Real-World Case Studies and Customer Success Stories with Botsplash

Botsplash helped The Baldwin Group connect SMS directly to Salesforce. This stopped platform switching and made customer messaging faster. Baldwin used Botsplash’s dashboard and data filters to run b...ig campaigns and stay compliant. Real-time tracking let them cut opt-outs and keep spam rates at 0.23%. They sent over 414,000 messages and got a 17% response rate from new visitors.
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Botsplash helped Mutual of Omaha improve lead management with automated reassignment and engagement rules. Agents used mobile integration to manage customer interactions from anywhere. The company us...ed automated reminders to re-engage dormant conversations. Organizational tools streamlined workflows and improved lead tracking. These features made customer engagement faster and more efficient.
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Botsplash helped The Federal Savings Bank reconnect with dormant leads using SMS campaigns and automated follow-ups. The bank saw a 14% increase in response rates on aged inquiries. Agents used the B...otsplash mobile app to respond to leads in just 20 seconds, improving customer satisfaction. Advanced reporting and tracking features ensured 90% message delivery and compliance. Seamless CRM integration and onboarding led to 100% agent adoption and better lead conversion.
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Botsplash helped Premia Relocation Mortgage improve lead responsiveness with omnichannel tools. Premia achieved a 46% response rate using SMS for time-sensitive relocation leads. Sales teams used cha...t and SMS from within Salesforce, keeping all conversations in one place. Botsplash connected HubSpot and Salesforce, so marketing and sales worked together better. Agents acted faster and smarter after Botsplash removed tool silos.
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Botsplash helped Nexa Mortgage use AI to pre-qualify leads, making agents more efficient. Botsplash Sequences enabled automated follow-ups, raising response rates by 8%. The platform supported smooth... handoffs from AI to live agents, leading to a 5% increase in direct calls. Nexa used advanced reporting to keep spam rates at 0.01% and managed over 150,000 conversations in a year.
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Botsplash SMS helped Go Mortgage improve conversion rates with targeted and timely customer communication. The platform's automation and omnichannel tools made operations more efficient and reduced c...osts. Go Mortgage saw better customer engagement by using advanced messaging across channels. Botsplash also supported compliance and secure messaging, lowering legal risks.
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