C3 CRM™ Overview

C3 AI CRM enhances CRM solutions with AI for better revenue forecasting and management. Get improved insights and efficiency by integrating this advanced technology.

Use Cases

Customers recommend Engagement Management, Identify Target Customers, Onboarding, as the business use cases that they have been most satisfied with while using C3 CRM™.

Other use cases:

  • Forecasting
  • Segmentation And Targeting
  • Collaboration
  • Lead Qualification: Technographic
  • Social Media Analytics
  • Rating And Review Management
  • Sending & Publishing Communications
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Improve Efficiency are the most popular business priorities that customers and associates have achieved using C3 CRM™.

Other priorities:

  • Acquire Customers
  • Increase Sales & Revenue
  • Improve Consistency
  • Scale Best Practices
  • Improve Visibility
  • Improve ROI
  • Increase Customer Life Time Value
See all business priorities See less business priorities

C3 CRM™ Use-Cases and Business Priorities: Customer Satisfaction Data

C3 CRM™ works with different mediums / channels such as E-Mail,

C3 CRM™'s features include Alerts: Popups & Notifications, Micro Customer Segmenting, and Personalization.

Reviews

"We identified over 12 use cases that we can use the C3 AI Suite for." - Massimiliano Geirola

C3 CRM™, 1crm, Efficy CRM, Keap CRM, EngageBay Marketing, etc., all belong to a category of solutions that help CRM All-in-One. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for C3 CRM™

Top Industries

  • Utilities
  • Oil & Energy
  • Education

Popular in

C3 CRM™ is popular in Utilities, Oil & Energy, and Education and is widely used by

Comprehensive Insights on C3 CRM™ Use Cases

How efficiently Does C3 CRM™ manage your Engagement Management?

C3 CRM Engagement Management facilitates customer engagement, allowing companies to segment customers based on data-driven profiles and personalize interactions. This system aggregates data from various sources to enable comprehensive customer engagement and reporting. Through personalized interactions and targeted communication, companies can drive customer participation in programs and enhance energy efficiency efforts.
"...Eversource managers use C3 AI Customer Engagement and C3 AI Intelligence to access and report on customer data...." Case Study Eversource

How does C3 CRM™ address your Identify Target Customers Challenges?

C3 CRM provides targeted customer insights. The platform offers personalized energy reports and tailored recommendations. This enables businesses to deliver targeted customer experiences.
"...By providing customers with highly targeted insights and information, Eversource provides its customers with highly targeted insights and information about their energy use, tailored recommendations for saving energy, and details on available rebates to help them meet their energy savings goals...." Case Study Eversource

How does C3 CRM™ facilitate Onboarding?

What makes C3 CRM™ ideal for Forecasting?

How does C3 CRM™ facilitate Segmentation And Targeting?

20+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well C3 CRM™ solved their CRM All-in-One needs. Cuspera uses 512 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM All-in-One needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
C3 CRM™ testimonial

Massimiliano Geirola

Executive Program Manager

BGP

We identified over 12 use cases that we can use the C3 AI Suite for. Testimonial By Massimiliano Geirola
C3 CRM™ testimonial

Holger Mueller

Vice President and Principal Analyst

Constellation Research

The unique thing is to start with the data first and use the type system to be able to make sense of the data faster. That is what sets C3.ai completely apart from anybody else. Testimonial By Holger Mueller
C3 CRM™ testimonial

Nan Boden

Head of Global Technology Partnerships

Google Cloud

We’re excited to bring the intelligence of Google Cloud to IoT through our work with partners like C3.ai. Bringing advanced AI and machine learning capabilities to IoT can unlock powerful insights for customers. C3.ai’s expertise in industries like manufacturing, retail, financial services and more... will be a tremendous asset to help customers do just that.

Testimonial By Nan Boden
CUSTOMERS TESTIMONIALS
C3 CRM™ testimonial

Massimiliano Geirola

Executive Program Manager

BGP

We identified over 12 use cases that we can use the C3 AI Suite for. Testimonial By Massimiliano Geirola
C3 CRM™ testimonial

Holger Mueller

Vice President and Principal Analyst

Constellation Research

The unique thing is to start with the data first and use the type system to be able to make sense of the data faster. That is what sets C3.ai completely apart from anybody else. Testimonial By Holger Mueller
C3 CRM™ testimonial

Nan Boden

Head of Global Technology Partnerships

Google Cloud

We’re excited to bring the intelligence of Google Cloud to IoT through our work with partners like C3.ai. Bringing advanced AI and machine learning capabilities to IoT can unlock powerful insights for customers. C3.ai’s expertise in industries like manufacturing, retail, financial services and more... will be a tremendous asset to help customers do just that.

Testimonial By Nan Boden

Case Studies

COMPANY CASE STUDIES
C3 CRM™ case study
Case Study ENGIE

Global 100 Enterprise-Wide Digital Transformation

Read More
C3 CRM™ case study
Case Study Global Oil and Gas

Global Oil & Gas Leader Leverages the BHC3 AI Suite

Read More
C3 CRM™ case study
Case Study U.S. Air Force

AI for Aircraft Readiness for the U.S. Department of Defense

Read More

Video

C3 AI CRM

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Frequently Asked Questions(FAQ)

for C3 CRM™

What is C3 CRM™?

C3 CRM is a real-time predictive customer relationship management (CRM) application that leverages real-time machine learning and AI to generate recommendations that drive operational excellence and profitability across sales, marketing, and customer service. It helps to enhance customer relationships, scale best practices, and increase sales and revenue.

It pursues the highest-value sales opportunities using AI-based predictions including closure likelihood, expected revenue, product preferences, and key decision-maker contacts. It also prioritizes high-yield sales prospects that match the target profile from C3 AI CRM’s proprietary prospect-ranking system and predicts the lifetime value of leads as they arrive in the CRM system to evaluate the meeting quality standards.

Features of C3 CRM are improved forecast accuracy that automatically updates in near real-time, dynamically predict lead quality, lifetime value, and churn likelihood to reduce the cost of acquisition and improve conversion, predict propensity to buy, the likelihood of closure, product preferences, and deal risks, and recommend the best actions to sales representatives and many more.

What is C3 CRM™ used for?

C3 CRM™ is a CRM All-in-One Software mainly used by its customers to Enhance Customer Relationships and Improve Efficiency by Engagement Management, Identify Target Customers and Onboarding .

What are the top features of C3 CRM™?

Alerts: popups & Notifications, Micro customer segmenting and Personalization are some of the top features of C3 CRM™.

Who uses C3 CRM™?

C3 CRM™ is used by Utilities, Oil & Energy and Education among other industries.

What are C3 CRM™ alternatives?

1Crm, Efficy CRM, Keap CRM and EngageBay Marketing are popular alternatives for C3 CRM™.

Where is C3 CRM™ located?

C3 CRM™ is headquartered at 1300 Seaport Blvd., Suite 500, Redwood City, CA 94063, US.
lightning

Peers used C3 CRM™ for engagement management and identify target customers

C3 CRM™ Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.36/5

Read Reviews (152)
Custom Reports

4.42/5

Read Reviews (76)
Analytics

4.37/5

Read Reviews (61)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.36/5

Read Reviews (152)
Custom Reports

4.42/5

Read Reviews (76)
Analytics

4.37/5

Read Reviews (61)

Software Failure Risk Guidance

?

for C3 CRM™

Overall Risk Meter

Low Medium High

Top Failure Risks for C3 CRM™

C3iot Profile

Company Name

C3iot

Company Website

https://c3.ai/

HQ Location

1300 Seaport Blvd., Suite 500, Redwood City, CA 94063, US

Employees

201-500

Social

Financials

NA