Clutch Platform: Use-Cases, Insights and Reviews | 2026 Cuspera

Clutch helped VIP Auto launch a custom loyalty program using its CDP and loyalty management modules. VIP Auto wanted to turn more first-time buyers into repeat customers by using customer data for be...tter engagement. The new program offered points, cashback, and coupons for specific actions. 74% of transactions now come from loyalty members. Loyal customers spend 50% more and have a 141% higher lifetime value than non-loyal members. The program increased customer retention and satisfaction by giving clear rewards and personalizing experiences.
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Clutch Stored Value helped The Honest Company turn gift cards into a marketing tool. They created digital accounts for customers who received gift cards. This let them collect customer names, emails,... and profiles. Now, 95% of customers are fully identified. Over 15,000 customers use the digital account feature. This led to better communication, higher redemption rates, and more spending. The Honest Company now uses gift cards to build loyalty and understand their customers.
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Clutch's gift card platform helped a leading fashion retailer create an omni-channel gift card program. The retailer needed a solution that worked in stores and online, across many countries and curr...encies. Clutch integrated with Shopify+ to make buying and using gift cards easy everywhere. Over 1,500 gift cards were issued, with 70% redeemed in the first year and a $95 average issuance amount. The program increased order values, boosted engagement, and grew brand awareness.
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Clutch helped a global pastry chain improve their loyalty program. The chain faced low profits and weak engagement due to poor reporting and generic rewards. Clutch provided advanced analytics and a ...tiered reward system. The new program offered personalized incentives and real-time data. Results included an 80% increase in ROI, $4 million in savings, and a 50% reduction in costs. Customer engagement and satisfaction also improved.
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Clutch helped Goodwill Industries of Middle Tennessee improve customer retention with the True Blue Rewards program. The Clutch platform enabled easy loyalty program management, automated marketing c...ampaigns, and deep data insights. Goodwill saw a 45% increase in spend from loyalty members compared to non-members. Average order value rose by 72% when members received a $5 reward. Triggered text promotions led to a 120% increase in revenue from responding members.
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