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Tray.ai vs Malcolm!: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Tray.ai vs. Malcolm! is based on a specific set of business needs and context. The comparison uses 536 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Tray.ai and Malcolm!

Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Tray.ai covers Workflow Management, Engagement Management, Training & Onboarding with E-Mail, Customer Feedback Management with Promotions, etc.

Malcolm! focuses on Workflow Management with Newsletter, Engagement Management, Knowledge Management, Customer Feedback Management, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Tray.ai

Focus area

Software Failure Risk

  • medium

logo Malcolm!

Focus area

Software Failure Risk

  • medium

About

AI-ready integration & automation platform

Malcolm! -A set of easy to use web based tools that help you interact with your users.

Financials

SERIES B

PRIVATE

Business Need

Total Processes
(we found evidences for)

28

15

Total Goals
(we found evidences for)

3

3

Top Processes

Evidences indicate better relative satisfaction


workflow management


engagement management

engaging and following up


training & onboarding


customer feedback management


helpdesk management


generation of new leads


lead qualification


conversion management



relationship management


communication management

sending & publishing communications


knowledge management


creating contact list


contact list management

creating contact list


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Grow market share

  • Acquire customers

  • Enhance customer relationships

  • Build brand awareness

Top Channels

Channels Used

  • e-mail

  • newsletter

  • point of sale

  • offline

  • website

  • phone calls

  • text SMS

  • promotions

  • See 5 more
  • e-mail

  • newsletter

  • point of sale

  • offline

  • website

  • phone calls

  • text SMS

  • promotions

  • See 5 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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No Data

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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Business Setting