AMC Technology Overview

This is a summary of the comprehensive capabilities and benefits of AMC Technology based on over 256 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

AMC Technology, belong to a category of solutions that help Channel Partner Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if AMC Technology is right for your needs? Our Cuspera AI engine can evaluate how AMC Technology fits your specific business needs, industry, and context. Get your personalized assessment report today.

AMC Technology supports business activities such as:

  • Engagement Management
  • Helpdesk Management
  • Creating Contact List
  • Coaching
  • Engaging On Social Media

AMC Technology can help you with many business goals, such as Acquire Customers, Enter New Markets Internationally Or Locally, Scale Best Practices, and Enhance Customer Relationships. It can help manage these activities if you use Chat Phone Calls Text SMS etc. for these needs. As a solution, AMC Technology's capabilities include Personalization, and Recording.

Reviews

"...The AppFoundry allows Genesys customers from all market segments to discover and rapidly deploy a broad range of solutions that make it easier to interact with consumers, engage employees and optimize their workforce. ..." AMC Technology Launches DaVinci App on Genesys AppFoundry

Cuspera Reviews

11 buyers and buying teams have used Cuspera to assess how well AMC Technology solved their Channel Partner Management needs. Cuspera uses 256 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Channel Partner Management needs.

Business Priorities

Acquire Customers and Enter New Markets Internationally Or Locally are the most popular business priorities peers achieved using AMC Technology.

Other priorities:

  • Scale Best Practices
  • Enhance Customer Relationships
See all business priorities See less business priorities

Use Cases

Peers recommend Engagement Management , Helpdesk Management , Creating Contact List , as the business use cases that they have been most satisfied while using AMC Technology.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Engagement Management

4.74/5

Read Reviews (16)

"...The AppFoundry allows Genesys customers from all market segments to discover and rapidly deploy a broad range of solutions that make it easier to interact with consumers, engage employees and optimize their workforce. ..." AMC Technology Launches DaVinci App on Genesys AppFoundry
engaging and following up

4.53/5

Read Reviews (8)

"...This turns phone numbers within Oracle Engagement Cloud into clickable links for agents to place outbound calls, eliminating the need for an agent to enter in a phone number manually...."
Helpdesk Management with Phone Calls, Chat and Text SMS

4.61/5

Read Reviews (10)

"...Are you ready to discover how our solution can help shave seconds off of your contact center call times & agent work activities? ..." Salesforce Integration Solutions
Creating Contact List

4.28/5

Read Reviews (7)

"...Create the contact center you want with the flexibility of DaVinci. ..." Telephony & Omni-Channel Routing for Microsoft Dynamics CRM 365 USD
PEER EXPERIENCES
Engagement Management

4.74/5

Read Reviews (16)

"...The AppFoundry allows Genesys customers from all market segments to discover and rapidly deploy a broad range of solutions that make it easier to interact with consumers, engage employees and optimize their workforce. ..." AMC Technology Launches DaVinci App on Genesys AppFoundry
engaging and following up

4.74/5

Read Reviews (8)

Helpdesk Management with Phone Calls, Chat and Text SMS

4.61/5

Read Reviews (10)

"...Are you ready to discover how our solution can help shave seconds off of your contact center call times & agent work activities? ..." Salesforce Integration Solutions
Creating Contact List

4.28/5

Read Reviews (7)

"...Create the contact center you want with the flexibility of DaVinci. ..." Telephony & Omni-Channel Routing for Microsoft Dynamics CRM 365 USD

12+ more Business Use Cases

Our AI advisor, Wyz, harnessed 256 insights from peers and experts to help you assess how these AMC Technology use cases fit your Channel Partner Management needs.

Based on peer insights

Cuspera recommends AMC Technology for

Use Cases Engagement Management , Helpdesk Management , Creating Contact List
Medium Chat, Phone Calls, Text SMS
Features Personalization, Recording
Business Priorities Acquire Customers, Enter New Markets Internationally Or Locally, Scale Best Practices

Peers used AMC Technology to Acquire customers and Enter new markets internationally or locally

Peer and Expert Opinion on Features

for AMC Technology

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Personalization

4.48/5

Read Reviews (17)
Recording

4.26/5

Read Reviews (8)
FEATURES RATINGS AND REVIEWS
Personalization

4.48/5

Read Reviews (17)
Recording

4.26/5

Read Reviews (8)

IT and Other Capabilities

for AMC Technology

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.40/5

Read Reviews (11)
Data Export

4.40/5

Read Reviews (11)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.40/5

Read Reviews (11)
Data Export

4.40/5

Read Reviews (11)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.60/5

Read Reviews (32)
Phone Support

4.23/5

Read Reviews (9)
Email Support

3.73/5

Read Reviews (3)
Chat Support

3.73/5

Read Reviews (3)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.60/5

Read Reviews (32)
Phone Support

4.23/5

Read Reviews (9)
Email Support

3.73/5

Read Reviews (3)
Chat Support

3.73/5

Read Reviews (3)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

4.41/5

Read Reviews (14)
Analytics

4.19/5

Read Reviews (8)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

4.41/5

Read Reviews (14)
Analytics

4.19/5

Read Reviews (8)

Software Failure Risk Guidance

?

for AMC Technology

Overall Risk Meter

Low Medium High

Top Failure Risks for AMC Technology

Vendor Profile Details

Company Name

AMC Technology

HQ Location

1707 Summit Avenue , 201, Richmond, VA 23230, US

Employees

11-50

Social

Financials

PRIVATE