Real-World Case Studies and Customer Success Stories with Anthill CRM

Homebase used Anthill to upgrade their appointment booking system. The new online solution replaced manual processes across all stores and... head office. Customers can now book appointments, upload project details, and choose showrooms online. Store teams see real-time availability and manage resources better. Anthill's workflow automation sends alerts, ensures best practices, and improves customer experience. Homebase now has better forecasting, resource allocation, and customer data capture.
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Anthill helped The Kitchen Store fix invoicing and streamline processes. Designers now spend more time on their main job, as... orders flow directly to the accounts system. The team works from one process, making them more efficient and saving time. They can now track KPIs and see customer stages instantly. Anthill connects all their systems, so information is entered once and shared everywhere. The Kitchen Store values Anthill's flexibility and industry fit.
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Anthill helped Middletons improve their quoting process. Staff now use a custom quote builder for consistent and accurate quotes in... store and by phone. Integration with Netsuite ERP keeps product and pricing data up to date. Productivity in the ordering team increased by 44%. The new system cut a week from product launch timelines. Live dashboards and prompts help staff follow up on sales and manage leads better.
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Anthill helps John Lewis of Hungerford improve their marketing campaigns. They use Anthill to send targeted email campaigns with custom... templates. Open rates reached 30% for key emails like re-introductory offers and product sales. Anthill's tracking shows which messages drive customer spend and revenue. The marketing team can now prove ROI and make better investment decisions. This led to a more cohesive customer experience and higher marketing success.
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Anthill helped Bathroom & Kitchen Eleven cut marketing spend by 350% with no drop in sales revenue. The company replaced... many spreadsheets with a single source of customer truth. Anthill enabled precise tracking of ad spend and sales, improving ROI visibility. The team built custom workflows to manage the customer journey from enquiry to completion. Reliable reporting now supports faster, more informed business decisions.
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Anthill helped Tile Giant improve their sales process and quote management. Tile Giant used Anthill to automate product catalogues and... pricing for accurate quoting. The marketing team managed promotions across 80+ stores with Anthill. Staff used an area calculator to speed up quoting. Trade account dashboards and contact triggers helped boost customer engagement. Tile Giant now tracks samples and has a single customer view for better service.
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Anthill replaced Homebase's manual appointment booking with an online system. Homebase now manages all customer appointments in one place. The... new system lets customers book appointments and upload project details online. Store teams can see all bookings, manage resources, and prepare better for each meeting. Automated workflows and alerts help staff follow best practices and never miss a step. This improved process makes things easier for staff and gives customers a better experience.
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Anthill helped Magnet Projects align their team to best practice workflows. Custom workflows removed regional process differences and improved accountability.... Automated notifications increased communication efficiency and technology adoption. Live reporting saved each region 1-3 days per month and improved business intelligence. Integration with 2020 Fusion created a single source of truth, reducing friction during a merger.
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Anthill helped Senergy Direct automate sales and lead management. Senergy Direct used Anthill to connect marketing channels and get instant... sales enquiries. Automated workflows notify staff and qualify leads fast. Campaign attribution data shows which marketing channels work best. Automated SMS messages improve customer touchpoints. Senergy Direct saw faster response times and better ROI.
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