C3 CRM™ Overview

Here’s the scoop on C3 CRM™! We've gathered over 512 insights from folks who use it, and know it inside out—from peer reviews to customer testimonials and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

C3 CRM™, 1crm, Efficy CRM, Keap CRM, EngageBay Marketing, etc., all belong to a category of solutions that help CRM All-in-One. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if C3 CRM™ is right for your needs? Our Cuspera AI engine can evaluate how C3 CRM™ fits your specific business needs, industry, and context. Get your personalized assessment report today.

C3 CRM™ supports business activities such as:

  • Engagement Management
  • Identify Target Customers
  • Training & Onboarding
  • Forecasting
  • Segmentation And Targeting

C3 CRM™ can help you with many business goals, such as Enhance Customer Relationships, Improve Efficiency, Acquire Customers, Increase Sales & Revenue, Improve Consistency, etc. It can help manage these activities if you use E-Mail for these needs. As a solution, C3 CRM™'s capabilities include Alerts: Popups & Notifications, Micro Customer Segmenting, and Personalization.

C3 CRM™ Utilities Vertical is its biggest customer base.

Reviews

"C3.ai is a remarkable example of the cross-fertilization between the knowledge and enterprise sectors as it pioneers new technologies in the management of the domestic power grid. " - Phil Scanlan

Cuspera Reviews

11 buyers and buying teams have used Cuspera to assess how well C3 CRM™ solved their CRM All-in-One needs. Cuspera uses 512 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM All-in-One needs.

Business Priorities

Enhance Customer Relationships and Improve Efficiency are the most popular business priorities peers achieved using C3 CRM™.

Other priorities:

  • Acquire Customers
  • Increase Sales & Revenue
  • Improve Consistency
  • Scale Best Practices
  • Improve Visibility
  • Improve ROI
  • Increase Customer Life Time Value
See all business priorities See less business priorities

Use Cases

Peers recommend Engagement Management , Identify Target Customers , Training & Onboarding , as the business use cases that they have been most satisfied while using C3 CRM™.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Engagement Management

4.75/5

Read Reviews (31)

"...Prior to engaging with C3 AI, the manufacturer had experimented with various inventory optimization software offerings...." Case Study Fortune 200 Manufacturing
engaging and following up

4.65/5

Read Reviews (17)

"...Prior to engaging with C3 AI, the manufacturer had experimented with various inventory optimization software offerings...."
Identify Target Customers with E-Mail

4.52/5

Read Reviews (9)

"...By providing customers with highly targeted insights and information, Eversource provides its customers with highly targeted insights and information about their energy use, tailored recommendations for saving energy, and details on available rebates to help them meet their energy savings goals...." Case Study Eversource
Training & Onboarding

4.15/5

Read Reviews (7)

"...The software applies scalable, production-ready machine learning algorithms to produce human-interpretable predictions...." Case Study Fortune-50 Banking
PEER EXPERIENCES
Engagement Management

4.75/5

Read Reviews (31)

"...Prior to engaging with C3 AI, the manufacturer had experimented with various inventory optimization software offerings...." Case Study Fortune 200 Manufacturing
engaging and following up

4.75/5

Read Reviews (17)

Identify Target Customers with E-Mail

4.52/5

Read Reviews (9)

"...By providing customers with highly targeted insights and information, Eversource provides its customers with highly targeted insights and information about their energy use, tailored recommendations for saving energy, and details on available rebates to help them meet their energy savings goals...." Case Study Eversource
Training & Onboarding

4.15/5

Read Reviews (7)

"...The software applies scalable, production-ready machine learning algorithms to produce human-interpretable predictions...." Case Study Fortune-50 Banking

20+ more Business Use Cases

Our AI advisor, Wyz, harnessed 512 insights from peers and experts to help you assess how these C3 CRM™ use cases fit your CRM All-in-One needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
C3 CRM™ testimonial

Phil Scanlan

Founder

Australian American Leadership Dialogue

C3.ai is a remarkable example of the cross-fertilization between the knowledge and enterprise sectors as it pioneers new technologies in the management of the domestic power grid. Testimonial By Phil Scanlan
C3 CRM™ testimonial

Commander Thomas Sampson

CIO

F-35 JPO

We can improve the speed that we develop the mission data file at, making the capability more available, at a higher speed, to our warfighters. Testimonial By Commander Thomas Sampson
C3 CRM™ testimonial

Zico Kolter

Associate Professor, Computer Science Department

Carnegie Mellon University

I really like seeing a single platform that enables a very broad use of AI applications, and a way to let people write their own algorithms on top of this unified architecture. Testimonial By Zico Kolter
CUSTOMERS TESTIMONIALS
C3 CRM™ testimonial

Phil Scanlan

Founder

Australian American Leadership Dialogue

C3.ai is a remarkable example of the cross-fertilization between the knowledge and enterprise sectors as it pioneers new technologies in the management of the domestic power grid. Testimonial By Phil Scanlan
C3 CRM™ testimonial

Commander Thomas Sampson

CIO

F-35 JPO

We can improve the speed that we develop the mission data file at, making the capability more available, at a higher speed, to our warfighters. Testimonial By Commander Thomas Sampson
C3 CRM™ testimonial

Zico Kolter

Associate Professor, Computer Science Department

Carnegie Mellon University

I really like seeing a single platform that enables a very broad use of AI applications, and a way to let people write their own algorithms on top of this unified architecture. Testimonial By Zico Kolter

Case Studies

COMPANY CASE STUDIES
C3 CRM™ case study
Case Study Global Oil and Gas

Global Oil & Gas Leader Leverages the BHC3 AI Suite

Read More
C3 CRM™ case study
Case Study ENGIE

Global 100 Enterprise-Wide Digital Transformation

Read More
C3 CRM™ case study
Case Study Eversource

Refined Customer Experience

Read More

Video

C3 AI CRM

Video Thumbnail

Frequently Asked Questions(FAQ)

for C3 CRM™

What is C3 CRM™?

C3 CRM is a real-time predictive customer relationship management (CRM) application that leverages real-time machine learning and AI to generate recommendations that drive operational excellence and profitability across sales, marketing, and customer service. It helps to enhance customer relationships, scale best practices, and increase sales and revenue.

What is C3 CRM™ used for?

C3 CRM™ is a CRM All-in-One Software mainly used by its customers to Enhance Customer Relationships and Improve Efficiency by Engagement Management, Identify Target Customers and Training & Onboarding .

What are the top features of C3 CRM™?

Alerts: popups & Notifications, Micro customer segmenting and Personalization are some of the top features of C3 CRM™.

Who uses C3 CRM™?

C3 CRM™ is used by Utilities, Oil & Energy and Education among other industries.

What are C3 CRM™ alternatives?

1Crm, Efficy CRM, Keap CRM and EngageBay Marketing are popular alternatives for C3 CRM™.

Where is C3 CRM™ located?

C3 CRM™ is headquartered at 1300 Seaport Blvd., Suite 500, Redwood City, CA 94063, US.

Popular Business Setting

for C3 CRM™

Top Industries

  • Utilities
  • Oil & Energy
  • Education

Popular in

lightning

Peers used C3 CRM™ to Enhance customer relationships and Improve efficiency

Peer and Expert Opinion on Features

for C3 CRM™

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Alerts: popups & Notifications

4.19/5

Read Reviews (8)
Micro customer segmenting

4.32/5

Read Reviews (7)
Personalization

4.14/5

Read Reviews (6)
FEATURES RATINGS AND REVIEWS
Alerts: popups & Notifications

4.19/5

Read Reviews (8)
Micro customer segmenting

4.32/5

Read Reviews (7)
Personalization

4.14/5

Read Reviews (6)

IT and Other Capabilities

for C3 CRM™

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.48/5

Read Reviews (36)
Data Export

4.17/5

Read Reviews (15)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.48/5

Read Reviews (36)
Data Export

4.17/5

Read Reviews (15)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.21/5

Read Reviews (19)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.21/5

Read Reviews (19)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.36/5

Read Reviews (152)
Custom Reports

4.42/5

Read Reviews (76)
Analytics

4.37/5

Read Reviews (61)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.36/5

Read Reviews (152)
Custom Reports

4.42/5

Read Reviews (76)
Analytics

4.37/5

Read Reviews (61)

Software Failure Risk Guidance

?

for C3 CRM™

Overall Risk Meter

Low Medium High

Top Failure Risks for C3 CRM™

Vendor Profile Details

Company Name

C3iot

Company Website

https://c3.ai/

HQ Location

1300 Seaport Blvd., Suite 500, Redwood City, CA 94063, US

Employees

201-500

Social

Financials

NA