BugHerd Overview

BugHerd simplifies the process of collecting website feedback and bug reports, enhancing client collaboration and project efficiency. Users can point, click, and comment directly on the website, streamlining communication between clients and web development teams. This intuitive approach reduces the time and effort traditionally required for managing feedback, allowing teams to focus on delivering improved website experiences. BugHerd's user-friendly interface is particularly beneficial for web development teams seeking to enhance client satisfaction and project outcomes. By facilitating seamless feedback integration, BugHerd positions itself as a valuable tool for optimizing client-developer interactions and achieving higher-quality web projects.

Use Cases

Customers recommend Customer Feedback Management, Collaboration, Sales Review & Feedback, as the business use cases that they have been most satisfied with while using BugHerd.

Other use cases:

  • Onboarding
  • Workflow Management
  • Helpdesk Management
  • Rating And Review Management
  • Content Management
  • Sending & Publishing Communications
  • Engaging And Following Up
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Business Priorities

Enhance Customer Relationships and Improve Visibility are the most popular business priorities that customers and associates have achieved using BugHerd.

Other priorities:

  • Improve Internal Communications
  • Acquire Customers
  • Improve ROI
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BugHerd Use-Cases and Business Priorities: Customer Satisfaction Data

BugHerd works with different mediums / channels such as Website. and Games.

BugHerd's features include Ticketing, Recording, and Widgets. and BugHerd support capabilities include 24/7 Support, AI Powered, Email Support, etc. also BugHerd analytics capabilities include Custom Reports, and Analytics.

Reviews

"...Great software that helps collaborate on developing (or developed) websites!..." Peer review by Katie G., Marketing and Advertising

BugHerd is a visual feedback tool for bug tracking designed for web agencies, developers, and product managers. It enhances team communication and project management.

Popular Business Setting

for BugHerd

Top Industries

  • Marketing and Advertising
  • Computer Software
  • Design

Popular in

  • Small Business
  • Mid Market

BugHerd is popular in Marketing And Advertising, Computer Software, and Design and is widely used by Small Business, and Mid Market,

Comprehensive Insights on BugHerd Use Cases

Why is BugHerd the best choice for Customer Feedback Management?

How can BugHerd optimize your Collaboration Workflow?

What Are the key features of BugHerd for Sales Review & Feedback?

How efficiently Does BugHerd manage your Onboarding?

How does BugHerd facilitate Workflow Management?

11 buyers and buying teams have used Cuspera to assess how well BugHerd solved their business needs. Cuspera uses 289 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.

Case Studies

Information Technology and Services

CASE STUDY Testmate

BugHerd helped Testmate manage their website rebuild. Testmate needed a way to track issues and make communication easy for developers. BugHerd made it simple to log bugs and ideas in one place. The ...team found BugHerd intuitive and effective. Over 36,000 bugs were tracked across 20+ projects. More than 60 team members used BugHerd to keep tasks organized and nothing was lost.

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Marketing and Advertising

CASE STUDY The Creative Collective

BugHerd helped The Creative Collective, a marketing agency, cut web development time and boost client satisfaction. The team used BugHerd to centralize feedback and streamline workflows. Client email...s dropped by 50%. Feedback response time improved by up to 50%. The agency saved up to 10 hours per project. Clients liked the clear and efficient feedback process.

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CASE STUDY Webcoda

BugHerd helped Webcoda speed up their client UAT process. Before BugHerd, Webcoda struggled with unclear client feedback and time-consuming emails. With BugHerd, they capture bugs visually and track ...issues in real time. Clients see progress live and communicate easily with the dev team. On a large project for Royal Botanic Gardens Sydney, BugHerd saved thousands of dollars and cut feedback time. Both clients and developers enjoy using BugHerd for clear, fast results.

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Marketing and Advertising

CASE STUDY The Web Kitchen

BugHerd helped The Web Kitchen deliver immersive websites for Amali Island. The team used BugHerd to collect client feedback with visual annotations. This made it easy to spot and fix issues fast. Cl...ient feedback response time improved by up to 80%. Time spent reconciling feedback dropped by 80%. The team saved up to 15 hours per project managing feedback.

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Marketing and Advertising

CASE STUDY Zero Gravity Marketing

BugHerd helped Zero Gravity Marketing improve client feedback on digital projects. The agency needed a tool that was easy for clients but powerful for project management. Before BugHerd, they used em...ail, Zoho, Asana, and spreadsheets to track bugs. With BugHerd, clients give feedback with a simple click, and team members turn comments into tasks. This new process made the team over 25% more efficient. The CEO says BugHerd is a versatile solution that improved their workflow.

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Marketing and Advertising

CASE STUDY Studio Moso

BugHerd helps Studio Moso, a digital agency, manage website feedback for client projects. The team needed a tool to reduce emails and document exchanges. BugHerd lets staff and clients give feedback,... create tasks, and track issues on a Kanban board. Studio Moso uses BugHerd before launching sites and for live updates. The feedback process is fast, usually under two weeks. Studio Moso saves time and money by using BugHerd for client collaboration.

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lightning

Peers used BugHerd for customer feedback management and collaboration

BugHerd Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.54/5 ★

Read Reviews (64)
Analytics

3.42/5 ★

Read Reviews (1)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.54/5 ★

Read Reviews (64)
Analytics

3.42/5 ★

Read Reviews (1)

Software Failure Risk Guidance

?

for BugHerd

Overall Risk Meter

Low Medium High

Top Failure Risks for BugHerd

Macropod Software Pty Ltd News

LambdaTest Partners with BugHerd to Optimize Web Testing and Bug Tracking

LambdaTest partners with BugHerd to enhance web testing and bug tracking capabilities.

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Macropod Software Pty Ltd Profile

Company Name

Macropod Software Pty Ltd

Company Website

https://bugherd.com/

HQ Location

Level 7, 276 Flinders St, Melbourne, Victoria 3000, AU

Employees

11-50

Social

Linkedin Twitter

Financials

SERIES A