C3 CRM™ Overview
C3 AI CRM enhances CRM solutions with AI for better revenue forecasting and management. Get improved insights and efficiency by integrating this advanced technology.
Use Cases
Customers recommend Engagement Management, Identify Target Customers, Onboarding, as the business use cases that they have been most satisfied with while using C3 CRM™.
Business Priorities
Enhance Customer Relationships and Improve Efficiency are the most popular business priorities that customers and associates have achieved using C3 CRM™.
C3 CRM™ Use-Cases and Business Priorities: Customer Satisfaction Data
C3 CRM™ works with different mediums / channels such as E-Mail.
C3 CRM™'s features include Alerts: Popups & Notifications, Micro Customer Segmenting, and Personalization. and C3 CRM™ support capabilities include AI Powered, 24/7 Support, Email Support, etc. also C3 CRM™ analytics capabilities include Custom Reports, and Analytics.
Reviews
"C3.ai has done a very good job of creating a mechanism to aggregate data, make it usable, train models, and then deploy them at scale so they can actually change workflows." - Jesus Mantas
C3 CRM™, HoneyBook, The Flybook, 1crm, webCRM, etc., all belong to a category of solutions that help CRM All-in-One. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for C3 CRM™
Top Industries
- Utilities
- Oil & Energy
- Education
Popular in
C3 CRM™ is popular in Utilities, Oil & Energy, and Education and is widely used by
Comprehensive Insights on C3 CRM™ Use Cases
How can C3 CRM™ optimize your Engagement Management Workflow?
What solutions does C3 CRM™ provide for Identify Target Customers?
Why is C3 CRM™ the best choice for Onboarding?
How can C3 CRM™ optimize your Forecasting Workflow?
What makes C3 CRM™ ideal for Segmentation And Targeting?
20+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well C3 CRM™ solved their CRM All-in-One needs. Cuspera uses 512 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM All-in-One needs.
Customer Testimonials
CUSTOMERS | TESTIMONIALS |
---|---|
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C3.ai has done a very good job of creating a mechanism to aggregate data, make it usable, train models, and then deploy them at scale so they can actually change workflows. Testimonial By Jesus Mantas |
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C3 Energy was ahead of its time in recognizing the inevitable convergence of IoT with energy markets. The C3 Platform appears well positioned to have a similar impact upon government, intelligence, and commercial markets. Testimonial By Hon. Spencer Abraham |
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C3 Transform has provided a great amount of context and a lot of information on how others are engaged with C3.ai's products. Testimonial By Kara Marshall |
CUSTOMERS | TESTIMONIALS |
---|---|
![]() Jesus Mantas Managing Partner Global Strategy, Offerings and Innovation Platforms IBM |
C3.ai has done a very good job of creating a mechanism to aggregate data, make it usable, train models, and then deploy them at scale so they can actually change workflows. Testimonial By Jesus Mantas |
![]() Hon. Spencer Abraham Former U.S. Secretary of Energy Department of Energy |
C3 Energy was ahead of its time in recognizing the inevitable convergence of IoT with energy markets. The C3 Platform appears well positioned to have a similar impact upon government, intelligence, and commercial markets. Testimonial By Hon. Spencer Abraham |
![]() Kara Marshall Supervisor Energy Efficiency Business Intelligence Analytics Eversource |
C3 Transform has provided a great amount of context and a lot of information on how others are engaged with C3.ai's products. Testimonial By Kara Marshall |
Case Studies
CASE STUDY Con Edison
CASE STUDY A global manufacturer of aircraft engines, avionics, and other aviation products
CASE STUDY U.S. Department of Defense
CASE STUDY Fortune 200 Manufacturing Company
CASE STUDY A large manufacturer of high-performance semiconductors
Video
C3 AI CRM

Frequently Asked Questions(FAQ)
for C3 CRM™
What is C3 CRM™?
C3 CRM is a real-time predictive customer relationship management (CRM) application that leverages real-time machine learning and AI to generate recommendations that drive operational excellence and profitability across sales, marketing, and customer service. It helps to enhance customer relationships, scale best practices, and increase sales and revenue.
It pursues the highest-value sales opportunities using AI-based predictions including closure likelihood, expected revenue, product preferences, and key decision-maker contacts. It also prioritizes high-yield sales prospects that match the target profile from C3 AI CRM’s proprietary prospect-ranking system and predicts the lifetime value of leads as they arrive in the CRM system to evaluate the meeting quality standards.
Features of C3 CRM are improved forecast accuracy that automatically updates in near real-time, dynamically predict lead quality, lifetime value, and churn likelihood to reduce the cost of acquisition and improve conversion, predict propensity to buy, the likelihood of closure, product preferences, and deal risks, and recommend the best actions to sales representatives and many more.
What is C3 CRM™ used for?
What are the top features of C3 CRM™?
Who uses C3 CRM™?
What are C3 CRM™ alternatives?
Where is C3 CRM™ located?
C3 CRM™ Competitors
C3 CRM™ Features
- Low
- Medium
- High
FEATURE | RATINGS AND REVIEWS |
---|---|
AI Powered | Read Reviews (152) |
Custom Reports | Read Reviews (76) |
Analytics | Read Reviews (61) |
CAPABILITIES | RATINGS AND REVIEWS |
---|---|
AI Powered | Read Reviews (152) |
Custom Reports | Read Reviews (76) |
Analytics | Read Reviews (61) |
Software Failure Risk Guidance
?for C3 CRM™
Overall Risk Meter
Top Failure Risks for C3 CRM™
C3.ai, Inc. News
C3 AI (AI) Loses 10.8% as CEO Steps Down - Yahoo Finance
C3 AI CEO Thomas Siebel resigns due to health issues, citing an autoimmune disease. He will remain as Executive Chairman, focusing on strategy and partnerships. The company is searching for a new CEO to drive future growth.
Solving the Engineering Modeling and Simulation Bottleneck in Building Design with Agentic AI - C3 AI
C3 AI's Agentic AI technology has significantly reduced model validation time in engineering and construction projects, scaling operations and unlocking $65 million in value.
C3.ai's Agentic AI Push Scales Up: Can it Fuel a New Growth Cycle? - Yahoo Finance
C3.ai is expanding its Agentic AI business, reporting a $60 million annualized run rate in Q4 2025. The company has formed a strategic alliance with PwC to enhance its AI solutions across sectors like financial services and manufacturing. C3.ai's Agentic AI is operational in over 100 use cases, including defense and energy, and is supported by partnerships with Microsoft, AWS, and others.
C3.ai Expands Generative AI Capabilities: Game Changer or Hype? - Yahoo Finance
C3.ai has expanded its generative and agentic AI capabilities, reporting over 100% growth in generative AI revenues with 66 initial deployments across 16 industries, including defense and manufacturing. The company holds a patent on agentic AI and has deployed over 100 solutions. C3.ai's focus on enterprise AI applications differentiates it from competitors like Palantir and Snowflake.
C3.ai, Inc. Profile
Company Name
C3.ai, Inc.
Company Website
//c3.aiHQ Location
1300 Seaport Blvd., Suite 500, Redwood City, CA 94063, US
Employees
201-500
Social
Financials
NA