Bazaarvoice Overview
This is a summary of the comprehensive capabilities and benefits of Bazaarvoice based on over 4387 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Bazaarvoice, PowerReviews, Yotpo, Okendo, BirdEye, etc., all belong to a category of solutions that help Reviews and Reputation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Bazaarvoice is right for your needs? Our Cuspera AI engine can evaluate how Bazaarvoice fits your specific business needs, industry, and context. Get your personalized assessment report today.
Bazaarvoice supports business activities such as:
- Rating And Review Management
- Engagement Management
- Social Media Management
- Sending & Publishing Communications
- Customer Feedback Management
Bazaarvoice can help you with many business goals, such as Acquire Customers, Increase Sales & Revenue, Launch New Products, Enhance Customer Relationships, Improve ROI, etc. It can help manage these activities if you use Website User Generated Content Social Media etc. for these needs. As a solution, Bazaarvoice's capabilities include Personalization, SEO, Feedback Surveys, etc.
Bazaarvoice was founded in 2005. Retail Vertical is its biggest customer base.
Reviews
"...I have never encountered a more intuitive site for achieving a top notch relationship with our consumers through ratings and reviews...." Peer review by Laura Lee D., Consumer Goods
Cuspera Reviews
10 buyers and buying teams have used Cuspera to assess how well Bazaarvoice solved their Reviews and Reputation needs. Cuspera uses 4387 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Reviews and Reputation needs.
Business Priorities
Acquire Customers and Increase Sales & Revenue are the most popular business priorities peers achieved using Bazaarvoice.
Use Cases
Peers recommend Rating And Review Management , Engagement Management , Social Media Management , as the business use cases that they have been most satisfied while using Bazaarvoice.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Rating And Review Management with Website |
4.84/5 ★ |
"...I have never encountered a more intuitive site for achieving a top notch relationship with our consumers through ratings and reviews...." Peer review by Laura Lee D., Consumer Goods |
| Engagement Management with Website and User Generated Content |
4.78/5 ★ |
"...A significant increase in the number of new site visitors, a lift in online conversion, and more customer engagement. ..." Case Study LeTAO |
| engaging and following up |
4.76/5 ★ |
"...The conversion rate is 8% higher among visitors who engage with reviews on Petco s site compared to those who don t...." Case Study Petco |
| Social Media Management with Social Media |
4.89/5 ★ |
"...And that killer UGC the social media manager collects isn t just for Instagram and Pinterest...." The brand manager's guide to user-generated content best practices |
| scheduling post to social media |
4.91/5 ★ |
"...Ask your loyal fans to share a social post to drum up some hype...." Brand Activation |
| engaging on social media |
4.90/5 ★ |
"...We consider reviews another touch point for consumers to talk with us, no different than a phone call or social media post, and they require the same timeliness and care...." Case Study Land O’Lakes |
| social media analytics |
4.66/5 ★ |
"...Social media analytics and the balance between being a social media specialist and having a life outside of work...." Peer review by User |
| managing social media account |
4.55/5 ★ |
"...Doritos Legion of the Bold website allows visitors to create their own Doritos-centric content, which the brand shares on its social accounts...." The brand manager's guide to user-generated content best practices |
| PEER EXPERIENCES | |
|---|---|
| Rating And Review Management with Website |
4.84/5 ★ |
"...I have never encountered a more intuitive site for achieving a top notch relationship with our consumers through ratings and reviews...." Peer review by Laura Lee D., Consumer Goods |
|
| Engagement Management with Website and User Generated Content |
4.78/5 ★ |
"...A significant increase in the number of new site visitors, a lift in online conversion, and more customer engagement. ..." Case Study LeTAO |
|
| engaging and following up |
4.78/5 ★ |
| Social Media Management with Social Media |
4.89/5 ★ |
"...And that killer UGC the social media manager collects isn t just for Instagram and Pinterest...." The brand manager's guide to user-generated content best practices |
|
| scheduling post to social media |
4.89/5 ★ |
| engaging on social media |
4.89/5 ★ |
| social media analytics |
4.89/5 ★ |
| managing social media account |
4.89/5 ★ |
56+ more Business Use Cases
Our AI advisor, Wyz, harnessed 4387 insights from peers and experts to help you assess how these Bazaarvoice use cases fit your Reviews and Reputation needs.
Case Studies
| COMPANY | CASE STUDIES |
|---|---|
|
Case Study King of ShavesRead More |
|
Case Study DSWRead More |
|
Case Study MaybellineRead More |
Frequently Asked Questions(FAQ)
for Bazaarvoice
What is Bazaarvoice?
What is Bazaarvoice used for?
What are the top features of Bazaarvoice?
Who uses Bazaarvoice?
What are Bazaarvoice alternatives?
Where is Bazaarvoice located?
Popular Business Setting
for Bazaarvoice
Top Industries
- Retail
- Consumer Goods
- Apparel & Fashion
Popular in
- Mid Market
- Enterprise
- Large Enterprise
Peers used Bazaarvoice to Acquire customers and Increase sales & revenue
Bazaarvoice Alternatives
Peer and Expert Opinion on Features
for Bazaarvoice
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (65) |
| SEO | Read Reviews (49) |
| Feedback surveys | Read Reviews (45) |
| Dashboard | Read Reviews (37) |
| Gamification | Read Reviews (25) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (65) |
| SEO | Read Reviews (49) |
| Feedback surveys | Read Reviews (45) |
| Dashboard | Read Reviews (37) |
| Gamification | Read Reviews (25) |
IT and Other Capabilities
for Bazaarvoice
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (93) |
| Data Import | Read Reviews (311) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (93) |
| Data Import | Read Reviews (311) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (361) |
| Phone Support | Read Reviews (36) |
| Chat Support | Read Reviews (22) |
| Email Support | Read Reviews (16) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (361) |
| Phone Support | Read Reviews (36) |
| Chat Support | Read Reviews (22) |
| Email Support | Read Reviews (16) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (17) |
| Analytics | Read Reviews (407) |
| Custom Reports | Read Reviews (538) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (17) |
| Analytics | Read Reviews (407) |
| Custom Reports | Read Reviews (538) |
Software Failure Risk Guidance
?for Bazaarvoice
Overall Risk Meter
Top Failure Risks for Bazaarvoice
Vendor Profile Details
HQ Location
10901 Stonelake Blvd. Austin, TX 78759
Employees
501-1000
Social
Financials
M&A
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