Sitecore Search Overview

Reflektion delivers individualized content in real-time across key touchpoints to enhance customer engagement and increase revenue. Its AI-powered platform personalizes shopping experiences by predicting and responding to shopper preferences and intent.

Use Cases

Customers recommend Engagement Management, Merchandising, Social Media Analytics, as the business use cases that they have been most satisfied with while using Sitecore Search.

Other use cases:

  • Funnel Analysis
  • Products & Pricelist Management
  • Customer Feedback Management
  • Customise Loyalty Program
  • Digital Marketing
  • Helpdesk Management
  • Contacts History
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Business Priorities

Increase Sales & Revenue and Acquire Customers are the most popular business priorities that customers and associates have achieved using Sitecore Search.

Other priorities:

  • Enhance Customer Relationships
  • Enter New Markets Internationally Or Locally
  • Improve Digital And Social Presence
  • Improve ROI
  • Improve Brand Engagement
  • Grow Market Share
  • Increase Average Basket Value
  • Reduce Bounce
  • Improve Efficiency
  • Increase Customer Life Time Value
See all business priorities See less business priorities

Sitecore Search Use-Cases and Business Priorities: Customer Satisfaction Data

Sitecore Search works with different mediums / channels such as Website.

Sitecore Search's features include Personalization, Dashboard, Landing Page, etc. and Sitecore Search support capabilities include AI Powered, 24/7 Support, Email Support, etc. also Sitecore Search analytics capabilities include Analytics, and Custom Reports.

Reviews

"...We built the Reflektion Customer Engagement Platform in the cloud, so any marketing and merchandising manager, at every brand and retailer can deploy plug and play visitor experiences that drive behavior, realize the benefits of real self-learning AI and configure it all with clicks, not code and see the impact of it all with visual analytics and executive reports...." Peer review

Sitecore Search, Prisync, ShopBase, Rithum Marketing Solutions, Segment Customer Data Infrastructure, etc., all belong to a category of solutions that help E-Commerce Software. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Sitecore Search

Top Industries

  • Retail
  • Apparel & Fashion
  • Sports

Popular in

  • Large Enterprise
  • Small Business
  • Enterprise

Sitecore Search is popular in Retail, Apparel & Fashion, and Sports and is widely used by Large Enterprise, Small Business, and Enterprise.

Sitecore Search Customer wins, Customer success stories, Case studies

How efficiently Does Sitecore Search manage your Engagement Management?

Why is Sitecore Search the best choice for Merchandising?

How does Sitecore Search address your Social Media Analytics Challenges?

What Are the key features of Sitecore Search for Funnel Analysis?

What makes Sitecore Search ideal for Products & Pricelist Management?

11 buyers and buying teams have used Cuspera to assess how well Sitecore Search solved their E-Commerce Software needs. Cuspera uses 1066 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific E-Commerce Software needs.

Frequently Asked Questions(FAQ)

for Sitecore Search

What is Sitecore Search?

Reflektion a Customer Engagement Platform that helps to deliver best-in-class, highly engaging, predictive, and individualized shopping experiences across all online to touchpoints. It helps to acquire customers, increase sales and revenue, and improve ROI.

Its AI-powered personalization platform listens to the behaviors of each shopper, utilizes artificial intelligence to calculate their preferences and intent, and then responds to every moment-to-moment interaction by displaying the most relevant content and products in real-time and across the digital touchpoints that matter most, including preview and site search, product recommendations, content personalization, category and landing pages, and email.

Reflektion’s features include turn site search into a personal shopper, hyper-personalize the customer journey, prioritize the most relevant products for each shopper on category pages, create and adjust personalized web or email content, and many more.

What is Sitecore Search used for?

Sitecore Search is a E-Commerce Software mainly used by its customers to Increase Sales & Revenue and Acquire Customers by Engagement Management, Merchandising and Social Media Analytics .

What are the top features of Sitecore Search?

Personalization, Dashboard and Landing page are some of the top features of Sitecore Search.

Who uses Sitecore Search?

Sitecore Search is used by Retail, Apparel & Fashion and Sports among other industries.

What are Sitecore Search alternatives?

Prisync, ShopBase, Rithum Marketing Solutions and Segment Customer Data Infrastructure are popular alternatives for Sitecore Search.

Where is Sitecore Search located?

Sitecore Search is headquartered at 101 California Street, Suite 1600, San Francisco, CA, 94111.
lightning

Peers used Sitecore Search for engagement management and merchandising

Sitecore Search Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.81/5 ★

Read Reviews (86)
Analytics

4.80/5 ★

Read Reviews (91)
Custom Reports

4.68/5 ★

Read Reviews (123)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.81/5 ★

Read Reviews (86)
Analytics

4.80/5 ★

Read Reviews (91)
Custom Reports

4.68/5 ★

Read Reviews (123)

Software Failure Risk Guidance

?

for Sitecore Search

Overall Risk Meter

Low Medium High

Top Failure Risks for Sitecore Search

Sitecore News

Awards

Vizient Wins 2025 Sitecore Digital Impact Award - martechcube.com

Vizient received the Most Innovative Use of Sitecore Award at the 2025 Sitecore Digital Impact Awards. The award, presented at the Sitecore Symposium, recognized Vizient's collaboration with Americaneagle.com to enhance personalized website experiences using Sitecore's platform. This initiative improved engagement by delivering tailored content to various healthcare roles, showcasing Sitecore's AI capabilities.

Product

Sitecore Announced the Launch of Sitecore Studio

Sitecore launched Sitecore Studio, an innovation layer of SitecoreAI, at Symposium 2025. This platform allows users to build AI-powered agents and workflows, enhancing marketing automation. Sitecore Studio integrates with Sitecores CMS, DAM, MRM, and CMP solutions, offering over 20 AI agents out of the box. The platform supports customization and scalability, empowering marketers and partners to innovate within a secure environment.

Product

Sitecore Unveils SitecoreAI, Ushering in the AI-First Era of Digital ...

Sitecore has launched SitecoreAI, a composable SaaS platform that integrates AI to enhance digital marketing experiences. Built on Sitecore XM Cloud, it offers tools like Agentic Studio for real-time personalization and workflow automation. Companies like Berkeley Homes and AFL are already leveraging SitecoreAI for targeted content creation and streamlined digital property management. The platform promises improved marketing efficiency and customer engagement.

Product

Sitecore deployments exploited with reused sample machine key | SC Media

Sitecore disclosed a critical vulnerability (CVE-2025-53690) affecting its Experience Manager, Platform, and Commerce instances due to the reuse of a sample machine key, enabling ViewState deserialization attacks. Mandiant Threat Defense disrupted the attack, which involved deploying reconnaissance tools and escalating privileges. Sitecore advises affected customers to rotate machine keys and secure their environments.

Sitecore Profile

Company Name

Sitecore

Company Website

https://www.sitecore.com/

Year Founded

2001

HQ Location

101 California Street, Suite 1600, San Francisco, CA, 94111

Employees

501-1000

Social

Financials

PRIVATE