Customer stories

Product Business Settings

Clutch Platform is popular in Non-Profit Organization Management, Apparel & Fashion, and Hospitality industries and is widely used by Enterprise, Small Business, and Mid Market.

Integrations

Marketing Automation
E-Commerce Software
Other

Clutch Platform Product Overview

Clutch leverages AI to transform retention marketing by tailoring consumer interactions to specific business needs. Its platform optimizes offers in real-time, helping businesses achieve sales targets swiftly while bolstering brand reputation. Clutch's AI-powered loyalty solutions enable businesses to change customer behavior through personalized strategies across all buying channels. The platform integrates customer data, loyalty management, and marketing orchestration, providing a seamless experience for customer activation and analytics. A unique feature is its ability to create individualized retention marketing experiences, driving behavioral change and boosting customer satisfaction. This comprehensive approach positions Clutch as a pivotal tool in customer loyalty management, offering businesses a competitive edge in retaining and engaging consumers effectively.

How satisfied the customers are with Clutch Platform use-cases

Reviews

"From a technical perspective, your API and documentation were on point! Very well done." - Paul Colon
"Amazing can-do attitudes, great partnership, and always leading with let's see how we can make this possible." - Valerie Vo

Clutch Platform Customer Insights, Testimonials and Case Studies

CUSTOMERS TESTIMONIALS
Clutch Platform testimonial

Paul Colon

IT Manager

From a technical perspective, your API and documentation were on point! Very well done. Testimonial By Paul Colon
Clutch Platform testimonial

Valerie Vo

Sr. Product Manager

Amazing can-do attitudes, great partnership, and always leading with let's see how we can make this possible. Testimonial By Valerie Vo
Clutch Platform testimonial

Travis Carlson

Director of Marketing

Their expertise and commitment to our success goes beyond any vendor/partner relationship we ve experienced. We truly consider them part of our team. Testimonial By Travis Carlson
CUSTOMERS TESTIMONIALS
Clutch Platform testimonial

Paul Colon

IT Manager

From a technical perspective, your API and documentation were on point! Very well done. Testimonial By Paul Colon
Clutch Platform testimonial

Valerie Vo

Sr. Product Manager

Amazing can-do attitudes, great partnership, and always leading with let's see how we can make this possible. Testimonial By Valerie Vo
Clutch Platform testimonial

Travis Carlson

Director of Marketing

Their expertise and commitment to our success goes beyond any vendor/partner relationship we ve experienced. We truly consider them part of our team. Testimonial By Travis Carlson
 

Smithland Creates Powerful Customer Experiences by Moving from Siloed to Unified

Smithland unified its customer engagement by adopting Clutchs integrated retention marketing platform. The deployment replaced siloed systems with a centralized customer data platform, enabling advan...ced loyalty management, personalized offers, and seamless marketing orchestration. Smithland now leverages Clutchs tools to drive customer retention, improve offer ROI, and deliver tailored experiences across retail channels.

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A leading fashion retailer - Retail - Large

Clutch's gift card platform helped a leading fashion retailer launch an omni-channel gift card program. The solution integrated with Shopify+ and supported multiple currencies for global reach. Over ...1,500 gift cards were issued, with a 70% redemption rate in the first year and a $95 average issuance amount. Customers spent more than the card value, increasing order size and brand engagement. The program boosted brand awareness and loyalty across international markets.

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MillerHome Furniture - Retail

Clutch helped MillerHome Furniture boost customer engagement with its AI-driven retention platform. MillerHome used loyalty management and marketing orchestration tools, including SMS campaigns, to m...ake their loyalty programs more personal and effective. They launched creative campaigns like "Red Rovering" and "Don’t Use, Don’t Lose" to bring customers back and reward loyalty. As a result, MillerHome saw a 75% increase in revenue and a 52% rise in reward point redemptions year over year.

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National pet supply brand - Retail

Clutch helped a national pet supply brand launch an award-winning loyalty program. The brand faced challenges with customer retention and lacked data insights. Clutch's platform enabled the brand to ...personalize experiences using customer data. The program led to 573,000 households enrolled and 1,200 new households added daily. Customer engagement increased by 30% after the program started.

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A leading fashion retailer - Retail

Clutch's gift card platform helped a leading fashion retailer create an omni-channel gift card program. The retailer needed a solution that worked in stores and online, across many countries and curr...encies. Clutch integrated with Shopify+ to make buying and using gift cards easy everywhere. Over 1,500 gift cards were issued, with 70% redeemed in the first year and a $95 average issuance amount. The program increased order values, boosted engagement, and grew brand awareness.

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Foodland - Retail - Large

Clutch helped Foodland modernize its loyalty program with a customer data platform and marketing orchestration tools. Foodland saw a 65% increase in average order value when points were redeemed. 20%... of annual revenue now comes from email and SMS campaigns. The loyalty rewards redemption rate reached 70%. Foodland improved customer engagement and gained better insights into ROI with Clutch's analytics and AI-driven communications.

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lightning

Peers used Clutch Platform for loyalty management and engagement management

Clutch Platform Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.43/5

Read Reviews (2)
Analytics

4.71/5

Read Reviews (16)
Custom Reports

4.51/5

Read Reviews (35)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.43/5

Read Reviews (2)
Analytics

4.71/5

Read Reviews (16)
Custom Reports

4.51/5

Read Reviews (35)

Clutch Platform Integrations

Clutch Platform integrates with a wide range of software applications through its robust data import and export capabilities.

Data Import
Data Export

Software Failure Risk Guidance

?

for Clutch Platform

Overall Risk Meter

Low Medium High

Top Failure Risks for Clutch Platform

Clutch Holdings News

Partnership
 

Clutch and GoTab Partner to Deliver Seamless Guest Engagement Across Hospitality Brands - The Desert Sun

Clutch and GoTab have formed a partnership to enhance guest engagement for hospitality brands. This collaboration aims to integrate Clutch's retention marketing solutions with GoTab's technology to provide a seamless experience for guests.

Awards
 

Sequence Commerce Recognized with Multiple Clutch Awards

Sequence Commerce received multiple awards from Clutch in 2025, recognizing its excellence in Amazon advertising and ecommerce marketing. The Toronto-founded agency was honored across eight categories, highlighting its expertise in managing significant marketplace ad spend and delivering exceptional results for high-growth brands. CEO Alex Kung emphasized the team's mastery of Amazon's complex ecosystem, which has driven consistent client success.

Partnership
 

Clutch Welcomes WelbyHealth as a New Client

Clutch has announced a new collaboration with Welby Health, a leader in virtual care solutions. This partnership will leverage Clutch's AI-powered Retention, Loyalty, and Engagement Platform to enhance patient engagement and outcomes for Welby Health. The collaboration aims to boost enrollment in Welby programs, foster personalized patient communication, and improve adherence through customized content.

Product
 

IT News Online - Clutch Has Integrated With Shopify to Power CDP , AI Loyalty , and Retention Marketing for Omnichannel Retailers

Clutch has integrated its AI-powered Customer Data Platform with Shopify to enhance loyalty and retention marketing for omnichannel retailers, offering tools for customer insights, loyalty programs, and real-time offer management.

Clutch Holdings Profile

Company Name

Clutch Holdings

Company Website

https://www.clutch.com/

HQ Location

201 S Maple Way, Suite 250, Ambler, PA 19002, US

Employees

51-100

Social

Financials

SERIES B