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Compare Zoho Connect vs Mural

Comparison Summary

This comparison report of Zoho Connect vs. Mural is based on a specific set of business needs and context. The comparison uses 1792 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Zoho Connect and Mural

Zoho Connect, and Mural belong to a category of solutions that help Team Collaboration. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Zoho Connect covers Collaboration, Communication Management with Chat, Knowledge Management, Engagement Management with Chat, etc.

Mural focuses on Collaboration, Engagement Management, Workflow Management, Coaching, etc.

"Zoho Connect has been a total game changer for our communication within The Booster Club. " - Mark Santelia

"We needed more than a digital whiteboard. MURAL provided a structured way to keep the conversation going. Ultimately, we were able to generate, explore, and engage with more ideas than would otherwise be possible in a short period of time. " - Jen Moher Sepulveda

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Zoho Connect

Focus area

Software Failure Risk

  • medium

logo Mural

Focus area

Software Failure Risk

  • medium

About

Employee intranet software to connect your business

Online Brainstorming, Synthesis and Collaboration - MURAL

Age

1996

Financials

PRIVATE

SERIES C

Business Need

Total Processes
(we found evidences for)

34

47

Total Goals
(we found evidences for)

4

10

Top Processes

Evidences indicate better relative satisfaction



communication management

sending & publishing communications

tracking & monitoring communications


knowledge management


engagement management

engaging and following up


content management


sales document management


social media management

monitoring social media

scheduling post to social media



workflow management


customer feedback management


sales call management

meeting management




training & onboarding



calendar management


helpdesk management


sales review & feedback


contact list management


products & pricelist management


generation of new leads


Top Goals

Goals Achieved

  • Improve internal communications

  • Scale best practices

  • Enhance customer relationships

  • Enter new markets internationally or locally

  • See 1 more
  • Scale best practices

  • Acquire customers

  • Improve ROI

  • Improve efficiency

  • Build brand awareness

  • Launch new products

  • Enhance customer relationships

  • Improve visibility

  • Improve digital and social presence

  • Improve internal communications

  • See 7 more

Top Channels

Channels Used

  • offline

  • chat

  • on premises

  • social media

  • phone calls

  • video

  • events

  • trade shows

  • e-mail

  • Slack

  • website

  • user generated content

  • mobile

  • mobile app

  • Skype

  • promotions

  • blogs

  • support groups

  • Whatsapp

  • games

  • Netflix

  • See 18 more
  • offline

  • chat

  • on premises

  • social media

  • phone calls

  • video

  • events

  • trade shows

  • e-mail

  • Slack

  • website

  • user generated content

  • mobile

  • mobile app

  • Skype

  • promotions

  • blogs

  • support groups

  • Whatsapp

  • games

  • Netflix

  • See 18 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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low

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Business Setting