AnswerHub Overview
This is a summary of the comprehensive capabilities and benefits of AnswerHub based on over 639 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
AnswerHub, inSided, Shelf.io, Answerbase, ComAround Knowledgeâ„¢, etc., all belong to a category of solutions that help Knowledge Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if AnswerHub is right for your needs? Our Cuspera AI engine can evaluate how AnswerHub fits your specific business needs, industry, and context. Get your personalized assessment report today.
AnswerHub supports business activities such as:
- Engagement Management
- Helpdesk Management
- Knowledge Management
- Community Building
- Training & Onboarding
AnswerHub can help you with many business goals, such as Improve Internal Communications, Enhance Customer Relationships, Acquire Customers, Enter New Markets Internationally Or Locally, Establish Thought Leadership, etc. It can help manage these activities if you use User Generated Content and Blogs for these needs. As a solution, AnswerHub's capabilities include Gamification, Ticketing, Alerts: Popups & Notifications, etc.
AnswerHub Computer Software Vertical is its biggest customer base.
Reviews
"...Engaged users...." Peer review by Administrator
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well AnswerHub solved their Knowledge Management needs. Cuspera uses 639 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Knowledge Management needs.
Business Priorities
Improve Internal Communications and Enhance Customer Relationships are the most popular business priorities peers achieved using AnswerHub.
Use Cases
Peers recommend Engagement Management , Helpdesk Management , Knowledge Management , as the business use cases that they have been most satisfied while using AnswerHub.
Read Peer Reviews and Expert Experience for Business Use Cases
BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
---|---|---|
Engagement Management |
4.95/5 ★ |
"...Engaged users...." Peer review by Administrator |
engaging and following up |
4.93/5 ★ |
"...Engage the Customer Success Team as they can quickly get you the answers you need to make your decision..." Peer review by Tim K., Computer Software |
Helpdesk Management |
4.96/5 ★ |
"...Excellent help and support...." Peer review by Jeff Bischoff, Insurance |
Knowledge Management with User Generated Content and Blogs |
4.84/5 ★ |
"...The enormous knowledge base, which is built by experts who answer users` questions about our products...." Peer review by Sylwia G., Computer Software |
sharing knowledge |
4.76/5 ★ |
"...Users can capture, organize, and share knowledge in a variety of ways including questions and answers, ideas, and knowledge base articles...." Peer review |
creating knowledge base |
3.32/5 ★ |
"...Support teams create a knowledge base of most frequently asked questions, tagging the best answer...." Developers Enabling Developers |
PEER EXPERIENCES | |
---|---|
Engagement Management |
4.95/5 ★ |
"...Engaged users...." Peer review by Administrator |
|
engaging and following up |
4.95/5 ★ |
Helpdesk Management |
4.96/5 ★ |
"...Excellent help and support...." Peer review by Jeff Bischoff, Insurance |
|
Knowledge Management with User Generated Content and Blogs |
4.84/5 ★ |
"...The enormous knowledge base, which is built by experts who answer users` questions about our products...." Peer review by Sylwia G., Computer Software |
|
sharing knowledge |
4.84/5 ★ |
creating knowledge base |
4.84/5 ★ |
19+ more Business Use Cases
Our AI advisor, Wyz, harnessed 639 insights from peers and experts to help you assess how these AnswerHub use cases fit your Knowledge Management needs.
Frequently Asked Questions(FAQ)
for AnswerHub
What is AnswerHub used for?
What are the top features of AnswerHub?
Who uses AnswerHub?
What are AnswerHub alternatives?
Where is AnswerHub located?
Popular Business Setting
for AnswerHub
Top Industries
- Computer Software
- Insurance
- Internet
Popular in
- Mid Market
- Enterprise
- Large Enterprise
AnswerHub Alternatives
Peer and Expert Opinion on Features
for AnswerHub
- Low
- Medium
- High
FEATURES | RATINGS AND REVIEWS |
---|---|
Gamification | Read Reviews (35) |
Ticketing | Read Reviews (16) |
Alerts: popups & Notifications | Read Reviews (11) |
Widgets | Read Reviews (9) |
Rewards | Read Reviews (7) |
FEATURES | RATINGS AND REVIEWS |
---|---|
Gamification | Read Reviews (35) |
Ticketing | Read Reviews (16) |
Alerts: popups & Notifications | Read Reviews (11) |
Widgets | Read Reviews (9) |
Rewards | Read Reviews (7) |
IT and Other Capabilities
for AnswerHub
- Low
- Medium
- High
CAPABILITIES (DATA) | RATINGS AND REVIEWS |
---|---|
Data Export | Read Reviews (16) |
Data Import | Read Reviews (35) |
CAPABILITIES (DATA) | RATINGS AND REVIEWS |
---|---|
Data Export | Read Reviews (16) |
Data Import | Read Reviews (35) |
CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
---|---|
Chat Support | Read Reviews (19) |
Email Support | Read Reviews (19) |
Phone Support | Read Reviews (18) |
24/7 Support | Read Reviews (128) |
CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
---|---|
Chat Support | Read Reviews (19) |
Email Support | Read Reviews (19) |
Phone Support | Read Reviews (18) |
24/7 Support | Read Reviews (128) |
CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
---|---|
AI Powered | Read Reviews (1) |
Custom Reports | Read Reviews (53) |
Analytics | Read Reviews (35) |
CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
---|---|
AI Powered | Read Reviews (1) |
Custom Reports | Read Reviews (53) |
Analytics | Read Reviews (35) |
Software Failure Risk Guidance
?for AnswerHub
Overall Risk Meter
Top Failure Risks for AnswerHub
Vendor Profile Details
Company Name
Devada
Company Website
https://devada.comHQ Location
600 Park Offices Drive, STE 150, Raleigh-Durham, North Carolina 27560, US
Employees
51-200
Social
Financials
PRIVATE