Comparison Summary
This comparison report of Yesware vs. Salesforce Sales Cloud Einstein is based on a specific set of business needs and context. The comparison uses 7956 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Yesware and Salesforce Sales Cloud Einstein
Yesware, Salesforce Sales Cloud Einstein, Cirrus Insight, Groove, etc., belong to a category of solutions that help Sales Engagement. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Yesware covers Communication Management with E-Mail, Engagement Management with E-Mail, Sales Document Management with E-Mail, Lead Engagement with E-Mail, etc.
Salesforce Sales Cloud Einstein focuses on Engagement Management with Chat, Forecasting, Communication Management with Social Media, Social Media Marketing with Social Media, etc.
"Yesware is rare among sales tools in that it’s equally beloved by the reps and the managers. I’d highly recommend Yesware to any sales leader who wants better, more actionable data to drive predictable sales processes. " - Tim Bertrand
"Our customers have rated automation resolved cases at the same level as agent resolved cases: in the low 90% range. We see this as a huge win. " - Samantha Philip
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
All-in-One Toolkit for Sales Professionals with personalized outreach resulting in increased sales and customer engagement
Analyses CRM data to learn what separates deals won from deals lost, highlights top leads and next steps to close increasing sales and customer engagement.
Age
2010
1999
Financials
SERIES C
IPO
Business Need
Total Processes
(we found evidences for)
83
47
Total Goals
(we found evidences for)
13
9
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
-
Acquire customers
-
Increase sales & revenue
-
Improve internal communications
-
Enhance customer relationships
-
Scale best practices
-
Improve ROI
-
Grow market share
-
Establish thought leadership
-
Launch new products
-
Build brand awareness
-
Enter new markets internationally or locally
-
Improve brand engagement
-
Improve efficiency
- See 10 more
-
Acquire customers
-
Scale best practices
-
Enhance customer relationships
-
Grow market share
-
Increase sales & revenue
-
Improve digital and social presence
-
Improve ROI
-
Improve internal communications
-
Enter new markets internationally or locally
- See 6 more
Top Channels
Channels Used
-
social media
-
phone calls
-
offline
-
e-mail
-
chat
-
on premises
-
point of sale
-
games
-
mobile
-
website
-
mobile app
- See 8 more
-
social media
-
phone calls
-
offline
-
e-mail
-
chat
-
on premises
-
point of sale
-
games
-
mobile
-
website
-
mobile app
- See 8 more
Failure Risk Guidance Security Report?
Compliance Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Security & Privacy Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Integration Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Migration Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
IT and Other Capabilities
- Low
- Medium
- High