Cheetah Experiences Overview

Cheetah-experiences offers personalized customer engagement using Marigold Grow, while Marigold Engage+ provides comprehensive marketing solutions. Customer loyalty and data-driven insights are enhanced.

Use Cases

Customers recommend Engagement Management, Campaign Management, Proposal & Quote Management, as the business use cases that they have been most satisfied with while using Cheetah Experiences.

Other use cases:

  • Sending & Publishing Communications
  • Advertisement
  • Personalized Marketing
  • Influencer Marketing
  • Social Media Marketing
  • Lead Qualification
  • Channel Marketing
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Improve Brand Engagement are the most popular business priorities that customers and associates have achieved using Cheetah Experiences.

Other priorities:

  • Increase Sales & Revenue
  • Enter New Markets Internationally Or Locally
  • Launch New Products
  • Build Brand Awareness
See all business priorities See less business priorities

Cheetah Experiences Use-Cases and Business Priorities: Customer Satisfaction Data

Cheetah Experiences works with different mediums / channels such as Social Media. Facebook. and E-Mail.

Cheetah Experiences's features include Personalization, Gamification, and Contests/Quizes. and Cheetah Experiences support capabilities include 24/7 Support, Email Support, Chat Support, etc. also Cheetah Experiences analytics capabilities include Custom Reports, and Analytics.

Reviews

"The ability to plug and play Cheetah Experiences, knowing that it's going to work consistently with our platform...has led us to be more efficient and allowed us to think tactically about how we can make it engaging as well as effective." - Dale Ksionzyk

Cheetah Experiences, Quadient CCM platform, Contentsquare, Whatfix, RapidSpike, etc., all belong to a category of solutions that help Digital Experience Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Cheetah Experiences

Top Industries

  • Marketing and Advertising

Popular in

  • Small Business
  • Enterprise

Cheetah Experiences is popular in Marketing And Advertising, and is widely used by Small Business, and Enterprise,

Cheetah Experiences Customer wins, Customer success stories, Case studies

What solutions does Cheetah Experiences provide for Engagement Management?

What Are the key features of Cheetah Experiences for Campaign Management?

What benefits does Cheetah Experiences offer for Proposal & Quote Management?

How does Cheetah Experiences facilitate Sending & Publishing Communications?

9 buyers and buying teams have used Cuspera to assess how well Cheetah Experiences solved their Digital Experience Platform needs. Cuspera uses 238 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Digital Experience Platform needs.

CUSTOMERS TESTIMONIALS
Cheetah Experiences testimonial

Dale Ksionzyk

Global Digital Strategy Lead

General Mills

The ability to plug and play Cheetah Experiences, knowing that it's going to work consistently with our platform...has led us to be more efficient and allowed us to think tactically about how we can make it engaging as well as effective. Testimonial By Dale Ksionzyk
CUSTOMERS TESTIMONIALS
Cheetah Experiences testimonial

Dale Ksionzyk

Global Digital Strategy Lead

General Mills

The ability to plug and play Cheetah Experiences, knowing that it's going to work consistently with our platform...has led us to be more efficient and allowed us to think tactically about how we can make it engaging as well as effective. Testimonial By Dale Ksionzyk

Smartbox Group - Consumer Goods

Smartbox Group wanted to increase engagement and sales during slow months. They aimed to create fun content and get more people to sign up for their newsletter. They also wanted to learn more about t...heir customers. Their goal was to make people feel good about Smartbox in the summer. They used interactive experiences to reach these goals.

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Fleet Feet - Retail

Fleet Feet wanted to build stronger customer loyalty as technology and consumer expectations changed. They introduced a 3D foot scanning technology and launched a new ecommerce site and mobile app. T...he app collects purchase and fitness data to offer personalized experiences and rewards. Customers can earn points for purchases, reviews, and attending events, and redeem them for merchandise and sweepstakes. As a result, Fleet Feet grew its loyalty program to 3 million members, gained 10,000 new app downloads per month, and achieved a 93% Net Promoter Score.

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Fleet Feet - Retail

Fleet Feet wanted to build stronger customer loyalty as technology and consumer needs changed. They introduced a 3D foot scanning tool and launched a new website and app. The app collects customer da...ta and lets users earn points for purchases, reviews, and event participation. Customers can redeem points for rewards. The program grew to 3 million members, with 10,000 new app downloads each month and a 93% Net Promoter Score.

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A world-renowned high-street bank (retail arm) - Banking

Cheetah Digital by Marigold helped a leading high-street bank improve digital communication during the Covid-19 crisis. The bank used Cheetah Digital's messaging solution to set up crisis communicati...ons within 24 hours of lockdown. Personalized email and SMS increased open rates. Email content creation time dropped from 2 weeks to 1 hour. The solution supported the bank's retail division and helped meet key business goals.

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Air Wick - Consumer Goods

Marigold Grow helped Air Wick improve product research with a personalized questionnaire campaign. Air Wick wanted to target millennials and needed better ways to collect customer input for new fragr...ances. The brand replaced slow, expensive offline research with Marigold Grow's online tools. The campaign let users create or personalize scents and share feedback. Air Wick received 15,000 campaign responses and built a strong email opt-in list. This new approach gave Air Wick valuable data for product development and future marketing.

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Bakers Delight - Restaurants

Cheetah Digital by Marigold helped Bakers Delight launch the Dough Getters loyalty program. Bakers Delight wanted to increase customer visits and attract new buyers. The new program replaced a 20-yea...r-old stamp card system. Customers could join and earn rewards in-store or online. After the rollout, Bakers Delight saw basket size grow by more than 20%. The program made it easy for customers to get rewards and for the company to track customer behavior.

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lightning

Peers used Cheetah Experiences for engagement management and campaign management

Cheetah Experiences Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.44/5 ★

Read Reviews (13)
Analytics

4.20/5 ★

Read Reviews (9)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.44/5 ★

Read Reviews (13)
Analytics

4.20/5 ★

Read Reviews (9)

Software Failure Risk Guidance

?

for Cheetah Experiences

Overall Risk Meter

Low Medium High

Top Failure Risks for Cheetah Experiences

Cheetah Digital by Marigold Profile

Company Name

Cheetah Digital by Marigold

HQ Location

72 W Adams St, Floor 8, Chicago, Illinois 60603, US

Employees

1001-5000

Social

Financials

M&A