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Webgility vs Metrilo: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Webgility vs. Metrilo is based on a specific set of business needs and context. The comparison uses 1767 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Webgility and Metrilo

Webgility, Metrilo, SalesWarp, 3DSellers, etc., belong to a category of solutions that help E-Commerce Software. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Webgility covers Order Management with Offline, Helpdesk Management, Collaboration with Mobile, Products & Pricelist Management with Review Sites, etc.

Metrilo focuses on Engagement Management with E-Mail, Communication Management with E-Mail, Social Media Management with E-Mail, Channel Marketing, etc.

"Webgility paid for itself with the first two weeks of use in terms of time and labor costs. It saved us time with shipping and QuickBooks integrations, and keeps all our systems talking nicely to each other. " - Sharni Vaughan

"I love the clarity of information, it's a breath of fresh air in the analytics world. " - Spencer W

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Webgility

Focus area

Webgility is better than Metrilo for

Software Failure Risk

  • medium

logo Metrilo

Focus area

Metrilo is better than Webgility for

Software Failure Risk

  • medium

About

Multichannel Retail Solution

Metrilo: Ready-to-use growth platform for ecommerce brands

Age

2007

2014

Financials

SERIES A

SEED

Business Need

Total Processes
(we found evidences for)

44

50

Total Goals
(we found evidences for)

8

10

Top Processes

Evidences indicate better relative satisfaction


helpdesk management



products & pricelist management



customer feedback management

measuring customer satisfaction


account management


social media management

social media analytics


training & onboarding



revenue cycle management


workflow management


rating and review management



communication management

sending & publishing communications


category management


engagement management

engaging and following up


compliance & governance


promotion management


discount management


sales document management

proposal & quote management


lifetime value management



contact list management



campaign management


loyalty management




personalized marketing


segmentation and targeting


generation of new leads


social media marketing



Top Goals

Goals Achieved

  • Increase sales & revenue

  • Improve digital and social presence

  • Acquire customers

  • Enhance customer relationships

  • Enter new markets internationally or locally

  • Scale best practices

  • Grow market share

  • Improve ROI

  • See 5 more
  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Increase customer life time value

  • Grow market share

  • Improve efficiency

  • Enter new markets internationally or locally

  • Improve internal communications

  • Improve ROI

  • Improve brand engagement

  • See 7 more

Top Channels

Channels Used

  • e-mail

  • promotions

  • user generated content

  • blogs

  • social media

  • website

  • offline

  • point of sale

  • coupons

  • phone calls

  • newsletter

  • See 8 more
  • e-mail

  • promotions

  • user generated content

  • blogs

  • social media

  • website

  • offline

  • point of sale

  • coupons

  • phone calls

  • newsletter

  • See 8 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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No Data

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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Business Setting