

for Covideo

Top Industries

  • Automotive
  • Marketing and Advertising
  • Medical Practice

Popular in

  • Small Business
  • Mid Market
  • Large Enterprise

Covideo is popular in Automotive, Marketing And Advertising, and Medical Practice and is widely used by Small Business, Mid Market, and Large Enterprise.

Comprehensive Insights on Covideo Use Cases

What benefits does Covideo offer for Engagement Management?

What Are the key features of Covideo for Communication Management?

10+ more Business Use Cases

22 buyers and buying teams have used Cuspera to assess how well Covideo solved their Sales Enablement needs. Cuspera uses 406 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Sales Enablement needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Covideo testimonial

Melissa

Automotive
We have drastically improved customer engagement.. they love the personalized attention that comes with a video walk-around. It also improved our closing percentage. Testimonial By Melissa
Covideo testimonial

Ryan

Sales
[Covideo] has significantly improved my initial outreach response rate, as people see the effort I put in to connect with them, and that it's not just another automated email. Testimonial By Ryan
Covideo testimonial

Eric

Marketing & Advertising
I like how easy the interface is to use and the ability to see video metics. It supports our thinking that video needs to be used as a strategy, not just a tactic. Testimonial By Eric
CUSTOMERS TESTIMONIALS
Covideo testimonial

Melissa

Automotive
We have drastically improved customer engagement.. they love the personalized attention that comes with a video walk-around. It also improved our closing percentage. Testimonial By Melissa
Covideo testimonial

Ryan

Sales
[Covideo] has significantly improved my initial outreach response rate, as people see the effort I put in to connect with them, and that it's not just another automated email. Testimonial By Ryan
Covideo testimonial

Eric

Marketing & Advertising
I like how easy the interface is to use and the ability to see video metics. It supports our thinking that video needs to be used as a strategy, not just a tactic. Testimonial By Eric

Case Studies

Automotive

CASE STUDY Lindsay Chrysler Dodge Jeep Ram (CDJR)

Lindsay CDJR was struggling with low internet lead conversions and poor sales. The dealership brought in Nino Sita as general manager to turn things around. Nino implemented Covideo’s video messaging... platform and a video-first strategy. The team quickly adopted the new process and focused on personalized video touches for leads. In one month, the lead to close rate jumped from 6% to over 11%, and the store’s regional ranking improved from 31st to 5th. The dealership saw an 88.3% improvement in lead to close rate and sold 77 internet leads compared to 37 before.

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Retail

CASE STUDY Reeder-Trausch Marine

Reeder-Trausch Marine wanted to stand out and improve customer service. They started using Covideo to send personalized videos to leads and customers. The team sends videos at every step, from introd...uction to post-visit follow-up. After using Covideo, they doubled their close rate. The videos helped engage email-only leads and made customers feel more comfortable. The sales team also used Covideo's tracking to improve performance.

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Automotive

CASE STUDY Del Grande Dealer Group

Del Grande Dealer Group wanted to improve their sales process and connect better with customers. They tried Covideo at one store for three months. The store saw a 5% increase in closing rates on used... cars. They also had a 38% higher lead to response rate, a 3x increase in lead to appointment rate, and sold 2.4 times more vehicles. After seeing these results, they used Covideo at all their stores. Salespeople using Covideo got more responses and customers felt more connected.

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Automotive

CASE STUDY Hennessy Porsche

Hennessy Porsche wanted to stand out from other car dealerships. They used Covideo to send personal video messages to every customer. Greg Jordan, a sales manager, saw great results from this. One vi...deo was shared by a customer at a big conference as an example of great service. Customers said the videos made them feel special. Hennessy Porsche now ranks in the top one or two for new and used car sales in their region each month.

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Retail

CASE STUDY Forest River RV Medford by Camping World

Selah Vee is a sales associate at Forest River RV Medford. She saw that customers often forgot their favorite RVs after visiting. She used Covideo to send videos of their top picks. This helped custo...mers remember and share their choices. More customers came back and bought RVs after getting the videos. Selah uses Covideo every day and finds it very helpful.

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Retail

CASE STUDY Spend-A-Day Marina

Spend-A-Day Marina wanted a better way to connect with customers and respond to leads. Chuck Borba, a sales representative, started using Covideo to send personalized video messages. He records short... videos to introduce himself and show boat features. This helps him build excitement and trust with customers. Chuck says customers watch his videos many times and appreciate his genuine approach. Using Covideo makes it easier for him to follow up and increases the chance of making a sale.

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Video

Covideo How To: Mobile App Overview

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Peers used Covideo for engagement management and communication management

Covideo Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

3.82/5 ★

Read Reviews (2)
Custom Reports

3.80/5 ★

Read Reviews (17)
CAPABILITIES RATINGS AND REVIEWS
Analytics

3.82/5 ★

Read Reviews (2)
Custom Reports

3.80/5 ★

Read Reviews (17)

Software Failure Risk Guidance

?

for Covideo

Overall Risk Meter

Low Medium High

Top Failure Risks for Covideo

Covideo, LLC News

Covideo launches AI tool to generate dealership messaging - Auto Remarketing

Covideo is applying artificial intelligence to dealership marketing and communications. The software company has launched Covideo AI Assist, ...

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Covideo, LLC Profile

Company Name

Covideo, LLC

Company Website

https://www.covideo.com/

HQ Location

6235 Guilford Avenue, Indianapolis, Indiana 46220, US

Employees

11-50

Social

Linkedin Twitter

Financials

PRIVATE