Overview: Enghouse Video (formerly Vidyo) and Sightcall as Webinar and Conferencing Category solutions.
Vidyo and Sightcall both excel as Webinar and Conferencing tools, each catering to specific organizational needs. Vidyo thrives in conference call management, making it ideal for improving internal communication and attendee engagement. It's well-suited for various industries, particularly non-profit and healthcare. Sightcall focuses on helpdesk and customer feedback management, aligning with sales objectives like growing market share and enhancing relationships, which suits enterprises in marketing and advertising. Vidyo boasts migration and compliance features, while Sightcall leads with AI and integration advancements. Their supportive services, like 24/7 support, mirror the complex operational needs of large enterprises.
Enghouse Video (formerly Vidyo): Vidyo offers VidyoPlatform for developing video apps. Vidyo Team and Enterprise plans are available for purchase through Enghouse Video.
Sightcall: SightCall is the leading AR-powered remote visual support platform for enterprise field and customer service. A new demo is available for viewing.
Enghouse Video (formerly Vidyo) and Sightcall: Best Use cases based on the customer satisfaction data
Key Capabilities Supported
Vidyo enhances collaboration and conference call management, focusing on attendee engagement, content sharing, and customer feedback. read more →
Sightcall offers helpdesk management, collaboration, and customer feedback management, with a focus on sales document and call management. read more →
Business Goals
Vidyo aims to grow businesses and improve internal communications, attract more attendees, and scale best practices in events. read more →
Sightcall attracts more attendees, enhances customer relationships, scales best practices in business, and grows market share. read more →
Core Features
Vidyo offers security and privacy, compliance, and robust integration features, supporting ease of migration and custom analytics. read more →
Sightcall shines with AI-powered solutions, seamless integration, and a strong analytics suite, ensuring data security and ease of migration. read more →
Vendor Support
Vidyo provides 24/7 support, event onboarding, and multiple contact options like chat and phone support for immediate assistance. read more →
Sightcall delivers extensive 24/7 support, with chat, email, and phone options to resolve issues swiftly. read more →
Segments and Industries
Vidyo serves small to large enterprises across non-profit, healthcare, and engineering sectors. read more →
Sightcall predominantly serves large enterprises in marketing, publishing, and education industries. read more →
Operational Alignment
Vidyo fits into workflows requiring collaboration and communication, suitable for diverse operational scales. read more →
Sightcall supports customer-centric workflows, ideal for large enterprises aiming for sales and support efficiency. read more →
Applying your context and needs changes the comparison
Failure Risk Guidance?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
Data
Support
Others
Most deployed common Use Cases for Enghouse Video (formerly Vidyo) and Sightcall
Why is Enghouse Video (formerly Vidyo) and Sightcall the best choice for Collaboration?
How efficiently Does Enghouse Video (formerly Vidyo) and Sightcall manage your Attendee Engagement?
Enghouse Video (formerly Vidyo) in Action: Unique Use Cases
How does Enghouse Video (formerly Vidyo) facilitate Event Onboarding?
How does Enghouse Video (formerly Vidyo) address your Conference Call Management Challenges?
Sightcall in Action: Unique Use Cases
How does Sightcall address your Helpdesk Management Challenges?
How efficiently Does Sightcall manage your Customer Feedback Management?
What solutions does Sightcall provide for Sales Document Management?
Integrations
Few Enghouse Video (formerly Vidyo) Integrations
News
Latest Enghouse Video (formerly Vidyo) News
Enghouse Q2 2025 Earnings Release and Conference Call
Enghouse Systems announced the release date for its Q2 2025 financial results and scheduled its earnings conference call.
Latest Sightcall News
Introducing SightCall Snap: Visual Customer Support Embedded in NiCE CXone Interactions
SightCall introduces SightCall Snap, a visual customer support tool embedded in NiCE CXone, enabling agents to receive real-time visual media from customers without live video calls. This integration enhances customer service by reducing handle times and improving first contact resolution, particularly in high-volume sectors like e-commerce and telecom.
