AfterSell Overview

Here’s the scoop on AfterSell! We've gathered over 213 insights from folks who use it, and know it inside out—from peer reviews to customer testimonials and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

AfterSell, MOCA Platformâ„¢, RepeatRewards, CrowdTwist, Social&Loyal, etc., all belong to a category of solutions that help Customer Loyalty Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if AfterSell is right for your needs? Our Cuspera AI engine can evaluate how AfterSell fits your specific business needs, industry, and context. Get your personalized assessment report today.

AfterSell supports business activities such as:

  • Engagement Management
  • Loyalty Management
  • Social Media Analytics
  • Campaign Management
  • Lifetime Value Management

AfterSell can help you with many business goals, such as Enhance Customer Relationships, Improve Brand Engagement, Build Brand Awareness, Launch New Products, Improve Stakeholder Relations, etc. As a solution, AfterSell's capabilities include Personalization.

Reviews

"...GladMinds Connect Platform helps Brands and Customers to be engaged with each other enabling a superior experience and satisfaction...." Customer Experience Management Software for Help Desk Support

Cuspera Reviews

11 buyers and buying teams have used Cuspera to assess how well AfterSell solved their Customer Loyalty Management needs. Cuspera uses 213 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Loyalty Management needs.

Business Priorities

Enhance Customer Relationships and Improve Brand Engagement are the most popular business priorities peers achieved using AfterSell.

Other priorities:

  • Build Brand Awareness
  • Launch New Products
  • Improve Stakeholder Relations
  • Improve ROI
  • Acquire Customers
See all business priorities See less business priorities

Use Cases

Peers recommend Engagement Management , Loyalty Management , Social Media Analytics , as the business use cases that they have been most satisfied while using AfterSell.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Engagement Management

4.71/5 ★

Read Reviews (23)

"...GladMinds Connect Platform helps Brands and Customers to be engaged with each other enabling a superior experience and satisfaction...." Customer Experience Management Software for Help Desk Support
engaging and following up

4.57/5 ★

Read Reviews (12)

"...cloud-based customer engagement software Gladminds has been designed to help companies to cater to this precise need...."
Loyalty Management

4.66/5 ★

Read Reviews (14)

"...Today, the GCP is ready to use with its two products: AfterSell targeted at Brands & AfterBuy targeted at Customers/Consumers. ..." Customer Experience Management Software for Help Desk Support
identify target customers

3.71/5 ★

Read Reviews (1)

"...Today, the GCP is ready to use with its two products: AfterSell targeted at Brands & AfterBuy targeted at Customers/Consumers. ..."
customise loyalty program

3.68/5 ★

Read Reviews (1)

"...Loyalty Software/Service is one of the key services on the Glad Minds Connect Platform helping Brands to design, deploy and manage loyalty programs and customer engagement initiatives...."
Social Media Analytics

4.15/5 ★

Read Reviews (5)

"...Create actionable intelligence from closed loop process, reports and analytics. ..." Customer Experience Management Software for Help Desk Support
PEER EXPERIENCES
Engagement Management

4.71/5 ★

Read Reviews (23)

"...GladMinds Connect Platform helps Brands and Customers to be engaged with each other enabling a superior experience and satisfaction...." Customer Experience Management Software for Help Desk Support
engaging and following up

4.71/5 ★

Read Reviews (12)

Loyalty Management

4.66/5 ★

Read Reviews (14)

"...Today, the GCP is ready to use with its two products: AfterSell targeted at Brands & AfterBuy targeted at Customers/Consumers. ..." Customer Experience Management Software for Help Desk Support
identify target customers

4.66/5 ★

Read Reviews (1)

customise loyalty program

4.66/5 ★

Read Reviews (1)

Social Media Analytics

4.15/5 ★

Read Reviews (5)

"...Create actionable intelligence from closed loop process, reports and analytics. ..." Customer Experience Management Software for Help Desk Support

17+ more Business Use Cases

Our AI advisor, Wyz, harnessed 213 insights from peers and experts to help you assess how these AfterSell use cases fit your Customer Loyalty Management needs.

Based on peer insights

Cuspera recommends AfterSell for

Use Cases Engagement Management , Loyalty Management , Social Media Analytics
Features Personalization
Business Priorities Enhance Customer Relationships, Improve Brand Engagement, Build Brand Awareness
lightning

Peers used AfterSell to Enhance customer relationships and Improve brand engagement

Peer and Expert Opinion on Features

for AfterSell

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Personalization

3.68/5 ★

Read Reviews (7)
FEATURES RATINGS AND REVIEWS
Personalization

3.68/5 ★

Read Reviews (7)

IT and Other Capabilities

for AfterSell

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.11/5 ★

Read Reviews (8)
Data Export

3.21/5 ★

Read Reviews (2)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.11/5 ★

Read Reviews (8)
Data Export

3.21/5 ★

Read Reviews (2)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.23/5 ★

Read Reviews (21)
Email Support

3.48/5 ★

Read Reviews (4)
Chat Support

3.48/5 ★

Read Reviews (4)
Phone Support

3.48/5 ★

Read Reviews (4)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.23/5 ★

Read Reviews (21)
Email Support

3.48/5 ★

Read Reviews (4)
Chat Support

3.48/5 ★

Read Reviews (4)
Phone Support

3.48/5 ★

Read Reviews (4)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

4.48/5 ★

Read Reviews (34)
Analytics

4.05/5 ★

Read Reviews (7)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

4.48/5 ★

Read Reviews (34)
Analytics

4.05/5 ★

Read Reviews (7)

Software Failure Risk Guidance

?

for AfterSell

Overall Risk Meter

Low Medium High

Top Failure Risks for AfterSell

Vendor Profile Details

Company Name

GladMinds Solutions

Company Website

https://gladminds.co/

HQ Location

460 Sarjapur Main Road, Bengaluru, Karnataka 560035, IN

Employees

11-50

Social

Financials

PRIVATE