Customer stories

Product Business Settings

Clutch Platform is popular in Non-Profit Organization Management, Apparel & Fashion, and Hospitality industries and is widely used by Enterprise, Small Business, and Mid Market.

Integrations

Marketing Automation
E-Commerce Software
Other

Clutch Platform Product Overview

Clutch leverages AI to transform retention marketing by tailoring consumer interactions to specific business needs. Its platform optimizes offers in real-time, helping businesses achieve sales targets swiftly while bolstering brand reputation. Clutch's AI-powered loyalty solutions enable businesses to change customer behavior through personalized strategies across all buying channels. The platform integrates customer data, loyalty management, and marketing orchestration, providing a seamless experience for customer activation and analytics. A unique feature is its ability to create individualized retention marketing experiences, driving behavioral change and boosting customer satisfaction. This comprehensive approach positions Clutch as a pivotal tool in customer loyalty management, offering businesses a competitive edge in retaining and engaging consumers effectively.

How satisfied the customers are with Clutch Platform use-cases

Reviews

"From a technical perspective, your API and documentation were on point! Very well done." - Paul Colon
"From the articulate customer-facing team to the service-oriented company culture, you guys do an awesome job." - Paul Grosch

Clutch Platform Customer Insights, Testimonials and Case Studies

CUSTOMERS TESTIMONIALS
Clutch Platform testimonial

Paul Colon

IT Manager

From a technical perspective, your API and documentation were on point! Very well done. Testimonial By Paul Colon
Clutch Platform testimonial

Paul Grosch

VP of IT

From the articulate customer-facing team to the service-oriented company culture, you guys do an awesome job. Testimonial By Paul Grosch
Clutch Platform testimonial

Travis Carlson

Director of Marketing

Their expertise and commitment to our success goes beyond any vendor/partner relationship we ve experienced. We truly consider them part of our team. Testimonial By Travis Carlson
CUSTOMERS TESTIMONIALS
Clutch Platform testimonial

Paul Colon

IT Manager

From a technical perspective, your API and documentation were on point! Very well done. Testimonial By Paul Colon
Clutch Platform testimonial

Paul Grosch

VP of IT

From the articulate customer-facing team to the service-oriented company culture, you guys do an awesome job. Testimonial By Paul Grosch
Clutch Platform testimonial

Travis Carlson

Director of Marketing

Their expertise and commitment to our success goes beyond any vendor/partner relationship we ve experienced. We truly consider them part of our team. Testimonial By Travis Carlson
 

Smithland Creates Powerful Customer Experiences by Moving from Siloed to Unified

Smithland unified its customer engagement by adopting Clutchs integrated retention marketing platform. The deployment replaced siloed systems with a centralized customer data platform, enabling advan...ced loyalty management, personalized offers, and seamless marketing orchestration. Smithland now leverages Clutchs tools to drive customer retention, improve offer ROI, and deliver tailored experiences across retail channels.

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Leading sporting goods company - Retail

Clutch loyalty program helped a leading sporting goods company in Town & Country, Missouri. The company wanted to increase customer visits and average order value. Clutch's customer data platform and... loyalty solution made it easy to capture and use customer data for targeted campaigns. Members in the loyalty program doubled their average order value. These members made up 63% of all customer spend and spent 40% more than non-members.

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A leading fashion retailer - Retail

Clutch's gift card platform helped a leading fashion retailer create an omni-channel gift card program. The retailer needed a solution that worked in stores and online, across many countries and curr...encies. Clutch integrated with Shopify+ to make buying and using gift cards easy everywhere. Over 1,500 gift cards were issued, with 70% redeemed in the first year and a $95 average issuance amount. The program increased order values, boosted engagement, and grew brand awareness.

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MillerHome Furniture and Ashley of Dubois - Retail - Medium

Clutch's AI-driven retention platform helped MillerHome Furniture and Ashley of Dubois boost revenue by 75% year-over-year. The company used loyalty management and marketing orchestration tools, incl...uding personalized SMS campaigns, to engage customers. Creative programs like "Red Rovering" and "Don’t Use, Don’t Lose" increased reward point redemptions by 52%. These efforts made loyalty programs more personal and effective, driving more store visits and purchases.

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The Honest Company - Retail - Large

Clutch Stored Value helped The Honest Company turn gift cards into a marketing tool. 95% of customers are now fully identified through digital accounts. Over 960,000 customers registered, and 92% of ...redemptions come from digital accounts. The Honest Company uses this data to personalize offers and boost loyalty. Customers who load funds into accounts spend more and redeem more often.

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Leading sporting goods company - Retail - Large

Clutch's loyalty program helped a leading sporting goods company double its average order value. The company wanted to use customer data to boost visit frequency and order size. Clutch's CDP and loya...lty solution enabled real-time, data-driven campaigns. Members spent 40% more and made up 63% of total spend. The loyalty program led to a 2X increase in average order value.

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lightning

Peers used Clutch Platform for loyalty management and engagement management

Clutch Platform Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.43/5

Read Reviews (2)
Analytics

4.71/5

Read Reviews (16)
Custom Reports

4.51/5

Read Reviews (35)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.43/5

Read Reviews (2)
Analytics

4.71/5

Read Reviews (16)
Custom Reports

4.51/5

Read Reviews (35)

Clutch Platform Integrations

Clutch Platform integrates with a wide range of software applications through its robust data import and export capabilities.

Data Import
Data Export

Software Failure Risk Guidance

?

for Clutch Platform

Overall Risk Meter

Low Medium High

Top Failure Risks for Clutch Platform

Clutch Holdings News

Partnership
 

Clutch and GoTab Partner to Deliver Seamless Guest Engagement Across Hospitality Brands - The Desert Sun

Clutch and GoTab have formed a partnership to enhance guest engagement for hospitality brands. This collaboration aims to integrate Clutch's retention marketing solutions with GoTab's technology to provide a seamless experience for guests.

Partnership
 

Clutch and GoTab Partner to Deliver Seamless Guest Engagement Across ...

Clutch and GoTab have formed a strategic partnership to enhance guest engagement for hospitality brands. This collaboration integrates Clutch's customer marketing technology with GoTab's commerce platform, enabling seamless guest interactions and personalized experiences. The integration has led to significant improvements in loyalty metrics for clients like The Fifty/50 Group, showcasing increased membership and revenue.

Awards
 

Sequence Commerce Recognized with Multiple Clutch Awards

Sequence Commerce received multiple awards from Clutch in 2025, recognizing its excellence in Amazon advertising and ecommerce marketing. The Toronto-founded agency was honored across eight categories, highlighting its expertise in managing significant marketplace ad spend and delivering exceptional results for high-growth brands. CEO Alex Kung emphasized the team's mastery of Amazon's complex ecosystem, which has driven consistent client success.

Partnership
 

Clutch Welcomes WelbyHealth as a New Client

Clutch has announced a new collaboration with Welby Health, a leader in virtual care solutions. This partnership will leverage Clutch's AI-powered Retention, Loyalty, and Engagement Platform to enhance patient engagement and outcomes for Welby Health. The collaboration aims to boost enrollment in Welby programs, foster personalized patient communication, and improve adherence through customized content.

Clutch Holdings Profile

Company Name

Clutch Holdings

Company Website

https://www.clutch.com/

HQ Location

201 S Maple Way, Suite 250, Ambler, PA 19002, US

Employees

51-100

Social

Financials

SERIES B