Clutch Platform Overview
This is a summary of the comprehensive capabilities and benefits of Clutch Platform based on over 308 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Clutch Platform, belong to a category of solutions that help Customer Loyalty Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Clutch Platform is right for your needs? Our Cuspera AI engine can evaluate how Clutch Platform fits your specific business needs, industry, and context. Get your personalized assessment report today.
Clutch Platform supports business activities such as:
- Loyalty Management
- Engagement Management
- Merchandising
- Campaign Management
- Referral Management
Clutch Platform can help you with many business goals, such as Enhance Customer Relationships, Acquire Customers, Increase Customer Life Time Value, Enter New Markets Internationally Or Locally, Build Brand Awareness, etc. It can help manage these activities if you use E-Mail Offline Promotions etc. for these needs. As a solution, Clutch Platform's capabilities include Personalization, Gamification, and Rewards.
Clutch Platform Non-Profit Organization Management Vertical is its biggest customer base.
Reviews
"From a technical perspective, your API and documentation were on point! Very well done. " - Paul Colon
Cuspera Reviews
17 buyers and buying teams have used Cuspera to assess how well Clutch Platform solved their Customer Loyalty Management needs. Cuspera uses 308 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Loyalty Management needs.
Business Priorities
Enhance Customer Relationships and Acquire Customers are the most popular business priorities peers achieved using Clutch Platform.
Use Cases
Peers recommend Loyalty Management , Engagement Management , Merchandising , as the business use cases that they have been most satisfied while using Clutch Platform.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Loyalty Management |
4.96/5 ★ |
"...Providing a rewards program for our loyal customers while obtaining new customers for our brand...." Peer review by Administrator |
| customise loyalty program |
4.84/5 ★ |
"...Retain high value customers and minimize churn with personalized customer loyalty programs that maximaixe the lifetime value of your best customers. ..." Loyalty Program Management |
| Engagement Management with E-Mail |
4.83/5 ★ |
"...Real time engagement is possible with fully integrated solutions for stored value, mobile, email and direct mail functionality...." Peer review from Clutch |
| engaging and following up |
4.81/5 ★ |
"...Real time engagement is possible with fully integrated solutions for stored value, mobile, email and direct mail functionality...." Peer review from Clutch |
| Merchandising with Offline, Promotions, Point Of Sale and On Premises |
4.61/5 ★ |
"...Stored value (physical & egift cards, promotions, merchandise credit - Currency management, cross location & franchise settlement...." Peer review |
| PEER EXPERIENCES | |
|---|---|
| Loyalty Management |
4.96/5 ★ |
"...Providing a rewards program for our loyal customers while obtaining new customers for our brand...." Peer review by Administrator |
|
| customise loyalty program |
4.96/5 ★ |
| Engagement Management with E-Mail |
4.83/5 ★ |
"...Real time engagement is possible with fully integrated solutions for stored value, mobile, email and direct mail functionality...." Peer review from Clutch |
|
| engaging and following up |
4.83/5 ★ |
| Merchandising with Offline, Promotions, Point Of Sale and On Premises |
4.61/5 ★ |
"...Stored value (physical & egift cards, promotions, merchandise credit - Currency management, cross location & franchise settlement...." Peer review |
|
19+ more Business Use Cases
Our AI advisor, Wyz, harnessed 308 insights from peers and experts to help you assess how these Clutch Platform use cases fit your Customer Loyalty Management needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
From a technical perspective, your API and documentation were on point! Very well done. Testimonial By Paul Colon |
|
From the articulate customer-facing team to the service-oriented company culture, you guys do an awesome job. Testimonial By Paul Grosch |
|
Amazing can-do attitudes, great partnership, and always leading with let's see how we can make this possible. Testimonial By Valerie Vo |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Paul Colon IT Manager |
From a technical perspective, your API and documentation were on point! Very well done. Testimonial By Paul Colon |
|
Paul Grosch VP of IT |
From the articulate customer-facing team to the service-oriented company culture, you guys do an awesome job. Testimonial By Paul Grosch |
|
Valerie Vo Sr. Product Manager |
Amazing can-do attitudes, great partnership, and always leading with let's see how we can make this possible. Testimonial By Valerie Vo |
Popular Business Setting
for Clutch Platform
Top Industries
- Non-Profit Organization Management
- Apparel & Fashion
- Hospitality
Popular in
- Enterprise
- Small Business
- Mid Market
Peers used Clutch Platform to Enhance customer relationships and Acquire customers
Peer and Expert Opinion on Features
for Clutch Platform
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (22) |
| Gamification | Read Reviews (9) |
| Rewards | Read Reviews (8) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (22) |
| Gamification | Read Reviews (9) |
| Rewards | Read Reviews (8) |
IT and Other Capabilities
for Clutch Platform
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (21) |
| Data Export | Read Reviews (5) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (21) |
| Data Export | Read Reviews (5) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Email Support | Read Reviews (14) |
| 24/7 Support | Read Reviews (18) |
| Chat Support | Read Reviews (2) |
| Phone Support | Read Reviews (2) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Email Support | Read Reviews (14) |
| 24/7 Support | Read Reviews (18) |
| Chat Support | Read Reviews (2) |
| Phone Support | Read Reviews (2) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (2) |
| Analytics | Read Reviews (16) |
| Custom Reports | Read Reviews (35) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (2) |
| Analytics | Read Reviews (16) |
| Custom Reports | Read Reviews (35) |
Software Failure Risk Guidance
?for Clutch Platform
Overall Risk Meter
Top Failure Risks for Clutch Platform
Vendor Profile Details
Company Name
Clutch Holdings
Company Website
https://www.clutch.com/HQ Location
201 S Maple Way, Suite 250, Ambler, PA 19002, US
Employees
51-100
Social
Financials
SERIES B
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