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Compare Whisbi Platform vs JivoChat

Comparison Summary

For Whisbi Platform vs JivoChat comparison, Our AI algorithm looked at 1239 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Whisbi Platform and JivoChat to solve their respective business needs.

Pros and cons of Whisbi Platform and JivoChat

Whisbi Platform is more suited to businesses that require Engagement Management with Video and Rating And Review Management with Website where as JivoChat is focused towards Engagement Management with Mobile and Rating And Review Management with Chat .

logo Whisbi Platform

Focus area

Software Failure Risk

  • low

logo JivoChat

Focus area

Software Failure Risk

  • low

About

Whisbi: Conversational Sales & Marketing Platform

JivoChat: Live Chat Software for Websites

Age

2008

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

32

33

Total Goals
(we found evidences for)

11

6

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


rating and review management



customer feedback management

measuring customer satisfaction

measuring net promoter score


generation of new leads



helpdesk management


conversion management


sales call management



campaign management


contact list management


products & pricelist management


social media management

social media analytics


workflow management


sales document management

proposal & quote management



loyalty management


sending & publishing communications


communication management

sending & publishing communications



Top Goals

Goals Achieved

  • Increase sales & revenue

  • Acquire customers

  • Improve digital and social presence

  • Enhance customer relationships

  • Launch new products

  • Build brand awareness

  • Improve brand engagement

  • Improve efficiency

  • Improve ROI

  • Grow market share

  • Improve visibility

  • See 8 more
  • Increase sales & revenue

  • Enhance customer relationships

  • Acquire customers

  • Improve internal communications

  • Grow market share

  • Improve digital and social presence

  • See 3 more

Top Channels

Channels Used

  • website

  • chat

  • social media

  • mobile

  • Facebook

  • phone calls

  • e-mail

  • mobile app

  • Facebook page

  • offline

  • Instagram

  • point of sale

  • promotions

  • user generated content

  • blogs

  • See 12 more
  • website

  • chat

  • social media

  • mobile

  • Facebook

  • phone calls

  • e-mail

  • mobile app

  • Facebook page

  • offline

  • Instagram

  • point of sale

  • promotions

  • user generated content

  • blogs

  • See 12 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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low

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Integration Risk

low

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low

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Migration Risk

medium

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low

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Business Setting