Real-World Case Studies and Customer Success Stories with Course Merchant

USC Annenberg used D2L Brightspace to improve course accessibility and creativity. The school ran a semester-long pilot, supporting faculty and... students with training and feedback. Staff praised Brightspace for its ease of use and time-saving notifications. Group assignments and grading became simpler with new features. The platform helped faculty design more accessible content and gave students more creative options for assignments. Positive feedback led USC Annenberg to adopt Brightspace as its main LMS.
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TCASE used D2L's Brightspace platform to quickly pivot its annual conference to a virtual format during the COVID-19 pandemic. The team implemented... the solution in just eight weeks, integrating Zoom for live sessions and using Brightspace as the central hub for schedules and content. Attendance exceeded expectations, with over 650 participants, and feedback was positive from both members and sponsors. The virtual event allowed more team members to attend and enabled sponsors to have more meaningful conversations. TCASE now plans to include a virtual component in all future events.
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D2L Brightspace helped the Institute for Integrative Nutrition transform its learning management. The school improved its Health Coach Training Program... with new content, a better user experience, and a mobile app. Learner engagement and satisfaction increased. Graduation rates rose by 86%. Trustpilot reviews improved from 3.3 to 4.5. Analytics now guide course improvements and decision-making.
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TAFE Queensland used D2L’s Brightspace platform to move 700 programs online in response to COVID-19. In just five days, they... set up courses and infrastructure to support 10,000 concurrent users. Over 113,500 hospitality and beauty workers completed mandatory COVID Safe training online. More than 24,000 Queenslanders learned new skills while in isolation. The platform enabled self-service enrolment, automated quizzes, and instant certificates. TAFE Queensland continues to develop micro-credentials to address skills gaps.
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D2L Brightspace helped Saanich School District replace paper-based student reports with a digital system. Over 14,000 students and 1,500 parents... now access secure, centralized Reporting Courses online. The district delivered nearly 60,000 documents digitally, improving communication and reducing lost reports. Staff spend less time on paperwork and more time supporting students. Parents get timely updates and better insight into student progress.
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D2L helped the Professional Development Institute (PDI) deliver flexible online courses for K-12 teachers. PDI used D2L to automate reporting,... saving four days of admin work each week. The platform enabled PDI to scale without hiring more staff. Teachers can now access courses anytime, fitting learning into busy schedules. PDI’s courses gained approval from UCSD Extension, boosting credibility and reach. Learner feedback highlights the platform’s flexibility and ease of use.
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D2L Brightspace helped PNW BOCES move from in-person to remote and hybrid professional learning. The platform unified course materials, enrollment,... and tracking in one place. Staff found Brightspace easier to use than previous tools, with fewer clicks and better organization. The switch enabled a flipped classroom model, combining live and self-paced learning. Remote access now lets PNW BOCES reach more teachers across New York and beyond.
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D2L Brightspace helped the University of Florida Lastinger Center for Learning scale its professional development programs. The center doubled early... learning educator enrollments and now serves over 50,000 learners annually. Assessment scoring time dropped by 33% with AI integration. Learners gave the new courses an average NPS of 79. Brightspace enabled cost-effective, accessible, and engaging online courses for educators statewide.
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Blyth Academy used D2L's Brightspace and Lumi Tutor to improve online learning. The school needed to give students instant, reliable... support and help teachers focus on teaching. D2L Lumi Tutor provided an AI-powered assistant that answered student questions any time. In just two and a half weeks, 10% of students used the tool, generating over 1,000 conversations. Teachers now spend less time on admin work and more time connecting with students. Blyth Academy plans to expand AI use for feedback and support.
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AACSB used D2L Brightspace to automate course creation and streamline administrative tasks. The team reduced a 50-page manual process to... just a few clicks, saving hours of work. Automation features like Intelligent Agents and APIs improved communication and faculty enrollment. AACSB now focuses on building a global competency-based education academy. Learners earn badges and certificates to support career growth. Brightspace helps AACSB deliver accessible, engaging learning worldwide.
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HACC used D2L’s Brightspace platform to deliver flexible, competency-based workforce training online. The college faced challenges with accessibility, hands-on learning,... and technology gaps, especially during the pandemic. Brightspace enabled HACC to offer self-paced, mobile-friendly courses and stackable microcredentials. Integrations with Course Merchant and Ellucian streamlined enrollment and access. HACC exceeded its goal for new stackable credentials and doubled demand for workforce programs. The Pulse mobile app ensured students could learn remotely, even without home computers.
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D2L Brightspace helped El Paso Community College launch Tejano Flex Learning, a competency-based education program. The college needed a secure,... flexible LMS to support diverse students and meet Texas data security standards. Brightspace enabled faculty to create interactive, self-paced courses, with 95% of surveyed students finding them engaging. Faculty adoption grew from 20 to over 80, and student success rates in Criminal Justice CBE courses reached 75%. The program now offers flexible learning across multiple disciplines, helping more students earn degrees on their schedule.
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Michigan Virtual used D2L's Brightspace Performance Plus to improve online learning for K–12 students. The platform helped teachers track student... engagement and success with detailed reports. Michigan Virtual also used Brightspace QuickEval to make grading faster and more consistent. Teachers now get better insights and can support students more effectively. Students are achieving strong pass rates of over 60% in many courses.
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D2L Brightspace helped Comox Valley Schools offer flexible, personalized learning to 11,000 students across 23 schools. The district used Brightspace... to support blended and remote learning, making education more accessible. Teachers gained new tech skills and could assess students in multiple ways. The platform's accessibility tools and integrations supported students with diverse needs. Parents and counselors also used the platform to help students succeed.
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CAVLFO used D2L Brightspace to redesign online courses for French-speaking students in Ontario. The team integrated interactive tools, multimedia, and... custom features to make learning more engaging and accessible. Teachers and students benefit from asynchronous and synchronous elements, including check-ins and face-to-face assessments. Feedback from school boards and teachers has been very positive. Over 400 modules and activities are now available to educators across the province. CAVLFO continues to innovate with new language courses and advanced features like gamification and AI.
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Bentley University replaced its old LMS with D2L Brightspace to support innovation in business education. The university involved faculty, students,... and staff in selecting and implementing the new platform. Pilots with 25 and then 50 courses helped gather feedback and ensure a smooth transition. Brightspace now provides a flexible, modern user experience for both students and faculty. Bentley plans to use Brightspace’s analytics and communication tools to improve learning outcomes and support new programs.
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Advance HE uses D2L’s Brightspace platform to support continuing professional development (CPD) for higher education professionals. The platform enables virtual... reading groups and webinars, connecting academics globally and making CPD more accessible. Brightspace helps new and experienced teachers engage in flexible, online learning, reducing travel costs and personalizing learning journeys. Real-time analytics allow Advance HE to adapt courses and improve engagement. Academics can now experiment with new teaching methods and build a global learning community.
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D2L Brightspace helped Maine Virtual Academy improve student retention by 6%, from 90% to 96%. The school used Creator+ to... make courses more engaging and accessible for a diverse, statewide student body. Teachers saved 5-10 hours per course with easier content creation. Course completion rates rose to 80% for Creator+ courses, compared to 35% for others. Brightspace Data Hub gave administrators better insights into student performance and pass rates.
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Brightspace helped INTO University Partnerships launch Get Ready to Study, a pre-arrival online programme for international students. The course improved... student preparation and engagement, with 82% of surveyed students feeling ready for university. Automation cut enrolment time by 22%. Email reminders saw up to 51% click-to-open rates. Tutors reported better student awareness and reference points. The programme outperformed previous efforts in completion rates.
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D2L Brightspace helped Nottingham Trent University digitize grading and assessment for over 33,000 students. The university reduced non-value add grading... steps from 7-10% to 2-3% of tutor time. The process went from 33 stages using eight apps to 10 stages with two apps. Module leader time for grade collation and moderation dropped by 50-75%. Staff and students now enjoy a faster, more accurate, and unified grading experience.
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D2L Brightspace helped the University of Suffolk shift to a block and blend learning model during the COVID-19 pandemic. Students studied one... module at a time, leading to higher engagement and better grades. Assessment grades rose from 56% to 66%. Online content use increased by 10%, and social learning tool usage grew more than eightfold. The new model gave students more support and tutors greater flexibility. The university plans to keep evolving this blended approach.
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Agricolleges International used D2L's Brightspace platform to deliver affordable, cloud-based agricultural education in South Africa. The platform enabled remote practical... learning, allowing students to complete tasks and submit videos or photos online. Mobile access was key, as most students only had smartphones. After launching, over 300 students logged in and 140 completed courses in the first year. Automated engagement tools and discussion forums improved student participation and outcomes.
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Brightspace helped North East Scotland College move from Blackboard to a more flexible and intuitive learning platform. The college needed... to support over 20,000 students with easy access to digital learning and build digital skills. Brightspace offered mobile access, time-saving grading, and custom learning journeys. Staff used intelligent agents and platform data to track student progress. The switch improved learning flexibility and digital engagement for a diverse student body.
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D2L Brightspace helped Avans+ deliver a complete online learning experience for post-graduate professionals. Avans+ needed a robust, easy-to-use platform to... support blended learning and growing user numbers. The institution chose Brightspace for its intuitive interface, 24/7 access, and customisation. Learners now benefit from on-platform assignments and video submissions, making lifelong learning more accessible and interactive.
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D2L Brightspace helped the Royal College of Physicians of Ireland deliver branded, on-demand distance learning to over 13,000 doctors in 90 countries. The college moved... from classroom-based training to flexible online learning during the COVID-19 pandemic. Brightspace enabled significant timesaving through automation and improved self-enrolment with a brand-matched interface. RCPI tailored learning with community features and enhanced video capabilities, leading to higher learner engagement.
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D2L Brightspace helped the University of Groningen deliver over 3,000 digital exams to more than 190,000 students in 2023/24. The university replaced... Blackboard with Brightspace to support digital assessments and a unified student portal. Students can now track exam progress and manage time better. Teachers benefit from easier marking and collaboration. The new portal meets all student information needs.
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Vision Australia used D2L’s Brightspace platform to improve accessibility in online training for its 800 employees and thousands of volunteers. The old LMS... lacked screen reader integration and made tracking progress hard. Brightspace offered built-in accessibility tools and easy course creation. Managers now get real-time progress reports and feedback from blind and low vision staff is very positive. During COVID-19, Vision Australia quickly launched a health and safety module with over 80% completion. Engagement in learning has increased since switching to Brightspace.
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D2L Brightspace helped UFCW Canada modernize its webCampus e-learning portal. UFCW Canada now offers over 200 online courses, including 15-minute... modules and hybrid learning options. 8,000 members are enrolled, with thousands of courses completed. The platform supports digital skills and flexible learning for union members. UFCW Canada uses Brightspace Data Hub to track engagement and improve course completion rates.
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Good Roads used D2L Brightspace to move its professional development courses online. The shift enabled a tenfold increase in online... enrollments, from 40 to over 470 learners in one year. The new platform improved accessibility for remote communities and reduced travel costs. Course completion rates now exceed 85%, and 98% of learners report skill improvement. Good Roads reinvests profits to expand its course catalog and support more members.
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D2L helped (ISC)2 launch its Professional Development Institute to deliver new courses to over 150,000 members. The D2L Brightspace platform... enabled bulk enrollments, reducing enrollment time from four hours to one. Automated features and integrations improved learner engagement and course completion. Enrollment in courses doubled, with 27% of members participating and satisfaction scores reaching up to 99%. Course completion rates increased nearly fourfold compared to the previous year.
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D2L Brightspace helped the British Society of Lifestyle Medicine launch a flexible, accredited certification program for healthcare professionals. Over 1,000 professionals... qualified in two years, delivering 60,000+ hours of learning. BSLM saw a 46% income increase after launch, then over 120% growth the next year. Membership grew from 800 to 2,000, with annual conference attendance up 335%. The program now reaches learners worldwide, supporting local adaptation and global impact.
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D2L Brightspace helped the Irish Deaf Society reach more learners worldwide. 90% of learners found the platform easy to use.... IDS expanded its digital learning to the US, Australia, and Spain. The platform made course management simpler for administrators. Visual learning and 400 digital language videos support sign language education. IDS now delivers a user-friendly, centralised experience for the Deaf community.
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D2L Brightspace helped Gafta create an online learning hub for the grain and feed industry. Gafta expanded its training with... short courses and digital tools, reaching 400 professionals yearly. Staff upskilled in course design, using templates and automation to save time. The platform enabled branded partner courses and improved learner experience. Gafta saw a 49% increase in content engagement and commercialised its training, generating new revenue.
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Energy Safety Canada used D2L Brightspace to deliver safety training to energy workers. Over 100,000 workers completed the Common Safety... Orientation course online since 2018. The platform helped standardize training, reduce redundancy, and improve accessibility. ESC used Brightspace’s survey and quiz tools to gather feedback and drive continuous improvement. Mobile access and blended learning options increased participation and engagement.
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CPSA used D2L Brightspace to move from in-person, paper-based training to a fully online learning model. This shift helped CPSA... reach more sales professionals across Canada, especially outside major cities. D2L Brightspace’s analytics and integration features enabled CPSA to monitor course quality and recommend relevant courses to members. The number of accredited partner colleges and universities doubled in two years. Members gave positive feedback on the new online learning experience.
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Advance HE used D2L's Brightspace to expand its teaching enhancement services into South-East Asia and China. The platform helped Advance... HE adapt to different cultural and connectivity needs in each region. Staff used Brightspace's flexible features, including ePortfolio and mobile access, to engage higher education practitioners. Real-time engagement data allowed Advance HE to personalize learning journeys for each market. The solution enabled collaborative, region-specific online learning and supported ongoing professional development for educators.
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Money Management Institute used D2L Brightspace to launch the MMI Learning Hub. The platform supports executive and early-career training for... over 200 member firms. Engagement rates in the Executive IQ program reached up to 99%. The Leadership Pathway program saw engagement rise from 46% to 87%. MMI now delivers personalized, secure, and scalable professional development in financial services.
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Element Technical Services used D2L Brightspace to deliver role-based training for its oilfield teams. The company saw a 27% increase... in course completions and expanded its course catalog by 200%. Automated onboarding and recertification reduced admin workload, even as staff nearly doubled. Safety incidents dropped as targeted training improved field knowledge. Brightspace integration with HR systems streamlined compliance and boosted employee engagement.
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D2L Brightspace helped The Lighting Industry Association move from in-person to digital learning. The LIA created 50 short courses for... flexible, self-paced training. In the first two weeks, they saw record course uptake. The platform saved admin time equal to two full-time staff. Member engagement increased with interactive online content.
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UniServices used D2L Brightspace to deliver an online educational program for immunisation providers in Australia and New Zealand. The program helps... doctors and nurses learn at their own pace and fits their busy schedules. It aims to improve immunisation service delivery for migrants and refugees by increasing provider knowledge and confidence. The course uses evidence-based design and aligns with professional development standards. Researchers can track learner progress and gather data through the Brightspace LMS. The project will be piloted in early 2024 to address gaps in immunisation training.
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Brightspace helped Gafta boost learner engagement by 49%. Gafta used the platform to grow its online short course offerings from... five to 30. The organization created a central online learning hub for the grain and feed industry. Staff learned new skills in learning and creative design. Gafta also formed commercial partnerships with other industry groups. The platform supports over 400 industry professionals each year.
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Bentley University used D2L Brightspace to modernize its learning management system. The university wanted a more intuitive and flexible platform... to support innovation in business education. Bentley chose Brightspace after a thorough selection process involving faculty, students, and staff. The new LMS offers a better user experience and advanced analytics. It helps Bentley expand into new areas like pre-college and executive education.
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D2L Brightspace helped United Food and Commercial Workers Union (UFCW) Canada empower members with online learning. UFCW Canada needed to... help workers keep up with rapid changes in the job market. They replaced their old LMS with D2L Brightspace for better support and flexibility. The new platform made it easier to create content and offer flexible courses. UFCW Canada now gives members and their families access to free online courses, helping them gain new skills for the future.
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D2L Brightspace helped Maine Virtual Academy deliver accessible and engaging virtual learning. The school used analytics and content tools to... personalize student learning. Teachers saved 25% of their time with Creator+. Student retention increased by 6% and re-enrollment by 7%. Student median growth rose from the 44th to the 57th percentile. Creator+ courses had an 80% completion rate, compared to 35% for other courses.
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