C3 CRM™ Overview
C3 AI CRM enhances CRM solutions with AI for better revenue forecasting and management. Get improved insights and efficiency by integrating this advanced technology.
Use Cases
Customers recommend Engagement Management, Identify Target Customers, Onboarding, as the business use cases that they have been most satisfied with while using C3 CRM™.
Business Priorities
Enhance Customer Relationships and Improve Efficiency are the most popular business priorities that customers and associates have achieved using C3 CRM™.
C3 CRM™ Use-Cases and Business Priorities: Customer Satisfaction Data
C3 CRM™ works with different mediums / channels such as E-Mail.
C3 CRM™'s features include Alerts: Popups & Notifications, Micro Customer Segmenting, and Personalization. and C3 CRM™ support capabilities include AI Powered, 24/7 Support, Email Support, etc. also C3 CRM™ analytics capabilities include Custom Reports, and Analytics.
Reviews
"I can buy all the parts, put them together, and try to build a computer, or I could go to an Apple Store and have a computer that works on day one. In more than one way, that's what we're seeing from your platform." - Roshan Shah
Peer review evidence (same sources as the product rating summary)
"...We’ve been engaged with the C3.ai team to figure out better processes and make user-friendly applications that enable our data scientists to draw insights and conclusions to drive outcomes...." Testimonial by Henry Chang, 3M
"...By providing customers with highly targeted insights and information, Eversource provides its customers with highly targeted insights and information about their energy use, tailored recommendations for saving energy, and details on available rebates to help them meet their energy savings goals...." Case Study Eversource
"...Developed a machine learning/AI algorithm to compute part-level demand forecasts based on production orders and assemblies, traversing multi-level, time-varying BOM files...." Case Study Fortune 200 Manufacturing
C3 CRM™, HoneyBook, The Flybook, 1crm, webCRM, etc., all belong to a category of solutions that help CRM All-in-One. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for C3 CRM™
Top Industries
- Utilities
- Oil & Energy
- Education
Popular in
C3 CRM™ is popular in Utilities, Oil & Energy, and Education and is widely used by
C3 CRM™ Customer wins, Customer success stories, Case studies
How does C3 CRM™ address your Engagement Management Challenges?
How can C3 CRM™ enhance your Identify Target Customers process?
How can C3 CRM™ enhance your Onboarding process?
What makes C3 CRM™ ideal for Forecasting?
What makes C3 CRM™ ideal for Segmentation And Targeting?
11 buyers and buying teams have used Cuspera to assess how well C3 CRM™ solved their CRM All-in-One needs. Cuspera uses 512 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM All-in-One needs.
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
I can buy all the parts, put them together, and try to build a computer, or I could go to an Apple Store and have a computer that works on day one. In more than one way, that's what we're seeing from your platform. Testimonial By Roshan Shah |
|
We elected to work with C3 because of their ability to virtualize data with Virtual Data Lake and because of model management and model lifecycle. Testimonial By Dylan Dias |
|
The ability to keep assets in the field longer provides capability that can ultimately save lives. Testimonial By David A |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Roshan Shah VP, Collaboration & Support Center Operations Georgia Pacific |
I can buy all the parts, put them together, and try to build a computer, or I could go to an Apple Store and have a computer that works on day one. In more than one way, that's what we're seeing from your platform. Testimonial By Roshan Shah |
|
Dylan Dias Chief Executive Officer Neal Analytics |
We elected to work with C3 because of their ability to virtualize data with Virtual Data Lake and because of model management and model lifecycle. Testimonial By Dylan Dias |
|
David A Vice President, C2, Space and Intelligence, Defense and Civil Solutions Raytheon Technologies |
The ability to keep assets in the field longer provides capability that can ultimately save lives. Testimonial By David A |
Shell - Energy - Very Large
C3.ai (AI) Expands Shell Partnership For Agent Based Asset Management
Shell - Energy - Very Large
How C3 AI agents will automate predictive maintenance for Shell
C3 AI CRM
Frequently Asked Questions(FAQ)
for C3 CRM™
What is C3 CRM™?
C3 CRM is a real-time predictive customer relationship management (CRM) application that leverages real-time machine learning and AI to generate recommendations that drive operational excellence and profitability across sales, marketing, and customer service. It helps to enhance customer relationships, scale best practices, and increase sales and revenue.
It pursues the highest-value sales opportunities using AI-based predictions including closure likelihood, expected revenue, product preferences, and key decision-maker contacts. It also prioritizes high-yield sales prospects that match the target profile from C3 AI CRM’s proprietary prospect-ranking system and predicts the lifetime value of leads as they arrive in the CRM system to evaluate the meeting quality standards.
Features of C3 CRM are improved forecast accuracy that automatically updates in near real-time, dynamically predict lead quality, lifetime value, and churn likelihood to reduce the cost of acquisition and improve conversion, predict propensity to buy, the likelihood of closure, product preferences, and deal risks, and recommend the best actions to sales representatives and many more.
What is C3 CRM™ used for?
What are the top features of C3 CRM™?
Who uses C3 CRM™?
What are C3 CRM™ alternatives?
Where is C3 CRM™ located?
Peers used C3 CRM™ for engagement management and identify target customers
C3 CRM™ Competitors
C3 CRM™ Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (152) |
| Custom Reports | Read Reviews (76) |
| Analytics | Read Reviews (61) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (152) |
| Custom Reports | Read Reviews (76) |
| Analytics | Read Reviews (61) |
Software Failure Risk Guidance
?for C3 CRM™
Overall Risk Meter
Top Failure Risks for C3 CRM™
C3.ai, Inc. News
C3.ai (AI) Fiscal Fourth Quarter and Full Year 2026 Earnings Recap ...
C3.ai reported fiscal Q4 2026 revenue of $51.60 million, aligning with expectations but showing a significant year-over-year decline. GAAP earnings per share improved to -$0.33, surpassing estimates. The company continues to face substantial operating losses amid restructuring efforts aimed at improving profitability.
C3.ai, Inc.: C3 AI Board Member Jim Hagemann Snabe Appointed European ...
Jim Hagemann Snabe, a board member of C3 AI, has been appointed as Special Envoy for Industrial AI by the European Commission. He will advise on AI infrastructure and applications across industries, taking a leave of absence from C3 AI during his tenure.
C3.ai Director Jim Snabe Takes Leave Amid EU Role
C3.ai director Jim H. Snabe has taken a leave of absence from the board and his advisory role to the CEO, following his appointment as Special Envoy to the European Commission for Industrial AI. During his leave, he will not participate in board activities, and the board size is temporarily reduced.
Jim H. Snabe takes leave from C3.ai board to serve as ...
Jim H. Snabe, a director and special advisor at C3.ai, is taking a leave of absence to serve as Special Envoy to the European Commission for Industrial AI. His leave began on June 11, 2026, and he will not stand for re-election at the 2026 annual meeting. The board is temporarily reduced from twelve to eleven directors.
C3.ai, Inc. Profile
Company Name
C3.ai, Inc.
Company Website
//c3.aiHQ Location
1300 Seaport Blvd., Suite 500, Redwood City, CA 94063, US
Employees
201-500
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