C3 CRM™ Overview

This is a summary of the comprehensive capabilities and benefits of C3 CRM™ based on over 512 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

C3 CRM™, 1crm, Efficy CRM, Keap CRM, EngageBay Marketing, etc., all belong to a category of solutions that help CRM All-in-One. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if C3 CRM™ is right for your needs? Our Cuspera AI engine can evaluate how C3 CRM™ fits your specific business needs, industry, and context. Get your personalized assessment report today.

C3 CRM™ supports business activities such as:

  • Engagement Management
  • Identify Target Customers
  • Training & Onboarding
  • Forecasting
  • Segmentation And Targeting

C3 CRM™ can help you with many business goals, such as Enhance Customer Relationships, Improve Efficiency, Acquire Customers, Increase Sales & Revenue, Improve Consistency, etc. It can help manage these activities if you use E-Mail for these needs. As a solution, C3 CRM™'s capabilities include Alerts: Popups & Notifications, Micro Customer Segmenting, and Personalization.

C3 CRM™ Utilities Vertical is its biggest customer base.

Reviews

"C3.ai is a remarkable example of the cross-fertilization between the knowledge and enterprise sectors as it pioneers new technologies in the management of the domestic power grid. " - Phil Scanlan

Reviews

"...C3 Transform has provided a great amount of context and a lot of information on how others are engaged with C3.ai's products...." Testimonial by Kara Marshall, Supervisor Energy Efficiency Business Intelligence Analytics, Eversource

Cuspera Reviews

11 buyers and buying teams have used Cuspera to assess how well C3 CRM™ solved their CRM All-in-One needs. Cuspera uses 512 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM All-in-One needs.

Business Priorities

Enhance Customer Relationships and Improve Efficiency are the most popular business priorities peers achieved using C3 CRM™.

Other priorities:

  • Acquire Customers
  • Increase Sales & Revenue
  • Improve Consistency
  • Scale Best Practices
  • Improve Visibility
  • Improve ROI
  • Increase Customer Life Time Value
See all business priorities See less business priorities

Use Cases

Peers recommend Engagement Management , Identify Target Customers , Training & Onboarding , as the business use cases that they have been most satisfied while using C3 CRM™.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Engagement Management

4.75/5

Read Reviews (31)

"...C3 Transform has provided a great amount of context and a lot of information on how others are engaged with C3.ai's products...."
engaging and following up

4.65/5

Read Reviews (17)

"...We’ve been engaged with the C3.ai team to figure out better processes and make user-friendly applications that enable our data scientists to draw insights and conclusions to drive outcomes...."
Identify Target Customers with E-Mail

4.52/5

Read Reviews (9)

"...By providing customers with highly targeted insights and information, Eversource provides its customers with highly targeted insights and information about their energy use, tailored recommendations for saving energy, and details on available rebates to help them meet their energy savings goals...." Case Study Eversource
Training & Onboarding

4.15/5

Read Reviews (7)

"...BakerHughesC3.ai worked with the oil and gas producer to establish a global Center of Excellence with two development teams spread across four different countries...." Case Study Global Oil and Gas
PEER EXPERIENCES
Engagement Management

4.75/5

Read Reviews (31)

"...C3 Transform has provided a great amount of context and a lot of information on how others are engaged with C3.ai's products...." Testimonial by Kara Marshall, Supervisor Energy Efficiency Business Intelligence Analytics, Eversource
engaging and following up

4.75/5

Read Reviews (17)

Identify Target Customers with E-Mail

4.52/5

Read Reviews (9)

"...By providing customers with highly targeted insights and information, Eversource provides its customers with highly targeted insights and information about their energy use, tailored recommendations for saving energy, and details on available rebates to help them meet their energy savings goals...." Case Study Eversource
Training & Onboarding

4.15/5

Read Reviews (7)

"...BakerHughesC3.ai worked with the oil and gas producer to establish a global Center of Excellence with two development teams spread across four different countries...." Case Study Global Oil and Gas

20+ more Business Use Cases

Our AI advisor, Wyz, harnessed 512 insights from peers and experts to help you assess how these C3 CRM™ use cases fit your CRM All-in-One needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS

Phil Scanlan

Founder

Australian American Leadership Dialogue

C3.ai is a remarkable example of the cross-fertilization between the knowledge and enterprise sectors as it pioneers new technologies in the management of the domestic power grid. Testimonial By Phil Scanlan

Fabio Veronese

Head of Infrastructure & Networks Digital Hub

ENEL

With C3.ai, we embarked on a platform journey – a widespread adoption of the platform-based model for machine learning and artificial intelligence. Testimonial By Fabio Veronese

Michael Butts

Director, Business Transformation

BGE

We are already experiencing the enormous business value we can get from exploiting smart meter data and leveraging the potential of big data analytics tools. C3.ai’s energy applications have allowed BGE to use smart grid data more efficiently and effectively in order to optimize business processes ...and improve safety and reliability, while delivering clear business value. We look forward to building on this success.

Testimonial By Michael Butts
CUSTOMERS TESTIMONIALS

Phil Scanlan

Founder

Australian American Leadership Dialogue

C3.ai is a remarkable example of the cross-fertilization between the knowledge and enterprise sectors as it pioneers new technologies in the management of the domestic power grid. Testimonial By Phil Scanlan

Fabio Veronese

Head of Infrastructure & Networks Digital Hub

ENEL

With C3.ai, we embarked on a platform journey – a widespread adoption of the platform-based model for machine learning and artificial intelligence. Testimonial By Fabio Veronese

Michael Butts

Director, Business Transformation

BGE

We are already experiencing the enormous business value we can get from exploiting smart meter data and leveraging the potential of big data analytics tools. C3.ai’s energy applications have allowed BGE to use smart grid data more efficiently and effectively in order to optimize business processes ...and improve safety and reliability, while delivering clear business value. We look forward to building on this success.

Testimonial By Michael Butts

Case Studies

COMPANY CASE STUDIES
Case Study Fortune 100 technology

Execute Energy and Sustainability Management Solutions

Read More
Case Study ENEL

Largest Production Deployment of AI and IoT Applications

Read More
Case Study Fortune 200 Manufacturing

Optimize inventory levels for a $30B global discrete manufacturer

Read More

Frequently Asked Questions(FAQ)

for C3 CRM™

What is C3 CRM™?

C3 CRM is a real-time predictive customer relationship management (CRM) application that leverages real-time machine learning and AI to generate recommendations that drive operational excellence and profitability across sales, marketing, and customer service. It helps to enhance customer relationships, scale best practices, and increase sales and revenue.

What is C3 CRM™ used for?

C3 CRM™ is a CRM All-in-One Software mainly used by its customers to Enhance Customer Relationships and Improve Efficiency by Engagement Management, Identify Target Customers and Training & Onboarding .

What are the top features of C3 CRM™?

Alerts: popups & Notifications, Micro customer segmenting and Personalization are some of the top features of C3 CRM™.

Who uses C3 CRM™?

C3 CRM™ is used by Utilities, Oil & Energy and Education among other industries.

What are C3 CRM™ alternatives?

1Crm, Efficy CRM, Keap CRM and EngageBay Marketing are popular alternatives for C3 CRM™.

Where is C3 CRM™ located?

C3 CRM™ is headquartered at 1300 Seaport Blvd., Suite 500, Redwood City, CA 94063, US.

Popular Business Setting

for C3 CRM™

Top Industries

  • Utilities
  • Oil & Energy
  • Education

Popular in

Peers used C3 CRM™ to Enhance customer relationships and Improve efficiency

Peer and Expert Opinion on Features

for C3 CRM™

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Alerts: popups & Notifications

4.19/5

Read Reviews (8)
Micro customer segmenting

4.32/5

Read Reviews (7)
Personalization

4.14/5

Read Reviews (6)
FEATURES RATINGS AND REVIEWS
Alerts: popups & Notifications

4.19/5

Read Reviews (8)
Micro customer segmenting

4.32/5

Read Reviews (7)
Personalization

4.14/5

Read Reviews (6)

IT and Other Capabilities

for C3 CRM™

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.48/5

Read Reviews (36)
Data Export

4.17/5

Read Reviews (15)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.48/5

Read Reviews (36)
Data Export

4.17/5

Read Reviews (15)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.21/5

Read Reviews (19)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.21/5

Read Reviews (19)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.36/5

Read Reviews (152)
Custom Reports

4.42/5

Read Reviews (76)
Analytics

4.37/5

Read Reviews (61)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.36/5

Read Reviews (152)
Custom Reports

4.42/5

Read Reviews (76)
Analytics

4.37/5

Read Reviews (61)

Software Failure Risk Guidance

?

for C3 CRM™

Overall Risk Meter

Low Medium High

Top Failure Risks for C3 CRM™

Vendor Profile Details

Company Name

C3iot

Company Website

https://c3.ai/

HQ Location

1300 Seaport Blvd., Suite 500, Redwood City, CA 94063, US

Employees

201-500

Social

Financials

NA