Alterra Answer Bot Overview
This is a summary of the comprehensive capabilities and benefits of Alterra Answer Bot based on over 98 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Alterra Answer Bot, belong to a category of solutions that help Chatbot. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Alterra Answer Bot is right for your needs? Our Cuspera AI engine can evaluate how Alterra Answer Bot fits your specific business needs, industry, and context. Get your personalized assessment report today.
Alterra Answer Bot supports business activities such as:
- Engagement Management
- Helpdesk Management
- Knowledge Management
- Training & Onboarding
- Measuring Customer Satisfaction
Alterra Answer Bot can help you with many business goals, such as Enter New Markets Internationally Or Locally, and Acquire Customers. It can help manage these activities if you use Mass Media Chat Website etc. for these needs. As a solution, Alterra Answer Bot's capabilities include Bot, and Ticketing.
Reviews
"...Alterra.ai, a Deep Learning startup that builds virtual assistants for intelligent customer engagement and support, announced that Alterra Answer Bot is now available in Zendesk Marketplace. ..." Alterra.ai Introduces Answer Bot for Zendesk to Help Businesses Automate Customer Support
Cuspera Reviews
33 buyers and buying teams have used Cuspera to assess how well Alterra Answer Bot solved their Chatbot needs. Cuspera uses 98 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Chatbot needs.
Business Priorities
Enter New Markets Internationally Or Locally and Acquire Customers are the most popular business priorities peers achieved using Alterra Answer Bot.
Use Cases
Peers recommend Engagement Management , Helpdesk Management , Knowledge Management , as the business use cases that they have been most satisfied while using Alterra Answer Bot.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Engagement Management with Mass Media |
4.63/5 ★ |
"...Alterra.ai, a Deep Learning startup that builds virtual assistants for intelligent customer engagement and support, announced that Alterra Answer Bot is now available in Zendesk Marketplace. ..." Alterra.ai Introduces Answer Bot for Zendesk to Help Businesses Automate Customer Support |
| engaging and following up |
4.37/5 ★ |
"...Alterra.ai, a Deep Learning startup that builds virtual assistants for intelligent customer engagement and support, announced that Alterra Answer Bot is now available in Zendesk Marketplace. ..." Alterra.ai Introduces Answer Bot for Zendesk to Help Businesses Automate Customer Support |
| Helpdesk Management with Chat |
3.88/5 ★ |
"...Other live chat, support, help desk, CRM or contact center solutions can be connected to the Alterra Answers via our . Features...." AI that answers your customers questions |
| Knowledge Management with Website, Chat and Slack |
4.06/5 ★ |
"...You can use Alterra Answers as a search engine, with a traditional search user interface by adding a search box to your FAQ, help or knowledge base pages...." AI that answers your customers questions |
| PEER EXPERIENCES | |
|---|---|
| Engagement Management with Mass Media |
4.63/5 ★ |
"...Alterra.ai, a Deep Learning startup that builds virtual assistants for intelligent customer engagement and support, announced that Alterra Answer Bot is now available in Zendesk Marketplace. ..." Alterra.ai Introduces Answer Bot for Zendesk to Help Businesses Automate Customer Support |
|
| engaging and following up |
4.63/5 ★ |
| Helpdesk Management with Chat |
3.88/5 ★ |
"...Other live chat, support, help desk, CRM or contact center solutions can be connected to the Alterra Answers via our . Features...." AI that answers your customers questions |
|
| Knowledge Management with Website, Chat and Slack |
4.06/5 ★ |
"...You can use Alterra Answers as a search engine, with a traditional search user interface by adding a search box to your FAQ, help or knowledge base pages...." AI that answers your customers questions |
|
Peer and Expert Opinion on Features
for Alterra Answer Bot
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| bot | Read Reviews (15) |
| Ticketing | Read Reviews (6) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| bot | Read Reviews (15) |
| Ticketing | Read Reviews (6) |
IT and Other Capabilities
for Alterra Answer Bot
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (4) |
| Data Export | Read Reviews (4) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (4) |
| Data Export | Read Reviews (4) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (24) |
| Chat Support | Read Reviews (5) |
| Email Support | Read Reviews (2) |
| Phone Support | Read Reviews (1) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (24) |
| Chat Support | Read Reviews (5) |
| Email Support | Read Reviews (2) |
| Phone Support | Read Reviews (1) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (9) |
| Analytics | Read Reviews (3) |
| Custom Reports | Read Reviews (3) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (9) |
| Analytics | Read Reviews (3) |
| Custom Reports | Read Reviews (3) |
Software Failure Risk Guidance
?for Alterra Answer Bot
Top Failure Risks for Alterra Answer Bot
Vendor Profile Details
Company Name
Alterra.ai
Company Website
https://next.alterra.ai/home/HQ Location
Palo Alto Ave, Palo Alto, California 94301, US
Employees
1-10
Social
Financials
PRIVATE
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