Aternity Overview

Optimizing digital experiences is made accessible by Riverbed. The full potential of digital possibilities is illuminated and accelerated.

Use Cases

Customers recommend Collaboration, Competitive Intelligence, Contract Management, as the business use cases that they have been most satisfied with while using Aternity.

Other use cases:

  • Performance Management
  • Workflow Management
  • Playbook Creation
  • Measuring Customer Satisfaction
  • Products & Pricelist Management
  • Helpdesk Management
  • Offer Management
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Business Priorities

Improve Efficiency and Improve Digital And Social Presence are the most popular business priorities that customers and associates have achieved using Aternity.

Other priorities:

  • Acquire Customers
  • Enhance Customer Relationships
  • Enter New Markets Internationally Or Locally
  • Manage Risk
  • Scale Best Practices
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Aternity Use-Cases and Business Priorities: Customer Satisfaction Data

Aternity works with different mediums / channels such as Chat, Skype, E-Mail, etc.

Aternity's features include Ticketing, Alerts: Popups & Notifications, and Dashboard.

Reviews

"Desktops are the core of the business, but we know 50% of users are accessing emails on their mobile device. Mobiles are part of a lawyers’ everyday life. We can deploy applications to mobiles securely, so it makes sense for us to understand how the...se apps are performing." - Jeremy Hoyland

Aternity, belong to a category of solutions that help Digital Experience Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Aternity

Top Industries

  • Legal Services

Popular in

  • Enterprise

Aternity is popular in Legal Services, and is widely used by Enterprise,

Comprehensive Insights on Aternity Use Cases

How can Aternity enhance your Collaboration process?

Aternity Collaboration capabilities include monitoring performance and usage of collaboration apps. These capabilities measure app performance, voice, and video quality. Aternity leverages AI-driven automation and self-healing to differentiate services with support for leading collaboration platforms.
"...Achieve Collaboration Goals by Delivering Excellent User Experience. Challenges...." End User Experience Monitoring for Microsoft Office 365

How efficiently Does Aternity manage your Competitive Intelligence?

The company provides real-time data on end-user experience, enabling organizations to benchmark performance against industry standards. The platform offers insights into application and operating system performance, allowing for informed evaluations of new versions. The company leverages data from millions of devices to offer comparative insights into digital experience and IT service performance, helping organizations make informed decisions.
"...Compare your organization s digital experience to others in the market by leveraging our IT service benchmark data from millions of devices under management. ..." Digital Experience Management Platform

What solutions does Aternity provide for Contract Management?

What benefits does Aternity offer for Performance Management?

13+ more Business Use Cases

25 buyers and buying teams have used Cuspera to assess how well Aternity solved their Digital Experience Platform needs. Cuspera uses 432 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Digital Experience Platform needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Aternity testimonial

Jeremy Hoyland

Managing Partner

Simmons & Simmons

Desktops are the core of the business, but we know 50% of users are accessing emails on their mobile device. Mobiles are part of a lawyers’ everyday life. We can deploy applications to mobiles securely, so it makes sense for us to understand how these apps are performing. Testimonial By Jeremy Hoyland
Aternity testimonial

Mike Plichta

PC Experience Supervisor

Winston & Strawn

The first year of Aternity was amazing. It helped us solve many issues, including some we didn’t know we had. Now Aternity is helping us find out about new problems right away so we can resolve them before they take time away from client service. Testimonial By Mike Plichta
CUSTOMERS TESTIMONIALS
Aternity testimonial

Jeremy Hoyland

Managing Partner

Simmons & Simmons

Desktops are the core of the business, but we know 50% of users are accessing emails on their mobile device. Mobiles are part of a lawyers’ everyday life. We can deploy applications to mobiles securely, so it makes sense for us to understand how these apps are performing. Testimonial By Jeremy Hoyland
Aternity testimonial

Mike Plichta

PC Experience Supervisor

Winston & Strawn

The first year of Aternity was amazing. It helped us solve many issues, including some we didn’t know we had. Now Aternity is helping us find out about new problems right away so we can resolve them before they take time away from client service. Testimonial By Mike Plichta

Case Studies

COMPANY CASE STUDIES
Aternity case study
Case Study Winston & Strawn

How Aternity Helps Winston & Strawn's IT team identify user experience issues to resolve them before attorneys and staff lose time

Read More
Aternity case study
Case Study Simmons & Simmons

How Aternity Helps Simmons & Simmons Improves issue resolution and bolsters support teams

Read More

Video

The Key to Brewing a Better User Experience Instant Visibility at the Point of Consumption

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lightning

Peers used Aternity for collaboration and competitive intelligence

Aternity Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.45/5

Read Reviews (7)
Analytics

4.88/5

Read Reviews (74)
Custom Reports

4.79/5

Read Reviews (31)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.45/5

Read Reviews (7)
Analytics

4.88/5

Read Reviews (74)
Custom Reports

4.79/5

Read Reviews (31)

Software Failure Risk Guidance

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for Aternity

Overall Risk Meter

Low Medium High

Top Failure Risks for Aternity

Aternity Profile

Company Name

Aternity

Company Website

https://www.aternity.com/

Year Founded

2004

HQ Location

125 Cambridgepark Drive Cambridge, MA

Employees

101-250

Social

Financials

SERIES D