Zoho Connect and Mural, An In-Depth Comparison 2026

Comparison Summary

Zoho Connect: Zoho-Connect offers modern intranet software to enhance internal communications, surveys, and task management. It unifies company efforts to boost culture and achieve common goals.

Mural: Mural enhances connection and teamwork with its secure, flexible visual work platform. It transforms meetings into collaborative murals.

This comparison report of Zoho Connect vs. Mural is based on a specific set of business needs and context. The comparison uses 1792 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Zoho Connect and Mural

Zoho Connect belong to a category of solutions that help Team Collaboration, whereas Mural belong to a category of solutions that help Collaboration and Productivity. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Zoho Connect covers Collaboration, Communication Management with Chat, Knowledge Management, Engagement Management with Chat, etc.

Mural focuses on Collaboration, Engagement Management, Workflow Management, Coaching, etc.

"Zoho Connect has made a significant impact on our company it has given us a new tool to share information, get closer as an organization and give us a more familial feel. Employees can see what is going on with everyone else, users can share accompl...ishments and milestones inside and outside of the workplace and it makes it a lot easier for everyone to meet and discuss when we have larger all-employee events because everyone feels like they know more about their fellow employees. " - Terrence Liverpool

"We teach people visual, collaborative methods … and one of the common questions is, 'My team is not located in the same building. How can we do this?' …It came up in every workshop we did, so we were looking for something that would really enable th...at, and that’s when we found MURAL. " - Christina Koffskey

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.

Zoho Connect and Mural: Best activities based on customer satisfaction


Zoho Connect in Action: Unique Activities

How can Zoho Connect optimize your Collaboration Workflow?
Zoho Connect is a collaborative tool that allows users to build an enterprise social network where they can connect, collaborate on projects, and share ideas. Users can create their own communities within the platform and interact with colleagues and professionals across the network. Although Zoho Connect offers robust features, it can be complex and difficult to navigate.
"...Zoho Connect is one of the best ways that people can collaborate with their colleagues...." Peer review by Holly S, Software Developer, Information Technology and Services
What Are the key features of Zoho Connect for Communication Management?
Zoho Connect facilitates team communication and collaboration. It allows users to schedule meetings, share documents, and discuss projects in real time. Zoho Connect also enables users to track social media activity and send feedback.nHowever, Zoho Connect's functionality is limited to internal communication.
"...Great tool for company content management and communication...." Peer review by Sajid Zaman
What makes Zoho Connect ideal for Knowledge Management?
Zoho Connect provides a knowledge management tool called Manuals. This tool enables you to create a knowledge base for employees. You can use this tool to store and share important information such as policies, procedures, guides, and best practices.
"...Users can share ideas, hold real-time discussions, contact anyone in the network, create their own apps, build their knowledge base, manage their work plans, and also access apps designed to make team work easy and quick...." Peer review from Zoho

Mural in Action: Unique Activities

How does Mural address your Engagement Management Challenges?
Mural facilitates collaborative engagement and idea generation among remote teams and stakeholders. The tool enables visual documentation, active participation through shared contribution, and engagement at various project stages. However, the number of user seats restricts ongoing engagement with a broader audience.
"...Improving the consumer's experience is a continuous process therefore frequent engagement with a broad body of colleagues is critical...." Peer review by User
How efficiently Does Mural manage your Workflow Management?
Mural enables teams to collaborate remotely in a manner similar to working on a physical whiteboard. nThe platform allows users to create customized workflows using templates, and provides tools to streamline and report on progress.nMural integrates with other tools, facilitating seamless workflow management.
"...Now my entire workflow is in a digital medium, so..." Peer review by Nathan L., Senior Service Designer, Management Consulting
How does Mural address your Coaching Challenges?
MURAL's coaching capabilities aim to enhance virtual collaboration by providing intuitive tools for brainstorming, ideation, and project management. It supports teams in adopting new collaboration practices, including through training and coaching. The platform's focus on intuitive design may limit its ability to fully support all aspects of cultural transition.
"...Through training, coaching, tooling, and facilitation, we help establish healthy project management processes and practices for teams...." Loup s Favorite Software for Remote Work

Top Processes

Customer evidence for the processes each product supports. Click Read Reviews to open peer feedback.

Evidences indicate better relative satisfaction



communication management

sending & publishing communications

tracking & monitoring communications


knowledge management


engagement management

engaging and following up


content management


sales document management


social media management

monitoring social media

scheduling post to social media



workflow management


customer feedback management


sales call management

meeting management




training & onboarding



calendar management


helpdesk management


sales review & feedback


contact list management


products & pricelist management


generation of new leads


Top Goals

Goals Achieved

  • Improve internal communications

  • Scale best practices

  • Enhance customer relationships

  • Enter new markets internationally or locally

  • See 1 more
  • Scale best practices

  • Acquire customers

  • Improve ROI

  • Improve efficiency

  • Build brand awareness

  • Launch new products

  • Enhance customer relationships

  • Improve visibility

  • Improve digital and social presence

  • Improve internal communications

  • See 7 more

Business Setting

Zoho Connect peer evidence is 74% SMB and Mid-Market. Mural peer evidence is 80% Enterprise.

Zoho Connect Mural
Peer score 4.5 4.7
Peer insights 385 1407
Top industries
Marketing And Advertising 59.0%
Information Technology And Services 13.0%
Management Consulting 5.0%
Information Technology And Services 25.0%
Education 18.0%
Consumer Goods 16.0%
SMB and Mid-Market 74.0% 20.0%
Enterprise 26.0% 80.0%
Pricing Zoho Connect

News

Latest Zoho Connect news

WhatsApp messages for events: Zoho Backstage enhancements

Zoho has enhanced its Zoho Backstage platform with new WhatsApp integration features. These include delivery reports for message tracking, scheduled notifications, expanded automation triggers for various stakeholders, and improved account management. These updates aim to streamline event communication, offering organizers greater visibility and flexibility in managing WhatsApp messaging.

26/08/2026 - source