Covideo Overview
This is a summary of the comprehensive capabilities and benefits of Covideo based on over 406 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Covideo, belong to a category of solutions that help Sales Enablement. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Covideo is right for your needs? Our Cuspera AI engine can evaluate how Covideo fits your specific business needs, industry, and context. Get your personalized assessment report today.
Covideo supports business activities such as:
- Engagement Management
- Communication Management
- Helpdesk Management
- Coaching
- Contacts History
Covideo can help you with many business goals, such as Acquire Customers, Enhance Customer Relationships, Build Brand Awareness, and Increase Sales & Revenue. It can help manage these activities if you use Video and E-Mail for these needs. As a solution, Covideo's capabilities include Personalization, Recording, and Micro Customer Segmenting.
Covideo Automotive Vertical is its biggest customer base.
Reviews
"...when I send a video I typically get a response asking how I did it. My clients have been raving about how creative it is! " - Brandon
Cuspera Reviews
22 buyers and buying teams have used Cuspera to assess how well Covideo solved their Sales Enablement needs. Cuspera uses 406 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Sales Enablement needs.
Business Priorities
Acquire Customers and Enhance Customer Relationships are the most popular business priorities peers achieved using Covideo.
Use Cases
Peers recommend Engagement Management , Communication Management , Helpdesk Management , as the business use cases that they have been most satisfied while using Covideo.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Engagement Management with Video and E-Mail |
4.94/5 ★ |
"...We have drastically improved customer engagement and customers love the personalized attention that comes with a video walk-around...." Peer review by Melissa R, Internet Manager |
| engaging and following up |
4.92/5 ★ |
"...It starts with customer service, and you can hear the smile in their voice every time you chat with them, they are enthusiastic about doing better, they are on top of it when it comes to training and follow up!..." Peer review by Lisa A, Internet/Marketing Manager |
| Communication Management with E-Mail and Video |
4.59/5 ★ |
"...Most people send an automated email...when you give your customers that personalized touch..it starts with the right foot forward!..." Peer review by Lisa A, Internet/Marketing Manager |
| sending & publishing communications |
4.53/5 ★ |
"...Send us your name and business email, and we ll send a video email straight to your inbox. ..." The #1 Video Email Platform for Businesses |
| tracking & monitoring communications |
4.15/5 ★ |
"...Record, send and track video emails & texts in minutes...." The #1 Video Email Platform for Businesses |
| Helpdesk Management with Video |
3.79/5 ★ |
"...Covideo Help Center...." Covideo Help Center |
| PEER EXPERIENCES | |
|---|---|
| Engagement Management with Video and E-Mail |
4.94/5 ★ |
"...We have drastically improved customer engagement and customers love the personalized attention that comes with a video walk-around...." Peer review by Melissa R, Internet Manager |
|
| engaging and following up |
4.94/5 ★ |
| Communication Management with E-Mail and Video |
4.59/5 ★ |
"...Most people send an automated email...when you give your customers that personalized touch..it starts with the right foot forward!..." Peer review by Lisa A, Internet/Marketing Manager |
|
| sending & publishing communications |
4.59/5 ★ |
| tracking & monitoring communications |
4.59/5 ★ |
| Helpdesk Management with Video |
3.79/5 ★ |
"...Covideo Help Center...." Covideo Help Center |
|
10+ more Business Use Cases
Our AI advisor, Wyz, harnessed 406 insights from peers and experts to help you assess how these Covideo use cases fit your Sales Enablement needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
...when I send a video I typically get a response asking how I did it. My clients have been raving about how creative it is! Testimonial By Brandon |
|
|
I like how easy the interface is to use and the ability to see video metics. It supports our thinking that video needs to be used as a strategy, not just a tactic. Testimonial By Eric |
|
|
We have drastically improved customer engagement.. they love the personalized attention that comes with a video walk-around. It also improved our closing percentage. Testimonial By Melissa |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Brandon Hospitality |
...when I send a video I typically get a response asking how I did it. My clients have been raving about how creative it is! Testimonial By Brandon |
|
Eric Marketing & Advertising |
I like how easy the interface is to use and the ability to see video metics. It supports our thinking that video needs to be used as a strategy, not just a tactic. Testimonial By Eric |
|
Melissa Automotive |
We have drastically improved customer engagement.. they love the personalized attention that comes with a video walk-around. It also improved our closing percentage. Testimonial By Melissa |
Popular Business Setting
for Covideo
Top Industries
- Automotive
- Marketing and Advertising
- Medical Practice
Popular in
- Small Business
- Mid Market
- Large Enterprise
Peers used Covideo to Acquire customers and Enhance customer relationships
Peer and Expert Opinion on Features
for Covideo
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (81) |
| Recording | Read Reviews (27) |
| Micro customer segmenting | Read Reviews (5) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (81) |
| Recording | Read Reviews (27) |
| Micro customer segmenting | Read Reviews (5) |
IT and Other Capabilities
for Covideo
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (53) |
| Data Export | Read Reviews (50) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (53) |
| Data Export | Read Reviews (50) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Phone Support | Read Reviews (6) |
| 24/7 Support | Read Reviews (42) |
| Email Support | Read Reviews (7) |
| Chat Support | Read Reviews (3) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Phone Support | Read Reviews (6) |
| 24/7 Support | Read Reviews (42) |
| Email Support | Read Reviews (7) |
| Chat Support | Read Reviews (3) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (2) |
| Custom Reports | Read Reviews (17) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (2) |
| Custom Reports | Read Reviews (17) |
Software Failure Risk Guidance
?for Covideo
Overall Risk Meter
Top Failure Risks for Covideo
Vendor Profile Details
Company Name
Covideo
Company Website
https://www.covideo.com/HQ Location
6235 Guilford Avenue, Indianapolis, Indiana 46220, US
Employees
11-50
Social
Financials
PRIVATE
Get a personalised risk report for Covideo
See Sample Risk ReportTell us more about yourself so that we can personalise incidents for your location, industry etc.
Connect to vendor request
Covideo may get in touch with you regarding your request.
Request Custom Quote
Covideo will get in touch with you regarding your request.