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Userback vs QuickTapSurvey: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Userback vs. QuickTapSurvey is based on a specific set of business needs and context. The comparison uses 2290 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Userback and QuickTapSurvey

Userback, QuickTapSurvey, Surveypal Platform, CustomerSure, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Userback covers Collecting Feedback with Video, Automated Workflows, Collaboration with Video, Training & Onboarding with E-Mail, etc.

QuickTapSurvey focuses on Trade Show Marketing with Offline, Collecting Feedback with Mobile, Motivation Management, Engaging Conversational Surveys with E-Mail, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Userback

Focus area

Software Failure Risk

  • medium

logo QuickTapSurvey

Focus area

QuickTapSurvey is better than Userback for

Software Failure Risk

  • low

About

Real time customer feedback tool to collect feedback with video and screenshots

Survey Software for Data Collection to capture leads and customer feedback

Financials

PRIVATE

M&A

Business Need

Total Processes
(we found evidences for)

16

38

Total Goals
(we found evidences for)

3

7

Top Processes

Evidences indicate better relative satisfaction


customer feedback management



workflow management


training & onboarding


products & pricelist management


contact list management


sales document management


helpdesk management



engagement management

engaging and following up


communication management

sending & publishing communications


trade show marketing


motivation management


generation of new leads




business development


social media analytics


social media management

social media analytics






Top Goals

Goals Achieved

  • Enhance customer relationships

  • Improve efficiency

  • Improve brand engagement

  • Enhance customer relationships

  • Acquire customers

  • Improve ROI

  • Improve internal communications

  • Increase sales & revenue

  • Enter new markets internationally or locally

  • Build brand awareness

  • See 4 more

Top Channels

Channels Used

  • offline

  • trade shows

  • mobile

  • mobile app

  • e-mail

  • user generated content

  • blogs

  • phone calls

  • website

  • events

  • chat

  • games

  • video

  • See 10 more
  • offline

  • trade shows

  • mobile

  • mobile app

  • e-mail

  • user generated content

  • blogs

  • phone calls

  • website

  • events

  • chat

  • games

  • video

  • See 10 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

No Data

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low

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Security & Privacy Risk

No Data

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low

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Integration Risk

low

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medium

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Migration Risk

medium

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low

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Business Setting