Aternity Overview
This is a summary of the comprehensive capabilities and benefits of Aternity based on over 432 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Aternity, belong to a category of solutions that help Digital Experience Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Aternity is right for your needs? Our Cuspera AI engine can evaluate how Aternity fits your specific business needs, industry, and context. Get your personalized assessment report today.
Aternity supports business activities such as:
- Collaboration
- Competitive Intelligence
- Contract Management
- Performance Management
- Workflow Management
Aternity can help you with many business goals, such as Improve Efficiency, Improve Digital And Social Presence, Acquire Customers, Enhance Customer Relationships, Enter New Markets Internationally Or Locally, etc. It can help manage these activities if you use Chat Skype E-Mail etc. for these needs. As a solution, Aternity's capabilities include Ticketing, Alerts: Popups & Notifications, and Dashboard.
Aternity was founded in 2004. Legal Services Vertical is its biggest customer base.
Reviews
"Desktops are the core of the business, but we know 50% of users are accessing emails on their mobile device. Mobiles are part of a lawyers’ everyday life. We can deploy applications to mobiles securely, so it makes sense for us to understand how the...se apps are performing. " - Jeremy Hoyland
Cuspera Reviews
25 buyers and buying teams have used Cuspera to assess how well Aternity solved their Digital Experience Platform needs. Cuspera uses 432 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Digital Experience Platform needs.
Business Priorities
Improve Efficiency and Improve Digital And Social Presence are the most popular business priorities peers achieved using Aternity.
Use Cases
Peers recommend Collaboration , Competitive Intelligence , Contract Management , as the business use cases that they have been most satisfied while using Aternity.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Collaboration with Chat and Skype |
4.64/5 ★ |
"...Ensure the performance of collaboration apps like Office 365 and Skype for Business meet business requirements. ..." Digital Work Place Service for Optimal User Experience & Costs |
| Competitive Intelligence |
4.79/5 ★ |
"...Compare your organization's digital experience to others in the market by leveraging our IT service benchmark data from millions of devices under management. ..." Solutions Overview |
| Contract Management |
4.16/5 ★ |
"...Use an Experience Level Agreement (XLA) to validate that business activity performance across all applications meets expectations, by geography, department, and data center. ..." Application Performance Visibility to Improve User Experience |
| PEER EXPERIENCES | |
|---|---|
| Collaboration with Chat and Skype |
4.64/5 ★ |
"...Ensure the performance of collaboration apps like Office 365 and Skype for Business meet business requirements. ..." Digital Work Place Service for Optimal User Experience & Costs |
|
| Competitive Intelligence |
4.79/5 ★ |
"...Compare your organization's digital experience to others in the market by leveraging our IT service benchmark data from millions of devices under management. ..." Solutions Overview |
|
| Contract Management |
4.16/5 ★ |
"...Use an Experience Level Agreement (XLA) to validate that business activity performance across all applications meets expectations, by geography, department, and data center. ..." Application Performance Visibility to Improve User Experience |
|
13+ more Business Use Cases
Our AI advisor, Wyz, harnessed 432 insights from peers and experts to help you assess how these Aternity use cases fit your Digital Experience Platform needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Desktops are the core of the business, but we know 50% of users are accessing emails on their mobile device. Mobiles are part of a lawyers’ everyday life. We can deploy applications to mobiles securely, so it makes sense for us to understand how these apps are performing. Testimonial By Jeremy Hoyland |
|
The first year of Aternity was amazing. It helped us solve many issues, including some we didn’t know we had. Now Aternity is helping us find out about new problems right away so we can resolve them before they take time away from client service. Testimonial By Mike Plichta |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Jeremy Hoyland Managing Partner Simmons & Simmons |
Desktops are the core of the business, but we know 50% of users are accessing emails on their mobile device. Mobiles are part of a lawyers’ everyday life. We can deploy applications to mobiles securely, so it makes sense for us to understand how these apps are performing. Testimonial By Jeremy Hoyland |
|
Mike Plichta PC Experience Supervisor Winston & Strawn |
The first year of Aternity was amazing. It helped us solve many issues, including some we didn’t know we had. Now Aternity is helping us find out about new problems right away so we can resolve them before they take time away from client service. Testimonial By Mike Plichta |
Case Studies
| COMPANY | CASE STUDIES |
|---|---|
|
|
Case Study Simmons & SimmonsRead More |
|
|
Case Study Winston & StrawnRead More |
Popular Business Setting
for Aternity
Top Industries
- Legal Services
Popular in
- Enterprise
Peers used Aternity to Improve efficiency and Improve digital and social presence
Peer and Expert Opinion on Features
for Aternity
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Ticketing | Read Reviews (9) |
| Alerts: popups & Notifications | Read Reviews (8) |
| Dashboard | Read Reviews (5) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Ticketing | Read Reviews (9) |
| Alerts: popups & Notifications | Read Reviews (8) |
| Dashboard | Read Reviews (5) |
IT and Other Capabilities
for Aternity
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (36) |
| Data Export | Read Reviews (18) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (36) |
| Data Export | Read Reviews (18) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (87) |
| Phone Support | Read Reviews (3) |
| Email Support | Read Reviews (1) |
| Chat Support | Read Reviews (1) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (87) |
| Phone Support | Read Reviews (3) |
| Email Support | Read Reviews (1) |
| Chat Support | Read Reviews (1) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (7) |
| Analytics | Read Reviews (74) |
| Custom Reports | Read Reviews (31) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (7) |
| Analytics | Read Reviews (74) |
| Custom Reports | Read Reviews (31) |
Software Failure Risk Guidance
?for Aternity
Overall Risk Meter
Top Failure Risks for Aternity
Vendor Profile Details
HQ Location
125 Cambridgepark Drive Cambridge, MA
Employees
101-250
Social
Financials
SERIES D
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