Botsplash: Product updates, Customer stories, and Insights | 2026 Cuspera

Botsplash helped Haven Home Equity fix uneven lead distribution. Some agents had too many leads, while others had none. Botsplash used cap and batch routing to spread leads fairly. Timed-reassignment... and real-time reporting made follow-up faster. Dashboards tracked agent activity and response times. Morale and conversion potential improved with fairer lead management.
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Botsplash SMS helped Go Mortgage improve conversion rates with targeted and timely customer communication. The platform's automation and omnichannel tools made operations more efficient and reduced c...osts. Go Mortgage saw better customer engagement by using advanced messaging across channels. Botsplash also supported compliance and secure messaging, lowering legal risks.
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Botsplash helped The Federal Savings Bank reconnect with dormant leads using SMS campaigns and automated follow-ups. The bank saw a 14% increase in response rates on aged inquiries. Agents used the B...otsplash mobile app to respond to leads in just 20 seconds, improving customer satisfaction. Advanced reporting and tracking features ensured 90% message delivery and compliance. Seamless CRM integration and onboarding led to 100% agent adoption and better lead conversion.
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Botsplash helped The Baldwin Group connect SMS directly to Salesforce. This stopped platform switching and made customer messaging faster. Baldwin used Botsplash’s dashboard and data filters to run b...ig campaigns and stay compliant. Real-time tracking let them cut opt-outs and keep spam rates at 0.23%. They sent over 414,000 messages and got a 17% response rate from new visitors.
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Botsplash helped Go Mortgage improve conversion rates with targeted SMS communication. The platform enabled timely, personalized interactions, boosting customer engagement. Automation and omnichannel... messaging reduced costs and increased efficiency. Botsplash also ensured secure, compliant messaging, lowering legal risks for Go Mortgage.
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Botsplash helped The Federal Savings Bank reconnect with dormant leads using SMS campaigns and automated follow-ups. The bank saw a 14% increase in response rates on aged inquiries. Agents used the B...otsplash mobile app to respond to leads in just 20 seconds, improving customer satisfaction. Advanced reporting and tracking enabled 90% message delivery and compliance. Seamless CRM integration led to 100% agent adoption and better lead conversion.
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