astTECS call center dialer Overview
*astTECS delivers enterprise-grade unified communication solutions leveraging open-source technology. Their offerings include IP PBX systems, AI-driven voice bots, chatbots, and comprehensive contact center solutions. Businesses can utilize their VoIP solutions to enhance communication efficiency. *astTECS' AI capabilities are embedded in their CCD and IVR systems, providing automated, intelligent customer interactions. The integration of CRM and voice logging ensures seamless data management and compliance. These solutions are ideal for contact centers seeking scalable and customizable communication tools. The use of open-source Asterisk technology allows for flexibility and cost-effectiveness, catering to diverse business needs.
Use Cases
Customers recommend Helpdesk Management, Engagement Management, Communication Management, as the business use cases that they have been most satisfied with while using astTECS call center dialer.
Business Priorities
Enhance Customer Relationships and Launch New Products are the most popular business priorities that customers and associates have achieved using astTECS call center dialer.
astTECS call center dialer Use-Cases and Business Priorities: Customer Satisfaction Data
astTECS call center dialer works with different mediums / channels such as Phone Calls. Offline. Events etc.
astTECS call center dialer's features include Recording, Live Monitoring, and Predictive Dialer. and astTECS call center dialer support capabilities include 24/7 Support, AI Powered, Email Support, etc. also astTECS call center dialer analytics capabilities include Analytics, and Custom Reports.
Reviews
"...Predictive dialer/Hosted dialer/Call Center Software...." Peer review from iTecs Communications
astTECS call center dialer, Twilio, Twilio Programmable Voice, Plivo, FocalScope Call Center, etc., all belong to a category of solutions that help Contact Center Software. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Call-center-dialer solutions by *astTECS offer omni-channel capabilities with live monitoring and advanced reporting. VICIdial is recognized as one of the best call center dialers.
Comprehensive Insights on astTECS call center dialer Use Cases
What solutions does astTECS call center dialer provide for Helpdesk Management?
How does astTECS call center dialer address your Engagement Management Challenges?
How can astTECS call center dialer enhance your Communication Management process?
16+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well astTECS call center dialer solved their Contact Center Software needs. Cuspera uses 386 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Contact Center Software needs.
Peers used astTECS call center dialer for helpdesk management and engagement management
astTECS call center dialer Competitors
astTECS call center dialer Features
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| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (6) |
| Analytics | Read Reviews (9) |
| Custom Reports | Read Reviews (11) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (6) |
| Analytics | Read Reviews (9) |
| Custom Reports | Read Reviews (11) |
Software Failure Risk Guidance
?for astTECS call center dialer
Overall Risk Meter
Top Failure Risks for astTECS call center dialer
astTECS Communications News
Transforming campus communication with *astTECS IP PA System at UAE International School
Transforming campus communication with *astTECS IP PA System at UAE International School Here we talk about the successful implementation of the *astTECS IP PA system & speakers in an international school in the UAE. With modernisation becoming more and more essential for educational institutions, this case study demonstrates how improving communication infrastructure may substantially [...]
The post Transforming campus communication with *astTECS IP PA System at UAE International School appeared first on Open Source, Asterisk – Predictive Dialer in India | *astTECS.
Transforming CRMs to Interactive Customer Applications With *astTECS Click-2-Call
Case Study: Transforming CRMs to Interactive Customer Applications With *astTECS Click-2-Call CLIENT: VIBRANT SCREENS LOCATION: Bangalore Background: Being an IT Company, Vibrant Screens is capable of developing any kind of database portal. For years, they have been using their self-developed CRM to maintain their customer data, their orders, their warranty and support periods, and [...]
The post Transforming CRMs to Interactive Customer Applications With *astTECS Click-2-Call appeared first on Open Source, Asterisk – Predictive Dialer in India | *astTECS.
Transforming industries with AI Chatbots: *astTECS AI Chatbot solutions and their impact
Transforming industries with AI Chatbots: *astTECS AI Chatbot solutions and their impact Introduction Communication in today's digital era has changed considerably: interactions now include both people and machines interacting directly, with chatbots becoming an invaluable asset in helping improve customer service, automate tasks, and drive business expansion. *astTECS is leading this trend by offering chatbot [...]
The post Transforming industries with AI Chatbots: *astTECS AI Chatbot solutions and their impact appeared first on Open Source, Asterisk – Predictive Dialer in India | *astTECS.
Navigating Seamless Communication: The Role of Session Border Controller (SBC)
Navigating Seamless Communication: The Role of Session Border Controller (SBC) Introduction In the age of interconnected communication networks and VoIP (Voice over Internet Protocol) services, maintaining the integrity and security of real-time communications is paramount. This is where the Session Border Controller (SBC) comes into the picture. Often referred to as the guardians of [...]
The post Navigating Seamless Communication: The Role of Session Border Controller (SBC) appeared first on Open Source, Asterisk – Predictive Dialer in India | *astTECS.
astTECS Communications Profile
Company Name
astTECS Communications
Company Website
https://www.asttecs.com/HQ Location
#35, Krishna Reddy Layout, Amar Jyoti Layout , Domlur, Bangalore, Karnataka 560071, IN
Employees
51-200
Social
Financials
NA
