Voyado: Product updates, Customer stories, and Insights | 2026 Cuspera

Voyado Elevate helped Stormberg boost average order value by 16.4%. The company faced challenges with rapid e-commerce growth and needed better product discovery and recommendations. They switched to... a new e-commerce platform using Voyado Elevate for search, navigation, and recommendations. After launch, conversion from recommendations jumped from 7% to 18%. Stormberg saw fast results and improved customer experience.
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Voyado Engage helped Stronger, a Swedish activewear brand, test SMS marketing against email. They targeted defecting customers and email non-openers with A/B tests. SMS campaigns generated 84.7% more... revenue than email, with 95,214 SEK in revenue versus 51,558 SEK for email. SMS also drove a 19.1% higher average order value and 53.3% more purchases. The return on ad spend for SMS beat Stronger’s paid ads, proving SMS is a strong channel for customer engagement.
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JACK & JONES wanted to improve customer loyalty and unify the shopping experience across online and in-store channels. They launched the JACK & JONES CLUB, a simple and mobile-first loyalty program. ...The program included digital receipts and personalized offers using first-party data. Over 30,000 new members signed up each week, and more than 2 million gave email consent. Members had a 33% higher average order value, and 29% made two or more purchases in the first 8 months. The loyalty club increased both online and in-store sales.
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Obs and Obs Bygg wanted to make their online shopping feel like their in-store experience. They used Voyado Elevate to add offline data to their online product recommendations. This helped make the s...uggestions more personal and useful. For Obs, add-to-cart revenue share went up by 26%, from 2.12% to 2.7%. For Obs Bygg, it went up by 33%, from 1.66% to 2.2%. These results came from better recommendations and a seamless shopping journey.
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Samsøe Samsøe is a global fashion brand with many stores and a strong online presence. They struggled to understand their in-store customers and had problems with data quality and technology. They us...ed the Voyado platform to centralize customer data and improve their marketing. They launched a loyalty program and used automation to personalize customer journeys. As a result, they saw a 24.6% increase in average purchases, a 37.4% rise in average receipt amount, and a 121% growth in new contacts.
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