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UserVoice vs CloudFlare: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of UserVoice vs. CloudFlare is based on a specific set of business needs and context. The comparison uses 12781 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing UserVoice and CloudFlare

UserVoice, Canny, Alchemer Enterprise Feedback Management Platform, etc., belong to a category of solutions that help Customer Feedback Management, whereas CloudFlare belong to a category of solutions that help Endpoint Security. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

UserVoice covers Collecting Feedback, Engaging Conversational Surveys, Products & Pricelist Management, Communication Management, etc.

CloudFlare focuses on Helpdesk Management with Website, Communication Management, Engagement Management, Training & Onboarding, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo UserVoice

Focus area

UserVoice is better than CloudFlare for

Software Failure Risk

  • medium

logo CloudFlare

Focus area

CloudFlare is better than UserVoice for

Software Failure Risk

  • medium

About

Feedback Management Tool to understand what the customers want

The Web Performance & Security Company - cloudflare.com

Age

2009

Financials

SERIES A

SERIES E

Business Need

Total Processes
(we found evidences for)

65

93

Total Goals
(we found evidences for)

10

17

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring net promoter score

measuring customer satisfaction


engagement management

engaging and following up


products & pricelist management


communication management

sending & publishing communications

tracking & monitoring communications


knowledge management

creating knowledge base


international marketing


helpdesk management


training & onboarding


workflow management



social media management

social media analytics


sales review & feedback



sales document management

proposal & quote management


campaign management


community building


content management

searching for content

content publishing


loyalty management

identify target customers


customer case management


contact list management


lifetime value management


competitive intelligence



generation of new leads


business development


segmentation and targeting



social media marketing


lead qualification

lead qualification: technographic





trade show marketing






performance management


referral management



advocacy management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Enter new markets internationally or locally

  • Acquire customers

  • Improve internal communications

  • Scale best practices

  • Improve visibility

  • Improve ROI

  • Launch new products

  • Improve efficiency

  • Improve digital and social presence

  • See 7 more
  • Acquire customers

  • Improve efficiency

  • Launch new products

  • Enhance customer relationships

  • Scale best practices

  • Improve digital and social presence

  • Build brand awareness

  • Grow market share

  • Enter new markets internationally or locally

  • Increase sales & revenue

  • Improve ROI

  • Establish thought leadership

  • Manage risk

  • Reduce bounce

  • Improve stakeholder relations

  • Improve internal communications

  • Improve visibility

  • See 14 more

Top Channels

Channels Used

  • website

  • phone calls

  • user generated content

  • blogs

  • social media

  • mobile

  • e-mail

  • games

  • promotions

  • offline

  • video

  • Facebook

  • mobile app

  • channel partners

  • Instagram

  • review sites

  • Amazon

  • chat

  • point of sale

  • trade shows

  • newsletter

  • Whatsapp

  • print media

  • on premises

  • events

  • mobile ads

  • coupons

  • newspaper

  • out of home

  • billboards

  • Slack

  • magazine

  • Facebook page

  • movies

  • LinkedIn

  • causes and charity

  • See 33 more
  • website

  • phone calls

  • user generated content

  • blogs

  • social media

  • mobile

  • e-mail

  • games

  • promotions

  • offline

  • video

  • Facebook

  • mobile app

  • channel partners

  • Instagram

  • review sites

  • Amazon

  • chat

  • point of sale

  • trade shows

  • newsletter

  • Whatsapp

  • print media

  • on premises

  • events

  • mobile ads

  • coupons

  • newspaper

  • out of home

  • billboards

  • Slack

  • magazine

  • Facebook page

  • movies

  • LinkedIn

  • causes and charity

  • See 33 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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medium

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Migration Risk

low

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medium

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Business Setting