C3 CRM™ Overview

C3 AI CRM enhances CRM solutions with AI for better revenue forecasting and management. Get improved insights and efficiency by integrating this advanced technology.

Use Cases

Customers recommend Engagement Management, Identify Target Customers, Onboarding, as the business use cases that they have been most satisfied with while using C3 CRM™.

Other use cases:

  • Forecasting
  • Segmentation And Targeting
  • Collaboration
  • Lead Qualification: Technographic
  • Social Media Analytics
  • Rating And Review Management
  • Sending & Publishing Communications
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Improve Efficiency are the most popular business priorities that customers and associates have achieved using C3 CRM™.

Other priorities:

  • Acquire Customers
  • Increase Sales & Revenue
  • Improve Consistency
  • Scale Best Practices
  • Improve Visibility
  • Improve ROI
  • Increase Customer Life Time Value
See all business priorities See less business priorities

C3 CRM™ Use-Cases and Business Priorities: Customer Satisfaction Data

C3 CRM™ works with different mediums / channels such as E-Mail.

C3 CRM™'s features include Alerts: Popups & Notifications, Micro Customer Segmenting, and Personalization. and C3 CRM™ support capabilities include AI Powered, 24/7 Support, Email Support, etc. also C3 CRM™ analytics capabilities include Custom Reports, and Analytics.

Reviews

"C3.ai is clearly one of the most significant companies leading the cloud technology revolution." - Byron Deeter

C3 CRM™, HoneyBook, The Flybook, 1crm, webCRM, etc., all belong to a category of solutions that help CRM All-in-One. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for C3 CRM™

Top Industries

  • Utilities
  • Oil & Energy
  • Education

Popular in

C3 CRM™ is popular in Utilities, Oil & Energy, and Education and is widely used by

Comprehensive Insights on C3 CRM™ Use Cases

How efficiently Does C3 CRM™ manage your Engagement Management?

What makes C3 CRM™ ideal for Identify Target Customers?

What benefits does C3 CRM™ offer for Onboarding?

How does C3 CRM™ facilitate Forecasting?

How does C3 CRM™ facilitate Segmentation And Targeting?

20+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well C3 CRM™ solved their CRM All-in-One needs. Cuspera uses 512 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM All-in-One needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
C3 CRM™ testimonial

Byron Deeter

Partner

Bessemer Venture Partners
C3.ai is clearly one of the most significant companies leading the cloud technology revolution. Testimonial By Byron Deeter
C3 CRM™ testimonial

Fabio Veronese

Head of Infrastructure & Networks Digital Hub

ENEL
With C3.ai, we embarked on a platform journey – a widespread adoption of the platform-based model for machine learning and artificial intelligence. Testimonial By Fabio Veronese
C3 CRM™ testimonial

Jim Breyer

Founder and CEO

Breyer Captial
C3.ai is well positioned to become a leader in the large and rapidly growing enterprise AI, big data software market, and we look forward to being part of this success story. Testimonial By Jim Breyer
CUSTOMERS TESTIMONIALS
C3 CRM™ testimonial

Byron Deeter

Partner

Bessemer Venture Partners
C3.ai is clearly one of the most significant companies leading the cloud technology revolution. Testimonial By Byron Deeter
C3 CRM™ testimonial

Fabio Veronese

Head of Infrastructure & Networks Digital Hub

ENEL
With C3.ai, we embarked on a platform journey – a widespread adoption of the platform-based model for machine learning and artificial intelligence. Testimonial By Fabio Veronese
C3 CRM™ testimonial

Jim Breyer

Founder and CEO

Breyer Captial
C3.ai is well positioned to become a leader in the large and rapidly growing enterprise AI, big data software market, and we look forward to being part of this success story. Testimonial By Jim Breyer

Case Studies

CASE STUDY U.S. Department of Defense

C3 AI Readiness helped the U.S. Department of Defense improve aircraft fleet readiness. The challenge was aging aircraft and high downtime costs, with some planes lacking replacements. The solution u...sed AI to predict subsystem failures and identify needed spare parts. C3 AI and the USAF combined years of operational data and built machine learning models. This approach aimed to reduce mission aborts and increase mission capability for the Air Force.

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Government Administration

Case Study U.S. Air Force

AI for Aircraft Readiness for the U.S. Department of Defense

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Manufacturing

CASE STUDY Fortune 200 Manufacturing Company

C3 AI Inventory Optimization helped a Fortune 200 manufacturing company lower inventory levels. The company makes complex industrial equipment and had over $4 billion in inventory. Previous software ...could not optimize inventory at scale. With C3 AI, the company reduced inventory by up to 35%. The project finished in 12 weeks and used data from 42 files and 3.2 million material movement events.

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Oil & Energy

Case Study ConEdison

Enterprise Data Analytics Platform and AMI Operations

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Utilities

CASE STUDY Con Edison

Con Edison used the C3 AI Platform and C3 AI AMI Operations to support its smart meter rollout. The goal was to improve operational insight and customer service for over four million customers. The s...olution helped manage data from 5.3 million AMI meters and enabled advanced analytics. Con Edison needed a platform that could handle up to 1 petabyte of data per year. The project aimed to ensure operational health and deliver on commitments to customers.

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Oil & Energy

Case Study Global Oil and Gas

Global Oil & Gas Leader Leverages the BHC3 AI Suite

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Video

C3 AI CRM

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Frequently Asked Questions(FAQ)

for C3 CRM™

What is C3 CRM™?

C3 CRM is a real-time predictive customer relationship management (CRM) application that leverages real-time machine learning and AI to generate recommendations that drive operational excellence and profitability across sales, marketing, and customer service. It helps to enhance customer relationships, scale best practices, and increase sales and revenue.

It pursues the highest-value sales opportunities using AI-based predictions including closure likelihood, expected revenue, product preferences, and key decision-maker contacts. It also prioritizes high-yield sales prospects that match the target profile from C3 AI CRM’s proprietary prospect-ranking system and predicts the lifetime value of leads as they arrive in the CRM system to evaluate the meeting quality standards.

Features of C3 CRM are improved forecast accuracy that automatically updates in near real-time, dynamically predict lead quality, lifetime value, and churn likelihood to reduce the cost of acquisition and improve conversion, predict propensity to buy, the likelihood of closure, product preferences, and deal risks, and recommend the best actions to sales representatives and many more.

What is C3 CRM™ used for?

C3 CRM™ is a CRM All-in-One Software mainly used by its customers to Enhance Customer Relationships and Improve Efficiency by Engagement Management, Identify Target Customers and Onboarding .

What are the top features of C3 CRM™?

Alerts: popups & Notifications, Micro customer segmenting and Personalization are some of the top features of C3 CRM™.

Who uses C3 CRM™?

C3 CRM™ is used by Utilities, Oil & Energy and Education among other industries.

What are C3 CRM™ alternatives?

HoneyBook, The Flybook, 1Crm and WebCRM are popular alternatives for C3 CRM™.

Where is C3 CRM™ located?

C3 CRM™ is headquartered at 1300 Seaport Blvd., Suite 500, Redwood City, CA 94063, US.
lightning

Peers used C3 CRM™ for engagement management and identify target customers

C3 CRM™ Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.36/5 ★

Read Reviews (152)
Custom Reports

4.42/5 ★

Read Reviews (76)
Analytics

4.37/5 ★

Read Reviews (61)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.36/5 ★

Read Reviews (152)
Custom Reports

4.42/5 ★

Read Reviews (76)
Analytics

4.37/5 ★

Read Reviews (61)

Software Failure Risk Guidance

?

for C3 CRM™

Overall Risk Meter

Low Medium High

Top Failure Risks for C3 CRM™

C3.ai, Inc. News

Executive

Kenneth A. Goldman Joins C3 AI Board of Directors

Kenneth A. Goldman, former CFO of Yahoo! and a veteran technology executive, has joined the C3 AI board of directors. His extensive experience in financial leadership is expected to strengthen C3 AIs governance and support its enterprise AI software growth strategy.

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Partnership

C3 . ai ( AI ) Partners with Arcfield to Strengthen AI Capabilities for U . S . Defense

C3.ai partners with Arcfield to enhance AI capabilities for U.S. defense applications.

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Partnership

C3 AI and Arcfield partner to accelerate AI for defense and intelligence communities - Intelligent CIO

C3 AI and Arcfield have formed a partnership to deliver advanced artificial intelligence solutions for defense and intelligence agencies. This collaboration aims to accelerate AI adoption in national security, leveraging C3 AIs enterprise AI platform and Arcfields mission expertise.

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Partnership

C3.ai, Inc. (AI): Driving Enterprise AI with Strategic Partnerships - Yahoo Finance

C3.ai, Inc. is advancing enterprise AI through strategic partnerships.

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C3.ai, Inc. Profile

Company Name

C3.ai, Inc.

Company Website

//c3.ai

HQ Location

1300 Seaport Blvd., Suite 500, Redwood City, CA 94063, US

Employees

201-500

Social

Facebook Linkedin Twitter

Financials

NA