Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well AnswerHub solved their Knowledge Management needs. Cuspera uses 639 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Knowledge Management needs.
Business Priorities
Improve Internal Communications and Enhance Customer Relationships are the most popular business priorities peers achieved using AnswerHub.
Use Cases
Peers recommend Engagement Management , Helpdesk Management , Knowledge Management , as the business use cases that they have been most satisfied while using AnswerHub.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Engagement Management |
4.95/5 ★ |
"...When the developers are engaged, they evolve from reporting problems and seeking solutions to providing insight...." Dynatrace |
| engaging and following up |
4.93/5 ★ |
"...When the developers are engaged, they evolve from reporting problems and seeking solutions to providing insight...." Dynatrace |
| Helpdesk Management |
4.96/5 ★ |
"...Excellent help and support...." Peer review by Jeff Bischoff, Insurance |
| Knowledge Management with User Generated Content and Blogs |
4.84/5 ★ |
"...The knowledge that users share on Guru Answers shows their specific expertise, lending credibility to both employers and freelancers...." Peer review by Inder Gugliani, CEO, Guru.com, Guru.com |
| sharing knowledge |
4.76/5 ★ |
"...The AnswerHub is another way to share knowledge among employees, partners and customers and is a great solution for reducing barriers between people, departments and companies...." Peer review by Sylwia Ganiec, Computer Software |
| creating knowledge base |
3.32/5 ★ |
"...Support teams create a knowledge base of most frequently asked questions, tagging the best answer...." Developers Enabling Developers |
| PEER EXPERIENCES | |
|---|---|
| Engagement Management |
4.95/5 ★ |
"...When the developers are engaged, they evolve from reporting problems and seeking solutions to providing insight...." Dynatrace |
|
| engaging and following up |
4.95/5 ★ |
| Helpdesk Management |
4.96/5 ★ |
"...Excellent help and support...." Peer review by Jeff Bischoff, Insurance |
|
| Knowledge Management with User Generated Content and Blogs |
4.84/5 ★ |
"...The knowledge that users share on Guru Answers shows their specific expertise, lending credibility to both employers and freelancers...." Peer review by Inder Gugliani, CEO, Guru.com, Guru.com |
|
| sharing knowledge |
4.84/5 ★ |
| creating knowledge base |
4.84/5 ★ |
19+ more Business Use Cases
Our AI advisor, Wyz, harnessed 639 insights from peers and experts to help you assess how these AnswerHub use cases fit your Knowledge Management needs.
Frequently Asked Questions(FAQ)
for AnswerHub
What is AnswerHub used for?
What are the top features of AnswerHub?
Who uses AnswerHub?
What are AnswerHub alternatives?
Where is AnswerHub located?
Popular Business Setting
for AnswerHub
Top Industries
- Computer Software
- Insurance
- Internet
Popular in
- Mid Market
- Enterprise
- Large Enterprise
Peers used AnswerHub to Improve internal communications and Enhance customer relationships
AnswerHub Alternatives
Peer and Expert Opinion on Features
for AnswerHub
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Gamification | Read Reviews (35) |
| Ticketing | Read Reviews (16) |
| Alerts: popups & Notifications | Read Reviews (11) |
| Widgets | Read Reviews (9) |
| Rewards | Read Reviews (7) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Gamification | Read Reviews (35) |
| Ticketing | Read Reviews (16) |
| Alerts: popups & Notifications | Read Reviews (11) |
| Widgets | Read Reviews (9) |
| Rewards | Read Reviews (7) |
IT and Other Capabilities
for AnswerHub
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (16) |
| Data Import | Read Reviews (35) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (16) |
| Data Import | Read Reviews (35) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Chat Support | Read Reviews (19) |
| Email Support | Read Reviews (19) |
| Phone Support | Read Reviews (18) |
| 24/7 Support | Read Reviews (128) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Chat Support | Read Reviews (19) |
| Email Support | Read Reviews (19) |
| Phone Support | Read Reviews (18) |
| 24/7 Support | Read Reviews (128) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Custom Reports | Read Reviews (53) |
| Analytics | Read Reviews (35) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Custom Reports | Read Reviews (53) |
| Analytics | Read Reviews (35) |
Software Failure Risk Guidance
?for AnswerHub
Overall Risk Meter
Top Failure Risks for AnswerHub
Vendor Profile Details
Company Name
Devada
Company Website
https://devada.comHQ Location
600 Park Offices Drive, STE 150, Raleigh-Durham, North Carolina 27560, US
Employees
51-200
Social
Financials
Private
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