Clutch Platform Overview

Clutch leverages AI to transform retention marketing by tailoring consumer interactions to specific business needs. Its platform optimizes offers in real-time, helping businesses achieve sales targets swiftly while bolstering brand reputation. Clutch's AI-powered loyalty solutions enable businesses to change customer behavior through personalized strategies across all buying channels. The platform integrates customer data, loyalty management, and marketing orchestration, providing a seamless experience for customer activation and analytics. A unique feature is its ability to create individualized retention marketing experiences, driving behavioral change and boosting customer satisfaction. This comprehensive approach positions Clutch as a pivotal tool in customer loyalty management, offering businesses a competitive edge in retaining and engaging consumers effectively.

Use Cases

Customers recommend Loyalty Management, Engagement Management, Merchandising, as the business use cases that they have been most satisfied with while using Clutch Platform.

Other use cases:

  • Campaign Management
  • Referral Management
  • Channel Marketing
  • Lifetime Value Management
  • Helpdesk Management
  • Content Management
  • Personalized Marketing
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Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Clutch Platform.

Other priorities:

  • Increase Customer Life Time Value
  • Enter New Markets Internationally Or Locally
  • Build Brand Awareness
  • Scale Best Practices
  • Improve Digital And Social Presence
  • Improve Stakeholder Relations
  • Launch New Products
  • Improve ROI
  • Improve Brand Engagement
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Clutch Platform Use-Cases and Business Priorities: Customer Satisfaction Data

Clutch Platform works with different mediums / channels such as E-Mail. Offline. Promotions etc.

Clutch Platform's features include Personalization, Gamification, and Rewards. and Clutch Platform support capabilities include Email Support, 24/7 Support, Chat Support, etc. also Clutch Platform analytics capabilities include Analytics, and Custom Reports.

Reviews

"Their expertise and commitment to our success goes beyond any vendor/partner relationship we ve experienced. We truly consider them part of our team." - Travis Carlson

Clutch Platform, belong to a category of solutions that help Customer Loyalty Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Clutch-platform offers seamless AI-driven retention marketing, customer activation, and analytics. It unifies these functions into one cohesive platform for businesses.

Popular Business Setting

for Clutch Platform

Top Industries

  • Non-Profit Organization Management
  • Apparel & Fashion
  • Hospitality

Popular in

  • Enterprise
  • Small Business
  • Mid Market

Clutch Platform is popular in Non-Profit Organization Management, Apparel & Fashion, and Hospitality and is widely used by Enterprise, Small Business, and Mid Market.

Comprehensive Insights on Clutch Platform Use Cases

How can Clutch Platform enhance your Loyalty Management process?

How does Clutch Platform address your Engagement Management Challenges?

What makes Clutch Platform ideal for Merchandising?

What Are the key features of Clutch Platform for Campaign Management?

19+ more Business Use Cases

17 buyers and buying teams have used Cuspera to assess how well Clutch Platform solved their Customer Loyalty Management needs. Cuspera uses 308 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Loyalty Management needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Clutch Platform testimonial

Travis Carlson

Director of Marketing

Their expertise and commitment to our success goes beyond any vendor/partner relationship we ve experienced. We truly consider them part of our team. Testimonial By Travis Carlson
Clutch Platform testimonial

Paul Grosch

VP of IT

From the articulate customer-facing team to the service-oriented company culture, you guys do an awesome job. Testimonial By Paul Grosch
Clutch Platform testimonial

Valerie Vo

Sr. Product Manager

Amazing can-do attitudes, great partnership, and always leading with let's see how we can make this possible. Testimonial By Valerie Vo
CUSTOMERS TESTIMONIALS
Clutch Platform testimonial

Travis Carlson

Director of Marketing

Their expertise and commitment to our success goes beyond any vendor/partner relationship we ve experienced. We truly consider them part of our team. Testimonial By Travis Carlson
Clutch Platform testimonial

Paul Grosch

VP of IT

From the articulate customer-facing team to the service-oriented company culture, you guys do an awesome job. Testimonial By Paul Grosch
Clutch Platform testimonial

Valerie Vo

Sr. Product Manager

Amazing can-do attitudes, great partnership, and always leading with let's see how we can make this possible. Testimonial By Valerie Vo

Case Studies

CASE STUDY Auto club in the US

Increased loyalty program sign ups.

Case Study National Pet Supply Brand

Increased Repeat Purchases By 30% Through Their Customer Loyalty Program

Case Study Freson Bros.

Increased Loyalty Program Participation By 17% And Generated A 15% Rise In Average Transaction Value.

Case Study Auto club in the US

Increased loyalty program sign ups.

Retail

CASE STUDY National Pet Supply Brand

Increased Repeat Purchases By 30% Through Their Customer Loyalty Program

Case Study The Honest Company

Increased Organic Search Traffic By 50% In Six Months

lightning

Peers used Clutch Platform for loyalty management and engagement management

Clutch Platform Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.43/5 ★

Read Reviews (2)
Analytics

4.71/5 ★

Read Reviews (16)
Custom Reports

4.51/5 ★

Read Reviews (35)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.43/5 ★

Read Reviews (2)
Analytics

4.71/5 ★

Read Reviews (16)
Custom Reports

4.51/5 ★

Read Reviews (35)

Clutch Platform Integrations

Clutch Platform integrates with a wide range of software applications through its robust data import and export capabilities.

Data Import

4.51/5 ★

Read Reviews (21)
Data Export

3.74/5 ★

Read Reviews (5)

Software Failure Risk Guidance

?

for Clutch Platform

Overall Risk Meter

Low Medium High

Top Failure Risks for Clutch Platform

Clutch Holdings News

Customer

Smithland Creates Powerful Customer Experiences by Moving from Siloed to Unified

Smithland unified its customer engagement by adopting Clutchs integrated retention marketing platform. The deployment replaced siloed systems with a centralized customer data platform, enabling advanced loyalty management, personalized offers, and seamless marketing orchestration. Smithland now leverages Clutchs tools to drive customer retention, improve offer ROI, and deliver tailored experiences across retail channels.

Product

IT News Online - Clutch Has Integrated With Shopify to Power CDP , AI Loyalty , and Retention Marketing for Omnichannel Retailers

Clutch has integrated its AI-powered Customer Data Platform with Shopify to enhance loyalty and retention marketing for omnichannel retailers, offering tools for customer insights, loyalty programs, and real-time offer management.

Partnership

IT News Online - Clutch and Care Continuity Announce Strategic Partnership to Revolutionize Patient Engagement and Care Coordination in Healthcare

Clutch and Care Continuity announced a partnership to improve patient engagement and care coordination by combining Clutch's AI-driven data platform with Care Continuity's patient navigation solutions.

Product

Beyond Points: Building Loyalty Through Experiences

Clutch enhances customer loyalty through an integrated platform offering tools for data management, loyalty programs, and personalized marketing strategies.

Clutch Holdings Profile

Company Name

Clutch Holdings

Company Website

https://www.clutch.com/

HQ Location

201 S Maple Way, Suite 250, Ambler, PA 19002, US

Employees

51-100

Social

Financials

SERIES B