Clutch Platform Overview
Clutch leverages AI to transform retention marketing by tailoring consumer interactions to specific business needs. Its platform optimizes offers in real-time, helping businesses achieve sales targets swiftly while bolstering brand reputation. Clutch's AI-powered loyalty solutions enable businesses to change customer behavior through personalized strategies across all buying channels. The platform integrates customer data, loyalty management, and marketing orchestration, providing a seamless experience for customer activation and analytics. A unique feature is its ability to create individualized retention marketing experiences, driving behavioral change and boosting customer satisfaction. This comprehensive approach positions Clutch as a pivotal tool in customer loyalty management, offering businesses a competitive edge in retaining and engaging consumers effectively.
Use Cases
Customers recommend Loyalty Management, Engagement Management, Merchandising, as the business use cases that they have been most satisfied with while using Clutch Platform.
Business Priorities
Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Clutch Platform.
Clutch Platform Use-Cases and Business Priorities: Customer Satisfaction Data
Clutch Platform works with different mediums / channels such as E-Mail. Offline. Promotions etc.
Clutch Platform's features include Personalization, Gamification, and Rewards. and Clutch Platform support capabilities include Email Support, 24/7 Support, Chat Support, etc. also Clutch Platform analytics capabilities include Analytics, and Custom Reports.
Reviews
"From the articulate customer-facing team to the service-oriented company culture, you guys do an awesome job." - Paul Grosch
Clutch Platform, belong to a category of solutions that help Customer Loyalty Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Clutch-platform offers seamless AI-driven retention marketing, customer activation, and analytics. It unifies these functions into one cohesive platform for businesses.
Popular Business Setting
for Clutch Platform
Top Industries
- Non-Profit Organization Management
- Apparel & Fashion
- Hospitality
Popular in
- Enterprise
- Small Business
- Mid Market
Clutch Platform is popular in Non-Profit Organization Management, Apparel & Fashion, and Hospitality and is widely used by Enterprise, Small Business, and Mid Market.
Comprehensive Insights on Clutch Platform Use Cases
How does Clutch Platform address your Loyalty Management Challenges?
How can Clutch Platform enhance your Engagement Management process?
How can Clutch Platform enhance your Merchandising process?
How can Clutch Platform optimize your Campaign Management Workflow?
17 buyers and buying teams have used Cuspera to assess how well Clutch Platform solved their Customer Loyalty Management needs. Cuspera uses 308 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Loyalty Management needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
From the articulate customer-facing team to the service-oriented company culture, you guys do an awesome job. Testimonial By Paul Grosch |
|
From a technical perspective, your API and documentation were on point! Very well done. Testimonial By Paul Colon |
|
Their expertise and commitment to our success goes beyond any vendor/partner relationship we ve experienced. We truly consider them part of our team. Testimonial By Travis Carlson |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Paul Grosch VP of IT |
From the articulate customer-facing team to the service-oriented company culture, you guys do an awesome job. Testimonial By Paul Grosch |
|
Paul Colon IT Manager |
From a technical perspective, your API and documentation were on point! Very well done. Testimonial By Paul Colon |
|
Travis Carlson Director of Marketing |
Their expertise and commitment to our success goes beyond any vendor/partner relationship we ve experienced. We truly consider them part of our team. Testimonial By Travis Carlson |
Case Studies
CASE STUDY Smithland
CASE STUDY VIP Auto
CASE STUDY Marcus Theatres
CASE STUDY National pet supply brand
CASE STUDY The Honest Company
CASE STUDY MillerHome Furniture
Peers used Clutch Platform for loyalty management and engagement management
Clutch Platform Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (2) |
| Analytics | Read Reviews (16) |
| Custom Reports | Read Reviews (35) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (2) |
| Analytics | Read Reviews (16) |
| Custom Reports | Read Reviews (35) |
Clutch Platform Integrations
Clutch Platform integrates with a wide range of software applications through its robust data import and export capabilities.
Software Failure Risk Guidance
?for Clutch Platform
Overall Risk Meter
Top Failure Risks for Clutch Platform
Clutch Holdings News
Sequence Commerce Recognized with Multiple Clutch Awards
Sequence Commerce received multiple awards from Clutch in 2025, recognizing its excellence in Amazon advertising and ecommerce marketing. The Toronto-founded agency was honored across eight categories, highlighting its expertise in managing significant marketplace ad spend and delivering exceptional results for high-growth brands. CEO Alex Kung emphasized the team's mastery of Amazon's complex ecosystem, which has driven consistent client success.
Clutch Welcomes WelbyHealth as a New Client
Clutch has announced a new collaboration with Welby Health, a leader in virtual care solutions. This partnership will leverage Clutch's AI-powered Retention, Loyalty, and Engagement Platform to enhance patient engagement and outcomes for Welby Health. The collaboration aims to boost enrollment in Welby programs, foster personalized patient communication, and improve adherence through customized content.
Smithland Creates Powerful Customer Experiences by Moving from Siloed to Unified
Smithland unified its customer engagement by adopting Clutchs integrated retention marketing platform. The deployment replaced siloed systems with a centralized customer data platform, enabling advanced loyalty management, personalized offers, and seamless marketing orchestration. Smithland now leverages Clutchs tools to drive customer retention, improve offer ROI, and deliver tailored experiences across retail channels.
IT News Online - Clutch Has Integrated With Shopify to Power CDP , AI Loyalty , and Retention Marketing for Omnichannel Retailers
Clutch has integrated its AI-powered Customer Data Platform with Shopify to enhance loyalty and retention marketing for omnichannel retailers, offering tools for customer insights, loyalty programs, and real-time offer management.
Clutch Holdings Profile
Company Name
Clutch Holdings
Company Website
https://www.clutch.com/HQ Location
201 S Maple Way, Suite 250, Ambler, PA 19002, US
Employees
51-100
Social
Financials
SERIES B
